Fire TV Stick Help Support

We provide the most accurate help and support for Amazon Fire TV and Fire Stick. If you are using Fire TV or Fire Stick and facing video issues, then you can take Amazon Fire help from experts. Or, you can call us at our toll-free number for the best assistance.

When using a streaming device, issues are never too far away. One small change in the setting or in the hardware and you will experience issues in the functioning of the device. Amazon Fire TV/TV Stick is a streaming device, and it too suffers from several issues from time to time.

The one we are going to discuss today is related to videos. Those who are not able to watch videos streamed through Fire TV Stick onto their TV screens properly can follow the troubleshooting steps as below:

Restart Fire TV Device

To restart the device, disconnect the power cord from the back of the device or from the wall power outlet. Then, plug the cable back in. You also have the option to use the remote for Fire TV device to restart it. For that, you need to press and hold ‘Select and Play/Pause’ buttons simultaneously for five seconds. Alternatively, you can select ‘Settings’, then ‘Device’ and finally, ‘Restart’ option from the Fire TV menu.

Check your Network Status

You need to check whether your internet network is working to its full potential or not. If it is not, then you will have to restart your modem/router. If that doesn’t fix the issue, then consult your ISP.

Check your settings

To adjust the picture and audio settings, you need to open ‘Settings’ followed by ‘Display & Sounds’ option from the Fire TV menu. In case, you are trying to stream videos in 4K Ultra HD, but are not able to do so due to any reason, then you need to get in touch with Amazon Fire TV Help and support facility.

Clear Data for V >A majority of intermittent playback issues with applications that you use to stream TV shows and movies on Fire TV device can be resolved by clearing application data. Here is how you can clear the data:

From the Fire TV menu, select ‘Settings’. Now, select ‘Applications’ followed by ‘Manage Installed Applications’. Select the app that is causing the trouble. Select ‘Force Stop’ followed by ‘Clear Data’. When you are asked to delete app data, then you need to select ‘Clear Data’. Restart your Fire TV device followed by disconnecting the power cord for a few seconds and then, plugging it back in.

Note: You must know that clearing app data doesn’t delete the app itself, but in case of some apps, you may have to re-enter the account information after clearing app data.

Calibrate Your Display

If you find that some part of the video display is not present or the edges are cut off, then your TV will scale the picture automatically.

You can also make use of ‘Calibrate Display’ tool to adjust the scaling, which you can find in ‘Settings’, then ‘Display& Sounds’ followed by ‘Display’ and finally, ‘Calibrate Display’.

You will see four grey arrows pointing to the edges of the screen, so use those arrows as a guide when making the adjustments. Press ‘Up’ and ‘Down’ keys on the remote of your Fire TV until the grey arrows touch the edges of the screen and become conspicuous.

If using Fire TV Stick with Alexa voice remote

In that case, you will have to make adjustments by opening the ‘Picture’ or ‘Display’ menu for the connected TV, then choosing the most similar setting from the available options on the TV.

After that, you need to follow the instructions that you see on the screen to make adjustments with the TV remote. You will see grey arrows from ‘Calibrate Display’ tool. You need to ensure that the tips of the arrows touch the edges of the screen and become conspicuous.

For better information about Www Amazon Com Account Fire Stick Dial Amazon Fire Stick Support Phone Number.

Amazon Fire Stick Network Error 5505 –FIX | 2018

Do you hate Amazon Fire Stick Network Error 5505? And wish to know how to get rid of it, then go through this complete troubleshooting guide by the experts.

Amazon Fire Stick Network Error 5505 is the most trending point of discussion between the Fire Stick / TV users these days. Despite being one of the most common issues, no one of us is aware of the actual resolution to this problem.

But we have found the exact solutions that will help you instantly. Also, we will discuss various scenarios that can originate the error 5505 Amazon fire stick along with error 1055.

Before troubleshooting any issue, one must go through the cause of the issue. So let’s see why and when you encounter with Amazon Fire Stick Network Error 5505.

Causes behind Amazon Fire Stick Network Error 5505:

There can be N number of causes behind the Amazon Fire Stick Network Error 5505 / 1055. But the prime reason is the faulty Amazon country settings in your account.

Amazon country settings refer to adjust the settings as per the Country in which you are presently in. So that you can stream videos through Fire TV/stick as per your country’s setting.

The second prime reason for Amazon Fire Stick Network Error 5505 / 1055 is using the refurbished or used Amazon Fire TV/Stick. When you use the refurbished device, there are some previously saved network settings that cause the Fire Stick Network Error 5505 or 1055.

The third and the least happening cause of these networking errors is the fault in the default Kindle Store’s settings.

So these are the most prominent causes behind the Amazon Fire Stick Network Error 5505 / 1055. Now when you are well aware of all the scenarios that can trigger up the Networking error in the Fire TV stick, let us guide you with how to troubleshoot Amazon Fire Stick Network Error 5505 / 1055.

To Get instant help for Fire Stick Network Error 5505 and other troubleshooting issues Call

And get in touch with the live technician on the go!

Troubleshooting Amazon Fire Stick Network Error 5505 / 1055:

Prior to troubleshooting Amazon Fire Stick Network Error, you must know the exact cause that has triggered this error. You must go through the above-stated causes prior to start with the troubleshooting section.

And if you have gone through the causes, here’s are the relevant fixes as per the various causes of the networking error with Fire TV stick.

Co rectifying the Amazon country settings:

You must ensure that your Amazon Country settings are correct. To do this, you can go through these steps:

Navigate to the Amazon. com and go to your content and devices. You can use this link as well (https://www. amazon. com/mycd). Use your Amazon credentials to sign in. Now go to the “Settings” tab. Tap on the “Country Settings Section”. Here you will find the current country name assigned to your Fire TV’s settings. There will be an option “Change” next to the country’s name, tap on it. Now enter your current address details, choose your country from the list and tap on “Update”. Thereafter you will get a notification on your screen, click on the “learn more”. Here you can update your default Kindle Store. Finally, you will need to De-register and Re-register the Fire TV from and to your Amazon account.

Don’t know how to de-register and re-register your Fire TV stick?

Here’s what you are looking for:

To Get instant help for Fire Stick Network Error 5505 and other troubleshooting issues Call

And get in touch with the live technician on the go!

De-register Fire TV Stick:

To de-register your Fire TV stick execute these steps:

1. Go to the “Settings” under the Fire TV menu.

2. Under the “settings” navigate to “My Account”.

3. Here you will find the list of all the devices that are registered to your account. Just tap on your Fire TV stick and you will see the “de-register” option. Hit the “De-register” and “Confirm”.

Re-register Fire TV Stick:

To re-register Fire TV stick to your account, you will need to follow these steps:

1. Once you de-register the Fire TV stick from your Amazon account, you will be prompted to re-register your device using your Amazon credentials.

2. If that doesn’t happen then again go to the “Settings” under the Fire TV menu”.

3. In the “Settings” when you will navigate to the “My account”, you will see the “Register” option on your screen.

4. Follow the on-screen instructions to successfully re-register your Fire TV stick under your Amazon account.

Note: If you have shifted to a new country and facing Amazon Fire Stick Network Error 5505 / 1055, then there might be some issue with the account settings.

The only possible solution for this issue is to transfer the account to the new country.

How to transfer your Amazon account to a new country:

The adequate process to transfer your Amazon account to a new address in a new country is stated underneath:

1. Go to the Amazon. com > “Manage your content and Devices”. You can use this link. Also, it might ask you for your Amazon account’s credentials.

2. Click on the “Change” option under the “Country Settings”.

3. Type in your current address.

4. Select the relevant country and tap on “Update”.

5. Now a marketplace notification will appear on your screen. Here click on “Transfer your Kindle account to …” followed by “learn more”.

After doing this, your account will transfer to the new country. But you to complete the process you have to de-register and re-register your device to your Amazon account. You can take reference from the steps stated above to de-register and re-register fire TV stick.

Also, if you transfer your Amazon account, there are certain guidelines for accessing the transferred content that you must be aware of. The nutshell of these guidelines is stated underneath:

Content that will transfer:

Audio and Kindle Books:

Your audiobooks and the Kindle books will be transferred with your Amazon account. Amazon Prime Content:

If you are an Amazon Prime subscriber (paid or free trial), it will also transfer with your account and will remain enacted for the duration of its terms. However, the terms of the services may vary from country to country basis. Amazon Drive Files:

Your Amazon Drive Files will also be transferred with your Amazon account. Amazon Music Content:

Same as like the Amazon Prime subscription, the Amazon Music subscription(paid or trial version) will also remain enacted for the duration of its terms. And, the terms of the Amazon Music subscription may also vary from country to country.
Content that may not transfer:

Purchased/Rental Prime Videos:

All the rented and the purchased prime videos will not be transferred with your Amazon account. However, the active subscriptions will remain enacted until the duration of its terms. Games and Apps from the App store:

Purchased games and apps from the app store will not be transferred with your account. But if you have any app store subscription, it will remain active on your account after the transfer.

These are the important guidelines that are related to the Fire TV stick, however, if you wish to read in detail then visit this link.

To Get instant help for Fire Stick Network Error 5505 and other troubleshooting issues Call

And get in touch with the live technician on the go!

Examine your Network Connection to resolute error 5505 Amazon firestick:

Most of the streaming issues or the Fire Stick network errors originate with the issue of your Internet Connection. And for this, the Fire TV devices possess a diagnostic tool that can not only diagnose the network but also can rectify any network issue.

To use this tool, go through the below-stated steps:

Navigate to your “Fire TV menu”. Tap on the “Settings” followed by the “Network”. Now press and hold the play/pause button of your remote. Thereafter, follow the on-screen instructions to resolve any issue with your network.

Ensure to clear Prime Video Application Data:

Clearing the Prime Video application data also helps to get rid of the Amazon Fire Stick Network Error 5505 / 1055. For doing this you will need to follow these steps:

Go to the Fire TV menu and tap on “Settings”. Thereafter click on “Manage Installed Applications” followed by the “Applications”. Tap on “Prime Video”. Click the “Force Stop” and then “Clear Data”. Finally, select “Clear Data” under the “Delete App Data” section.

Also, you must clear data for individual video apps as well.

Clearing Data for Video apps

If you clear the data for video apps offers a great help to resolve the Amazon Fire Stick Network Error 5505 / 1055 and other streaming errors.

To clear data for the video apps, do this:

Navigate to the “Settings” under the “Fire TV menu”. Go to the “Applications” under the “Settings”. Tap on the “Manage Installed Applications”. Choose “Force Stop” and thereafter select “Clear Data”. Thereafter when you will be prompted to “Delete App Data”, tap the “Clear Data”. Now you will have to restart your Fire TV stick.

Note - You may be prompted to verify your credentials for clearing the app data.

If this doesn’t offer you much help for Amazon Fire Stick Network Error 5505 / 1055, then there might be an issue with the display.

Adjusting the Display Settings for error 5505 Amazon fire stick:

Calibrate your display if you are encountering the Amazon Fire Stick Network Error 5505 / 1055. Given below are the adequate steps for the same:

Go to the “Settings” under the “Fire TV menu”. Tap on “Display and Sounds”. Select “Display” > “Calibrate Display”. Use the four grey arrows and the on-screen instruction to make adjustments.

Disable VPN and Restart your Gadget:

If you are using any VPN (Virtual Private Network), then disable it and restart your Fire TV stick. This offers great help to resolute the networking error 5505.

So these are the best fixes for Amazon Fire Stick Network Error 5505 / 1055. But some users say that they are able to access their prime content on phone but when they try it with the Fire TV stick they face Amazon Fire Stick Network Error 5505.

For this, you can mirror your phone to the Fire TV and can enjoy the content. For reference read this guide on how to mirror your phone or tablet on Fire TV.

Conclusion:

With the above-stated steps, you can resolute Amazon Fire Stick Network Error 5505 / 1055 almost instantly. And if you have any query regarding the troubleshooting steps described above, feel free to contact the Experts at Toll-Free (US/Canada) 1-877-773-5395.

Spotify Community

Recent Spotify Connect problems on Amazon Fire TV

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After the recent update to the Amazon Fire TV I am no longer able to use Spotify Connect on the Fire TV.

When I initiate a connection from my cell phone (Android, Nexus 5) Sporitfy Connect launches, but ends up in an error message "Hm. Irgendwas ist schiefgelaufen. Probiere es noch mal." (german) ("Uups, something went wrong. Please try again.").

I tried again and again for some days now and I start to feel a bit of frustration now.

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I have the same problem with one of my devices. My Sony Xpereria Z1 compact hast the same problem. My Sony Xperia Z3 tablet compact works fine. Both on Android 5.

I deleted the cache in spotify, uninstalled and installed spotify and sportify connect several times. With reboots etc. but it's still not working.

But if I started playing music from my Fire TV via the z3 tablet i can control everything with my z1. So just to start the process is the problem. Hoping for a fast fix.

Amazon Fire Tablet Not Charging? Here’s How To Fix It

If you’ve used an Amazon Fire tablet, then you know that these little tablets are terrific budget entries in the tablet wars. They are especially great for kids, not only because they are sturdy and inexpensive, but also because the curated app library that Amazon maintains keeps out a lot of the more problematic material for young people. Kindle Fires also make great “Kindle-plus” devices for heavy readers – all the functionality of the old Kindle plus the ability to do tablet stuff when you want that as well.

Unfortunately, many models of the Kindle Fire have a consistent and persistent design problem that Amazon seems to have had difficulty in shaking. Specifically, the Fires have a tendency for their chargers to go bad in one way or another, so that the devices (while perfectly functional) have a hard time taking a charge. Tablets that won’t charge are truly aggravating; the Fire, like all tablets, depends on battery power to run and if the battery won’t charge then you won’t be getting a lot of use out of your device. Fortunately, there are several troubleshooting approaches you can take to figuring out the source of your charging problems, and in this brief tutorial I’m going to show you how to do it. I will also discuss some precautions to take to avoid developing “charger port rot”, the underlying cause of many of these charging problems. I’ll show you some MacGyver-style fixes that can resolve some charger port problems. Finally, I’ll provide some guides to full-fledged repair of charger-related components on your Fire.

(Is your Fire charging OK, but for some reason won’t power up? Check out this guide to what to do if your Fire won’t turn on.)

Diagnosing the Problem

When a tablet won’t charge, there are four possible sources of the problem. First, there can be a configuration/software problem. Second, there can be a problem with the battery itself. Third, there can be problems with the charging adapter or the cable. Last but in the case of the Fire far from least, there might be a problem with the charging port on the tablet. We’ll look at each of these possibilities in turn.

If your Fire won’t charge for some reason, there are some logical troubleshooting steps we can take to find out the cause and then do something about it. We’ll start with the easiest things to check (and fix) and then move up from there.

Test the outlet

Make sure you have power in the outlet you’re trying to charge from. Seems rather obvious, but sometimes it’s the obvious things that get us.

Test the charging adapter

If the charging adapter (the little square that plugs into the wall) isn’t working, it’s super easy to figure out the problem. Instead of using the charger, use the cable to connect to a computer or other USB power source and see if your Fire will charge from that. If it will, then the problem was the charger. It’s important to note that not all chargers are created equal; they have different amperages and sometimes even different voltages. Most Kindle Fires expect 5 volts at 1.8 amps; if the charging adapter provides less than this, your Fire may charge slowly or not at all. The same can be true if you are connecting the USB cable directly to a computer or other USB charging port; those ports can deliver anything from 0.5 amps and up. If the charging adapter is the problem, new official ones are relatively inexpensive and easily acquired directly from Amazon.

Test the cable

The charger is only half of the hardware equation – there’s also a USB cable that connects the charger to your Fire. Above, we tested the charger. Next we need to test the USB cable itself. Fortunately all micro-USB cables are basically the same, so borrow another one from a different device (your smartphone, most likely) or from a friend, and see if swapping out cables will get your Fire to charge. If it does, then you know the problem was your cable – replace it. These are again easily acquired from Amazon.

Test the charging port

Many models of the Fire are notorious for having a weak charging port. Prolonged connection and reconnection can cause the circuitry inside the Fire where the port connects to the battery cable inside to become loose or detach completely. This is particularly a problem for those of us who use our Fires while they’re charging; the charging port was apparently not designed for the stress of having the cable yanked around because someone was holding the tablet while charging it. When you connect the charging cable, make sure the cable is seated securely. If it seems secure, try to gently move the cable while in the socket. If it moves around, it may be loose.

Lay the Fire down flat and insert the charger. This can cause the wires inside to connect again and allow the device to charge. While not ideal, it keeps it working for now, and if this works where other charging attempts have failed, then you know the problem is with the port itself. While not for the faint hearted, this guide shows you how to check the connections within the Fire. I would suggest only trying this if your Fire is out of warranty and you are confident in what you are doing. Otherwise, you’ll either have to baby the connection when you charge it, or replace the whole unit.

Reset the Fire

If all your hardware seems to be in order, you may have a software issue. A full reset will wipe the slate clean and hopefully allow it to charge.

Hold down the power button for 20 seconds to make sure the Fire is powered off. Turn the Fire on with the power button.

All you’re doing here is forcing the Fire to turn off and then turning it on again. This will force close any apps that may be getting in the way of charging and reset voltage within the device.

Factory reset the Fire

The factory reset should only really be performed if all of the previous methods have failed. It will wipe everything you have loaded onto your tablet and return it to its default configuration. There is no guarantee that it will fix the not charging issue either but it has apparently worked for some users.

Save all your data if you can get your Fire working. Swipe down on the home screen to access the menu. Select Settings and Device Options. Select Reset to Factory Defaults. Select Reset to confirm factory reset.

As mentioned, this will wipe your device clean and delete everything. Once complete, you should force a reload of the system software to make sure you are running the latest version.

Press the volume up button and power button for 40 seconds. Release the power button but continue holding volume up until you see ‘Installing the latest software’ on the screen. Allow the update to install and reboot your Fire.

(For a more detailed look at resetting your Fire, see this TechJunkie tutorial.)

He’s still dead, Jim

If you’ve tried all these steps – swapping out outlet, charger, and cable, checking the port and the internal connections, and doing a complete reset of your tablet…then unfortunately the news is very bad. Your battery is likely the source of the problem. Although Amazon does not encourage it, it is in fact possible to replace the battery on your Fire. However, replacement batteries cost nearly as much as a new Kindle Fire in the first place, so you probably should just consider getting a new one. However, later on in this article I will walk you through the process of replacing your battery if that is the route you decide to follow.

Preventing Charger Port Rot

The charging port in the Kindle Fire does not, of course, literally rot. However, with the Fire, as with some other brands of budget tablets, the build quality of the charging port is not always the highest. In addition, most tablets (including the Fire) use the MicroUSB charging/data cable system, and while the standardization of these cables has been extremely convenient for everyone, it comes at a cost. The MicroUSB design relies on many small wires being soldered to a circuit board, and this design is very vulnerable to physical stress. Solder is designed to hold a wire to a component, and although soldering does provide some mechanical strength to the connection, that’s not what it’s meant to do. But we tend to think of our ports as being like wall plugs – able to hold some weight and resist some force. The combination of these factors is that charging ports tend to be the most fragile part of a device, other than the glass itself.

This doesn’t cause a problem for light users of their tablets; people who turn the machine on once a week to watch a movie and then put it away again rarely experience “port rot”. Rather, it is those of us who use our tablets constantly, so that the charging port is almost always in use, who find themselves with a Fire that won’t charge. Each insertion and removal of the charging cable puts a little bit of mechanical stress on the glue or solder holding the port on the circuit board inside the machine, and over time the connection can fail and the port becomes loose.

There are a few things you can do to delay or even prevent the onset of port rot, even if you use your Kindle Fire a lot.

Keep the port clean

Lint, dust, and debris can clog up a charging port and cause it to stop working well. You can use a sewing needle to gently remove dust or debris from the port. You can also use a can of compressed air to occasionally blow out any debris in the port.

Don’t charge and play

When you are using the Fire, don’t charge it. When you’re charging it, don’t use it. The motions of normal use put some stress on the cable/port combination, and what’s worse, when we use our tablets while they are charging we tend to do things like use the cable as a mechanical support for the device. (I’ve caught a dropped Fire by the cable more than once.) This puts all kinds of mechanical stress on the connectors. So use your Fire untethered; if the charge gets low, turn it off and plug it in and go do something else.

Use quality cables

All MicroUSB charging cables use the same basic design, but there are differences between cables. Specifically, very cheap, low-quality cables may be sloppily sized so that while they will make a connection, they are also stretching out the receptor port or bending pins inside it. Use high-quality, well-engineered cables. You don’t need to go spend $30 on a “premium” cable, but avoid the dollar store or bargain bin cables.

MacGyver Time

OK, it’s time to get serious! You’ve figured out that the problem is in the port itself (it usually is) and you want to know: can this be fixed, or am I on the hook for a new Kindle Fire? The good news – much of the time, you can jury-rig a way to get your Fire to charge, or even completely fix the problem. So let’s get our MacGyver on.

Don’t let MacGyver down. He never let you down.

Rubber Bands

Sounds silly, but in fact a strong rubber band can often preserve the charging life of your Kindle Fire for weeks or even months. You may notice that when you put the charging cable in, the Fire starts to charge but the charge is very slow, or it stops charging once you let go of the cable. This is because the port is just a little bit loose, and if you are putting some pressure on the cable to press it into the port, there is a good connection. Now, you probably can’t stand there holding the cable in place for a couple of hours to give your Fire a charge, but you CAN take a rubber band, loop it around the base of the cable end, and then loop it over the whole body of your Fire. Now the cable is being held into the port by the rubber band, and the connection stays strong enough to get a good charge.

However, be aware that by doing so you are putting more stress on the connector; you’re pushing something in that already has been pushed in. Eventually the port is going to come completely loose and break.

Don’t try this one on your brand-new charging cable, but if you have a cable that otherwise works but just won’t connect with your Fire, the problem may be that either the cable end or the charging port has gotten stretched in one dimension or the other through repeated use. You can apply the pliers very, very gently to the cable end and thicken it in one dimension or the other by very gently squeezing. (I. E., to make the cable end wider, squeeze it gently along the top and bottom, while to make it fatter, squeeze it gently along the sides.) By doing this, you may improve the fit and cause the cable to match back up with the port and work again.

Sewing Needle and/or Compressed Air

As mentioned above, if the problem is dirt in the port, then you can use a sewing needle or compressed air to carefully blow the debris and dust out of the port and get it nice and clean again. Be very careful (particularly with the needle) as you do not want to scratch up the contacts in the port.

Aluminum Foil

You’ve heard of the tin foil hat brigade, but how about the tin foil charger? This should be considered an act of last resort, because in general adding more metal to a charging situation is not the optimum approach, but if worst comes to worst, try wrapping a small strip of aluminum foil around the charging end of the cable before inserting it into the port. The conductive aluminum will carry the electrons between the cable and the charging port even if the connection is otherwise poor. It might work, or it might not. It’s important not to let the Fire overcharge if you take this approach; by using the foil, you are going to be confusing the circuitry of the port and it may not stop charging even when the battery is full. So keep an eye on it.

This is the true last resort; if everything else fails, and you are a good hand with small electronics, and your Kindle Fire is just a brick if you can’t get it charging, you can always try opening it up and installing a new charging port on the motherboard. New ports aren’t expensive (here’s one sample Kindle port) but this is not a job for a first-timer with a soldering iron. The exact steps to follow are outside the scope of this article, but you can find guidance in other places on how to at least try to fix your Fire this way.

Battery Replacement

You’ve tried everything, even Maximum MacGyvering, and it’s definitive: your battery is dead, and it’s NOT the charging port’s fault this time. The rest of your Kindle Fire is fine, however. This leaves you with two choices: the path of prudence and reason, which is to send it back to Amazon and trade it in on a new one. Or, the path of reckless aggression, in which you jam a new battery into your Fire the way our cave-person ancestors would have done it. Send it back, ha! Are we peasants, beholden to Amazon for every good thing? Well, yes, probably, but we can still replace a battery if we have to. Here’s how to do it.

Getting a new battery

The first thing you’ll need is a new battery. Perhaps unsurprisingly, Amazon doesn’t seem to sell “official” replacement batteries over the counter. Basically, they don’t want you prying their shiny hardware open and sticking your fingers in it, getting a shock, and then suing them for a kajillion dollars, so they don’t go out of their way to make this process any easier. Fortunately, a generation of do-it-yourselfers doesn’t care what Amazon wants, and has worked out a whole system for battery replacement.

However, there are Kindle Fire replacement batteries on sale on Amazon, and in other places online as well; here’s one example. They aren’t from Amazon, they’re from third party battery manufacturers. You’ll need to know the part number of the battery you are using; you can find that information online in your Kindle Fire specs before you’ve opened up the case, or printed on the battery itself after you’ve opened it up. As it happens, opening up a Kindle Fire and removing/replacing the battery is relatively straightforward.

It’s not rocket surgery

Warning: if it is not completely obvious, opening your Kindle Fire up in this way voids your warranty so hard that Jeff Bezos may well come to your house and throw eggs at your door. You have been warned. That said, this isn’t particularly difficult to do. Just take your time and start out with the minimum force, and only slowly use more force as needed.

You will need one tool: commonly called an “opener tool” or a prying tool, sometimes referred to as a spudger for the tougher spots, this tool is basically a strong but flexible plastic or metal curved bit that can be used to gently pry open the glued-together electronics of a smartphone or a tablet. There are a lot of varieties out there; you can even use a screwdriver if you don’t mind all your panels being scratched up and bent. One excellent all-purpose opener is available (of course) on Amazon but you can use any tool you like. I personally like this multi-tool kit which has a wide variety of openers, giving you the ability to work on all kinds of small electronics. The key thing about your opening tool is just that it needs to be strong and thin.

Step One: Remove the Back Case

Starting at the lower-right corner of your Fire, work the opening tool into the crack between the front and back halves of your case. Gently pry the case open; use a penny or some other small object to hold the case open during the next steps. Run the opening tool around the case, releasing each of the clips that hold the case together as you go. You will need to gently pry the case apart to be able to reach all the clips; use additional coins to hold open each section of the case to avoid over-separation while there are still clips in place, which can cause the plastic internal components of the case to snap. Once all the clips have been released, you can pull the back of the Fire right off.

Step Two: Free the Battery

Use your opening tool to work along the right side of the battery, breaking the glue that holds it into the frame. Work all the way down the right side, then repeat the process on the left side. Fit the tip of the plastic opening tool between the right battery cell and the Kindle Fire’s frame. When all the glue is loose, the battery should be freely movable. Gently lift it out slightly, then use the opening tool to push the battery connector out of the socket. The battery is now free of the Fire and you can put it aside.

Step Three: Replace the Battery

Place your new battery into the Kindle Fire and connect it to the motherboard. You may reglue the battery into the case if you wish; to me, that’s overkill and some two-sided electrical tape (some comes in the kit mentioned above, or you can get it cheap on Amazon) will hold the battery in place just fine. The back of the case will snap right back on, just gently apply pressure around the perimeter and each clip should snap back into place (if you didn’t break them in the opening process).

That’s all it takes! And now your Kindle Fire is as good as new. Just look out for Jeff Bezos holding a bag of eggs.

If your Amazon Fire tablet is not charging, these methods have been known to work for many. Do you know of any other ways to get the Fire charging normally? Tell us about them below if you do!

We’ve got more Kindle Fire resources for you!

We’ve got a sneaky little tutorial on how to get Flash running on your Kindle Fire.