Prime Video Getting Started

Getting started as an Author

Getting started

The getting started page aids you to traverse through the key features of the application.

After you log in as an Author, you can view the pop-up window with a list of videos.

View sample videos

Browse through the sample video tutorials to understand the key features of your role as an author. If you do not want to make this pop-up window appear during login, you can disable it by clicking ‘Do not show at login’ option at the bottom-right corner of the pop-up.

Click ‘Close Window’ to close the pop-up.

Getting started page

From the getting started page, you can perform the following activities:

Create modules Create courses

You can also learn more about the Captivate Prime application by choosing to view tutorial videos, help content and learn about different roles.

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Captivate Prime

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Post questions and get answers from experts.

Getting started with PRIME 4

Welcome to the ultimate PRIME 4 resource center, your one-stop guide to getting started with PRIME 4 right from the very beginning. Whether you are looking to find out more before you buy or, have a brand new PRIME 4 waiting to be explored, this is the place for everything PRIME 4.

If you’d like to discuss PRIME 4 related topics with other owners, then why not check out the PRIME 4 section of our forum? To ensure you get the best from your PRIME 4 always make sure you keep the firmware up to date, this is available from our downloads page.

If you’d like information on upgrading the firmware inside the PRIME 4, please refer to our helpful firmware upgrade instructions here.

PRIME 4 Top Tips videos

As well as our more in-depth video tutorial series below, we've got a growing number of short videos that answer some of the basic questions you might have while owning your PRIME 4.

Install, Format and Transfer Music onto PRIME 4’s Internal SATA Drive

A step-by-step guide on how to install an HDD or SSD SATA drive into the PRIME 4, format it correctly for use and then transferring music across to it, using Engine Prime.

How To Create a Backup of the Engine PRIME Database

Learn how to create a backup of your Engine Prime collection on both your computer and also a removable media device.

Firmware Overview: PRIME 4 v1.3.2

This firmware update brings a few highly requested features and improvements such as Horizontal Waveforms, Jog Wheel Sensitivity, Improved BPM Detection, and more.

Adding Custom Artwork/Logo to Prime Series Jog Wheel Display

Discover how easy it is to add your own DJ/Brand custom artwork/logo to the jog wheel displays of the Prime Series units.

Using PRIME 4's Dedicated Zone Out Feature

How to use PRIME 4's dedicated Zone Out feature to rock the dancefloor in one room, while simultaneously playing different music in another room or location.

Getting Started with Seller Fulfilled Prime: Creating an Infrastructure that Works

In 2015, Amazon launched Seller Fulfilled Prime, a program enabling high-volume sellers to sell under the Prime label, providing they meet SFP requirements. SFP complements Fulfilled by Amazon, because it allows you to fulfill Prime products from your own warehouses or third-party logistics provider (3PL).

Currently, you need to have a Professional Seller Account and qualify for Amazon Premium Shipping to even be considered for SFP. Once you qualify, you’ll have to follow through on a lengthy Prime fulfilment trial so that Amazon knows your store is capable of meeting the demands of Prime.

While SFP isn’t for everyone, Amazon says that Prime sellers see sales increases of up to 50%, based on a 2015 Q3 sales analysis. It also enables more control of your inventory and your returns.

Pros and Cons of SFP

Seller Fulfilled Prime offers numerous pros and cons, and it is crucial that you consider why you should and shouldn’t integrate it.

Cons of SFP

Seller Fulfilled Prime enables you to add the Prime label onto products, which greatly boosts conversion and sales. However, achieving it requires offering free shipping, free returns, and meeting Amazon’s very strict requirements for shipping speed and customer service.

For example, for Free 2-Day Shipping, you need to process and deliver the product to the shipping company by 4PM on the same day. Not every e-commerce store has the resources to dedicate to this type of speedy processing and service. The more inventory you have, the less automation you have, and the weaker your infrastructure, the more difficult it will be to keep up.

Another consideration is that as an SFP seller, you will have to absorb shipping and return costs, which can be considerable. While you can likely take advantage of Amazon’s negotiated discounted rates, you still need warehouses situated around the USA to make 2-Day Shipping feasible, let alone profitable. If you can’t work the cost of shipping into your product price and remain competitive, you won’t be able to benefit from SFP.

In most cases, the risks of SFP are that you may spend too much on shipping and customer service and may not be able to handle processing an increased volume of orders at the speed and accuracy required by Amazon.

Pros of SFP

While there are drawbacks to using SFP, they are offset by strong positive points. As of the first quarter of the 2017, Amazon Prime users now exceed 80 million, or more than half of all U. S. households. These users spend more, buy more easily, and are more likely to invest in subscriptions for household products. In one study, it was shown that Amazon Prime members spent about $1,200 on average in 2015, versus $500 for non-Prime members.

This dramatic increase in willingness to purchase is typically limited to Prime products with 2-Day Shipping. If you don’t offer it, Amazon Prime users have no extra motivation to purchase your products.

Tools that run an e-commerce empire: Download the tech stack mindmap that enables $8M annual with only 2 full-time employees

While you can access Prime by using Fulfilment by Amazon, FBA is disadvantageous for some sellers for several reasons. For example, if you have large or bulky items or you might find that high storage or warehousing fees eat into profits or even cost you money. If you have very small items, Amazon can choose to make your product an Add-On item, which greatly reduces sales. Selling SFP enables you to sell items that are ineligible for FBA through Prime.

SFP sellers have control over customer service and returns, meaning that you are in control of how and when products are returned. When an SFP fulfilled item is returned, you need to use Amazon guidelines and issue returns within 2 business days, but the product is immediately returned to you, giving you control over your brand and processes.

Finally, many sellers will benefit from the lack of split inventory. Selling through FBA requires you to ship inventory to Amazon, taking it out of your own warehouse and moving to another location. You must constantly manage inventory in two places, and if you sell out in one but still have stock in the other, you will lose money on sales.

SFP offers more control, customization, and ownership than FBA. As a result, it’s very attractive to many sellers.

Getting Started with Seller Fulfilled Prime

Getting started with Seller Fulfilled Prime means meeting eligibility requirements, applying, and going through the trial period. Once you finish the trial period, you’ll still have to maintain Amazon standards to keep your SFP.

Requirements

You need to meet multiple requirements to qualify for SFP:

Professional Seller Account Sellers must have fulfilled a minimum of 30 Premium Shipping (Same-Day Delivery and/or Two-Day Shipping) orders in the previous 30 calendar days. To qualify, you must provide a tracking ID for 94% or more orders, have an on-time delivery rate of 96% or higher, and a cancellation rate of under 1%. Sellers must work with approved Buy Shipping Service carriers. These carriers must be available to pick up orders by 4 PM in the seller’s time zone. Feedback of 4.5 or higher for the preceding 30 calendar days.

Premium Shipping

If you don’t already have Premium shipping, you will have to qualify for that as well. Here, requirements are simpler, but still strict.

Account must be 90 days or older Orders must be tracked Account must meet performance metrics (94% tracking, 96% on-time delivery, 1% or less cancellation rate) Have a minimum of 10 orders during the previous 30 calendar days.

If you already qualify for Premium Shipping and have fulfilled 30+ orders and your metrics are in good standing, you can move right into applying for SFP.

Applying for Seller Fulfilled Prime

Register Enable Prime Shipping in the Prime Shipping Template Enroll items in SFP Fulfill orders.

The Trial consists of fulfilling 200+ orders, while maintaining a 99% on-time shipping rate, 99% same-day shipping rate, a 95% use of Buy Shipping Services, and a cancellation rate of 1% or less. The trial typically lasts 5-90 days, but if you fail to fulfill 200 + orders in the 90-day period, you must re apply.

Creating an Infrastructure for Seller Fulfilled Prime

While SFP has a lot of pros for most sellers, you must be able to create and sustain an infrastructure capable of supporting Amazon SFP requirements and the increase in order volume.

Shipping Speed

SFP requires shipping out most orders on the same business day. If you can’t handle that kind of processing with your current order volume, keeping up will be difficult at best.

Orders must be processed and shipped by 4PM on the day of the order for 2-day shipping, which is a minimum standard for Prime. For Same-Day shipping, you’ll have to process and ship orders before 1 PM. To achieve this, you can integrate order automation, like Skubana’s orderbots. Here, most of the processes after the shopping cart are automated, so once an order comes in, you only need to click and print a shipping label before handling pick and pack. Automation enables you to handle increasing order volumes quickly, without hiring on potentially costly new employees – because it literally auto-completes repetitive tasks using IF This Then That logic.

Free Shipping

Free shipping is a concern for you, even if you are using Amazon’s negotiated discount rates. While it’s likely not a problem if you’re shipping expensive products, you’ll have to offer free shipping on every item. This means that it is in your best interest to move products as close to the buyer as possible to reduce costs.

While very large sellers can likely afford to create a warehouse infrastructure across the United States to enable speedy and affordable dispatch everywhere covered by Prime, most smaller sellers cannot afford to do so. In this case, working with a third-party logistics provider is likely your best solution. 3PL can reduce costs, while ensuring that your orders are processed and shipped out same day, from their warehouse nearest to the order. A good 3PL should also enable you to issue automatic return postage forms, which only bill to your account when used.

However, not all 3PL have the resources to supply this kind of fast shipping. Do your research and make sure that yours does.

Increased Order Volume

More orders mean more profit, but they also mean more work without a guarantee on how much work is coming in. Using tools to automate analytics, paperwork, tracking, and other details can save you the expensive of investing in something that you won’t be getting a return on right away.

For example, Skubana can automate inventory tracking to create reminders and automatically generate purchase orders when stock drops too low at any location. Plus, with automatic tracking across channels, you can manage how much inventory you have at every location to ensure that you don’t oversell and need to cancel an order, which can be disastrous for your SPF.

Handling Returns

SFP means handling your own returns and customer service, which gives you more control over the process, but requires that you have more infrastructure in place. SFP sellers must issue refunds within 2 business days of a return request and pay shipping or ensure the buyer pays shipping based on the return category.

This necessitates integrating shipping with inventory management so that you can see where orders are, their status, and what needs to be done. If your customer service team can see where the order is at and its status at a glance, they can make faster decision and issue refunds more quickly.

Marketing and Merchandising

Marketing and merchandising play a crucial role in succeeding on SFP. First, while Amazon Prime logos will boost conversion, it won’t help much if your product images, description, and video if you have Vendor Central, are not high-quality and well done. If your listings aren’t already very good quality, you will see lower sales.

Second, marketing and merchandising affect who sees your product, why they buy it, and how. A quick Google search will reveal hundreds of buyers who purchased an item only it wasn’t what they thought, not always because of the seller but because the buyer wasn’t paying attention. If you want to keep order cancellation low and customer satisfaction high, you must ensure that potential customers can see what the product is, its size, and compatibility at a glance. This carries over to when they click on ads, the title, using bullet points to outline dimensions in product photos, and the bullet points in the description.

Seller Fulfilled Prime has a lot of advantages, and it can help you to reduce costs over FBA while boosting sales and retaining control over your own processes. However, it is important to consider that SFP may not be cheaper for you than FBA. Take the time to calculate your costs and you may find that sending smaller and lighter products to FBA while shipping larger products with SFP will help you to balance costs on both ends. Similarly, if a sale or holiday event is coming up, you may be better off moving some products to FBA to take the extra load off your warehouses to ensure that you can continue to meet SFP requirements.

In most cases, SFP can benefit you as a seller, you will likely see more sales, and you will likely see reduced costs over using FBA. However, you need to invest in the infrastructure to manage and handle SFP and maintain strict management of your internal processes to ensure that every order continues to meet SFP standards.

Amazon Prime Video: What to Know

Movies and custom shows are yours with a Prime subscription

Sirijit Jongcharoenkulchai / EyeEm / Getty Images

Home Theater

Amazon Prime Video is a streaming service that's included with every Amazon Prime membership. It works just like Netflix and other streaming services that provide you with a variety of movies and television shows that you can watch, on-demand, whenever you want.

Prime Video isn't a real solution for cord-cutters looking for a television replacement, but it does offer the option to add a limited number of live premium channels. Supported channels include HBO, Starz, Showtime, and others.

The main purpose of Amazon Prime is to provide free shipping for purchases made on the Amazon website, but you automatically receive access to additional benefits like Prime Video when you sign up.

How Does Amazon Prime Video Work?

Prime Video works just like Netflix and other streaming services. It allows you to watch on-demand movies and TV shows via your web browser, a mobile app on your phone, or even on your television with a game console or television streaming device.

Amazon offers a lot of content that you'll also see on other services, but it also has movies and television shows that are exclusively available to stream through Prime Video.

The service also produces original movies and television shows. Their movies are typically released in theaters before they become available for streaming, but Amazon Originals are only available to stream through Prime Video.

How to Get Amazon Prime Video

The only way to get Prime Video is to sign up for Amazon Prime. If you subscribe to Prime for free shipping, then you already have access to Prime Video. If you don't subscribe to Amazon Prime yet, you can check it out through a free trial. There is no way to get Prime Video without Prime, though, so you'll also get free shipping, Twitch Prime, and other benefits as part of the deal.

If you don't already have Amazon Prime, here's how to check out a free Prime Video trial:

Navigate to amazon. com/gp/prime/signup/videos. Click Start your 30-day free trial. Enter your Amazon login information and click Sign in, or click Create your Amazon account if you don't already have one. Enter a payment method, and click Add your card. You will not be charged if you cancel within the trial period. Complete the signup, and you'll be ready to start streaming.

What's Included With Amazon Prime Video?

Prime Video includes access to hundreds of thousands of movies and television episodes that you can stream on-demand. Like Netflix, Hulu, and other streaming services, Prime Video offers a mixture of movies and television shows from big studios and networks and their own original content.

The vast majority of the content available through Prime Video is on-demand, which means you can stream it any time you want. There is no live television available, with the exception of a limited number of sports games, and live content from premium add-on channels like Starz.

If you navigate to amazon. com/Prime-Video, you can see all of the movies and TV shows that are available through Prime Video.

How to Use Amazon Prime Video

You can use Prime Video to stream movies and television shows on most computers with a web browser like Chrome, Firefox, or Edge. All you need is a computer that's powerful enough to stream video, a broadband internet connection, and a compatible web browser.

Here's how to stream videos with Prime Video:

Navigate to amazon. com/primevideos. Click a movie or television show you want to watch. Click Watch Now.

Look for the blue and white Prime banner on the upper left corner of the thumbnails of shows and videos. If you don't see the banner, the video isn't available through Prime.

How to Watch Amazon Prime Video on Mobile Devices

You can also stream movies and television shows through Prime Video using the Prime Video app. Amazon has a lot of apps, including the Amazon Shopping app and the Amazon Alexa app, so it's important to get the right one if you want to stream videos.

Here's where you can get the Prime Video app:

Android: Prime Video on the Google Play Store iOS: Prime Video on the App Store Roku: Prime Video Roku Channel Xbox One: Prime Video on the Microsoft Store. PlayStation 4: Prime Video on the PlayStation Store. Fire: Prime Video is included by default on Kindle Fire and Fire TV devices.

What Are Amazon Originals?

Amazon Originals are exclusive videos that you can only stream from Prime Video. Amazon produces, and buys the rights to, a variety of feature films, television shows, and documentaries.

Amazon Originals are a lot like Netflix and Hulu originals, since you have to subscribe to a service to see them. The main difference is that Amazon typically releases their movies in theaters prior to making them available for streaming, which has allowed their movies to win Oscars and other awards.

If you want to watch dramas like The Man in the High Castle, action series like Jack Ryan, or comedy shows like the live-action revival of The Tick, Prime Video is the only place you can get them.

Is Amazon Prime Video a Cable Replacement for Cord Cutters?

Prime Video isn't really suitable as a true cable replacement for cord-cutters, because it doesn't have live television. True cable replacement services like Sling TV, YouTube TV, and Hulu With Live TV all include live feeds from the major networks and cable channels in addition to on-demand content.

You can watch a limited amount of live television on Prime Video, including select NFL Thursday Night Football games, but cord-cutters in search of a real replacement for cable need to look elsewhere.

Prime Video is a good option for cord-cutters to have available, and it does have enough content to offer a great alternate entertainment option for cord-cutters who aren't interested in watching live television.

What Are Prime Video Channels?

In addition to all of the content that Prime Video includes for free, the service also allows you to sign up for add-on channels. These are primarily premium cable channels like HBO, Showtime, and Starz, but you can also subscribe to CBS All Access and a number of other services through Amazon Channels.

Most Amazon Channels provide some type of free trial period, so you can check them out before you have to pay. After that, Amazon charges you a monthly fee for each channel you subscribe to.

Amazon Channels all include on-demand content, so signing up for HBO or Showtime gives you access to HBO or Showtime's original shows through Prime Video.

Some Amazon Channels also give you access to a live feed of the channel, which is the other way you can watch live television on Prime Video. You can access both on-demand and live content from Amazon Channels through the same website and apps that you use for Prime Video.

Can You Rent Movies From Amazon Prime Video?

In addition to the thousands of movies and television episodes included for free with Prime Video, Amazon also provides access to a massive library of paid content.

You can rent digital downloads of movies and television episodes from Amazon, and you can also buy them to keep forever. This doesn't require an Amazon Prime membership, but as a Prime member, you use the same exact interface, account, and billing information to rent and buy digital movies that you use for Prime Video.

If you don't see the blue and white Prime banner on the thumbnail of a movie or TV show on Amazon Video, then that means it isn't available through Prime Video, and you can either rent or buy it.