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SEATTLE --(BUSINESS WIRE)--Jan. 31, 2019-- Amazon. com, Inc. (NASDAQ: AMZN) today announced financial results for its fourth quarter ended December 31, 2018 .



Operating cash flow increased 67% to $30.7 billion for the trailing twelve months, compared with $18.4 billion for the trailing twelve months ended December 31, 2017 . Free cash flow increased to $19.4 billion for the trailing twelve months, compared with $8.3 billion for the trailing twelve months ended December 31, 2017 . Free cash flow less lease principal repayments increased to $11.6 billion for the trailing twelve months, compared with $3.3 billion for the trailing twelve months ended December 31, 2017 . Free cash flow less finance lease principal repayments and assets acquired under capital leases increased to an inflow of $8.4 billion for the trailing twelve months, compared with an outflow of $1.5 billion for the trailing twelve months ended December 31, 2017 .



Common shares outstanding plus shares underlying stock-based awards totaled 507 million on December 31, 2018 , compared with 504 million one year ago.



Fourth Quarter 2018



Net sales increased 20% to $72.4 billion in the fourth quarter, compared with $60.5 billion in fourth quarter 2017. Excluding the $801 million unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales increased 21% compared with fourth quarter 2017.



Operating income increased to $3.8 billion in the fourth quarter, compared with operating income of $2.1 billion in fourth quarter 2017.



Net income increased to $3.0 billion in the fourth quarter, or $6.04 per diluted share, compared with net income of $1.9 billion, or $3.75 per diluted share, in fourth quarter 2017. The fourth quarter 2017 included a provisional tax benefit for the impact of the U. S. Tax Cuts and Jobs Act of 2017 of approximately $789 million.



Net sales increased 31% to $232.9 billion, compared with $177.9 billion in 2017. Excluding the $1.3 billion favorable impact from year-over-year changes in foreign exchange rates throughout the year, net sales increased 30% compared with 2017.



Operating income increased to $12.4 billion, compared with operating income of $4.1 billion in 2017.



Net income increased to $10.1 billion, or $20.14 per diluted share, compared with net income of $3.0 billion, or $6.15 per diluted share, in 2017.



“Alexa was very busy during her hol >Amazon globally, and customers purchased millions more devices from the Echo family compared to last year,” said



, Amazon founder and CEO. “The number of research scientists working on Alexa has more than doubled in the past year, and the results of the team’s hard work are clear. In 2018, we improved Alexa’s ability to understand requests and answer questions by more than 20% through advances in machine learning, we added billions of facts making Alexa more knowledgeable than ever, developers doubled the number of Alexa skills to over 80,000, and customers spoke to Alexa tens of billions more times in 2018 compared to 2017. We’re energized by and grateful for the response, and you can count on us to keep working hard to bring even more invention to customers.”



Highlights




    For the second year in a row, Amazon was ranked the company Americans love most on Morning Consult’s Brands that Defined 2018, and it was named America’s Most JUST Company in Retail on JUST Capital’s Just 100 list. The Just 100 award recognizes companies for the areas that matter most to customers, including jobs created, treatment of workers and customers, environmental and community engagement efforts, and more. Amazon launched Amazon Future Engineer, a childhood-to-career program that aims to inspire and educate millions of children and young adults about computer science and coding each year from underserved and low-income communities. Through this program, Amazon will fund coding camps and online lessons, pay for introductory and Advanced Placement courses in computer science for over 100,000 underprivileged young people in 2,000 low-income high schools across the U. S., and award 100 students annually from underserved communities pursuing degrees in computer science with four-year $10,000 annual scholarships, as well as pa >Amazon. Amazon’s $15 hourly minimum wage went into effect in the U. S. and the U. K. (£10.50 in the London area and £9.50 in the rest of the U. K. ) on November 1st for all full-time, part-time, temporary (including those hired by agencies), and seasonal employees. The new Amazon minimum wage benefits more than 250,000 employees in the U. S. and 17,000 employees in the U. K. , as well as over 200,000 seasonal employees who were hired this holiday. Following the announcement to increase the minimum wage to $15 , Amazon received a company record of approximately 850,000 work applications for hourly positions in the U. S. in October 2018 , more than double the previous record for the most applications received in a month. Amazon announced plans to install solar panels on its fulfillment centers across the U. K. , with an installed capacity of 20 megawatts – enough clean energy to power over 4,500 U. K. homes. Currently, Amazon hosts solar panels on 43 fulfillment centers worldw >Amazon continued to invest in helping selling partners increase their sales in our stores, including introducing a USPS Priority Mail Cubic ship method for Seller Fulfilled Prime and merchant fulfilled sellers, which offers a lower cost, volume-based pricing ship option; launching a new FedEx One Rate, a weight agnostic ship method that enables sellers to fulfill Prime orders nationw >Amazon storage fees in the U. S., EU, and Japan. During the holiday season alone, tens of millions of customers worldwide started Prime free trials or began paid memberships. More customers signed up for Prime worldwide in 2018 than ever before. Small and medium-sized businesses had their best holiday season ever in Amazon’s stores. More than 50% of units sold in Amazon’s stores this holiday season came from small and medium-sized businesses. Third-party sales are growing faster than first-party sales, and nearly 200,000 small and medium-sized businesses surpassed $100,000 in sales in Amazon’s stores in 2018. Amazon launched Amazon Pop-Up stores to customers in six countries across Europe during the hol >Amazon presented a curated selection of over 2,000 products and carried out 136 events and workshops for its customers in Amsterdam, London, Madrid, Milan, Berlin, and Paris. This was the biggest hol >Amazon devices, with customers purchasing millions more devices compared to the 2017 hol >Amazon globally, from any manufacturer, in any category this hol >Amazon introduced new smart home features for Alexa. Customers can now choose from more than 28,000 Alexa-compatible smart home devices from more than 4,500 unique brands, and




Helps invited Echo customers keep their homes safe through Smart Alerts, Away Lighting, and voice control of security systems from Ring and ADT. Ring had its best quarter ever, selling millions of devices globally. The Ring V >Amazon introduced new ways for customers to control and monitor their homes, including the Schlage Encode Smart Wi-Fi Deadbolt for Key; integration with the Ring app; Key for Garage, which includes remote monitoring and in-garage delivery for eligible Prime members; and Key for Business, a new B2B pillar for the service. The number of devices with Alexa built-in more than doubled in 2018. There are now more than 150 different products available with Alexa built-in, from headphones and PCs to cars and smart home devices. Device makers announced more new Alexa products at CES 2019, including the Lenovo Smart Tab and new devices from brands like First Alert, Jabra, JBL, Kohler, LG, and Razer. Amazon launched Echo and Alexa experiences built from the ground up for Italy, Spain, and Mexico, offering a wide selection of locally-relevant services, features, and skills from local brands. More than one million customers requested an invitation for Echo Auto, and more than a dozen automotive partners announced support for Alexa at CES 2019, including device makers like BOSS Audio, iOttie, and Jensen, and software and service providers like HERE Technologies, Luxoft, P3, Qualcomm, and Telenav. Alexa is getting even smarter. The Alexa Skills Store now offers more than 80,000 skills and Alexa customers can now access Apple Music’s library of 50 million songs on their Echo devices. Alexa also answers more questions with the help of customers through Alexa Answers; knows more about math and science with the addition of a new knowledge resource,



; helps customers get more done with location-based reminders and routines; connects people across the world with the launch of Skype ; and more. Amazon made new scientific advancements with Alexa, including a new unsupervised self-learning system that detects the defects in Alexa’s understanding and automatically recovers from these errors, helping Alexa learn at a faster pace. Amazon also introduced a new text-to-speech system, which uses a generative neural network and produces more natural speech, paving the way for Alexa and other services to adopt different speaking styles based on different contexts. Amazon introduced new tools for Alexa developers to make it easier to build engaging skills, including automatic provisioning of cloud resources through Alexa-hosted skills; new tools for monetization, testing, and debugging; location services to prov >Amazon announced it will host re:MARS, a new global Artificial Intelligence (AI) conference on Machine Learning (ML), Automation, Robotics, and Space, on June 4-7 at the ARIA Resort & Casino in Las Vegas. re:MARS will bring together leaders across science, academia, and business to explore innovation, scientific advancements, and practical applications of AI and ML. IMDb announced the launch of IMDb Freedive, a free streaming v >Hollywood hits without purchasing a subscription. Prime V >Amazon launched NBA League Pass and PGA TOUR LIVE on Prime V >NBA games live or on-demand with a subscription to NBA League Pass for $28.99 /month or $169.99 for a Season Pass. Prime members in the U. S. can also subscribe to PGA TOUR LIVE to watch live coverage across 28 PGA TOUR tournaments per year for $9.99 /month or $64.99 per season. Amazon Studios’ Cold War was recognized for three Academy Award nominations – Best Foreign Language Film, Best Director for



, and Best Cinematography for



. Amazon Studios was recognized with 10 Golden Globe Awards nominations and two wins:



Won Best Actress in a Television Series – Comedy or Musical for her performance in The Marvelous Mrs. Maisel for the second year in a row and Ben Whishaw won Best Supporting Actor in a Series, Limited Series, or Motion Picture Made for Television for his role in A Very English Scandal. Prime V >India. Prime members can now experience their favorite blockbuster titles and Prime Original series with a Hindi, Tamil, or Telugu user interface, including search, navigation, browse, and customer support. Amazon partnered with ICICI Bank to launch the Amazon ICICI Bank credit card to preselected customers in India. This is the first card in the country to offer Prime members 5% in reward points for their purchases on Amazon. in and reward points for all other payments where Visa is accepted. Amazon announced further expansion in Brazil, with fast and free delivery on hundreds of thousands of in-stock items sold and shipped by Amazon. Customers can now shop from 12 categories, with products shipped across Brazil from a new Amazon fulfillment center located in the Greater São Pauloarea, the first fulfillment center in South America. With this launch, Amazon. com. br now offers consumers 15 categories with total selection of more than 20 million products from Amazon and its selling partners. Amazon Fashion launched Prime Wardrobe in Japan and the U. K. , allowing Prime members to order clothing, shoes, and accessories and only pay for what they keep. Amazon expanded free grocery delivery and pickup from Whole Foods Market through Prime Now, allowing customers to place their order via the Prime Now app and choose delivery in as fast as an hour or pickup in as little as 30 minutes. Grocery delivery is available in more than 60 U. S. metros and pickup service is available in more than 20 U. S. metros with plans for continued expansion. Prime FREE Same-Day Delivery and Prime FREE One-Day Shipping expanded this year to more than 10,000 cities and towns in the U. S. Now a majority of Prime members in the U. S. have access to free one-day shipping or faster. Amazon Air announced an expansion of its partnership with Air Transport Services Group, Inc. (ATSG) by leasing an additional 10 aircrafts to support Amazon’s growth. The 10 additional cargo planes will consist of Boeing 767-300 aircraft, will be operated on Amazon’s behalf by an ATSG airline, and will join the air cargo operation over the next two years. Amazon Air launched a new gateway operation, in Riverside, CA and announced three additional gateway operations that will launch in 2019: Wilmington, OH ; Alliance, TX; and Rockford, IL. Amazon Air provides gateway operations – onsite airport facilities to load, unload, and sort packages – at over 20 airports, making two-day shipping possible almost anywhere in the U. S. In 2018, authors earned more than $260 million from the Kindle Direct Publishing Select Global Fund, totaling more than $840 million since the launch of Kindle Unlimited. Hundreds of thousands of authors have self-published millions of books through KDP since launching the service in 2007. Additionally, thousands of independent authors earned more than $50,000 , with more than a thousand surpassing $100,000 in royalties in 2018 through KDP. Amazon Web Services (AWS) announced several enterprise customers during the quarter:



, Korean Air, Santander’s Openbank, and Pac-12 are going all-in on AWS; Mobileye and Guardian Life Insurance named AWS their preferred public cloud provider; Amgen will leverage AWS as its strategic infrastructure provider for the vast majority of its cloud infrastructure; and National Australia Bank announced they’ve chosen AWS as their long-term strategic cloud prov >Stockholm ) Regions, and announcing plans for both the AWS Africa ( Cape Town ) as well as the AWS Europe ( Milan ) Regions. AWS now prov >Bahrain, Hong Kong SAR, Italy, and South Africa all coming online by the first half of 2020. AWS added significant Amazon SageMaker capabilities, making it easier for customers to build, train, and run machine learning models: Amazon SageMaker Ground Truth produces high-quality labeled training data with easy access to public and private human labelers, saving time and complexity, and reducing costs by up to 70% when compared to human annotation; AWS Marketplace for Machine Learning includes over 150 algorithms and models (with more coming every day) that can be deployed directly to Amazon SageMaker; Amazon SageMaker Neo is a deep learning model compiler that lets customers train models once, and run them anywhere with up to 2x improvement in performance. AWS placed reinforcement learning in the hands of all developers for the first time with the announcement of Amazon SageMaker RL, AWS DeepRacer, and the AWS DeepRacer League. Amazon SageMaker RL is the cloud’s first managed reinforcement learning service that allows any developer to build, train, and deploy with reinforcement learning through managed reinforcement learning algorithms; AWS DeepRacer is a 1/18th scale autonomous model race car driven using reinforcement learning models, trained using Amazon SageMaker, and is designed to give developers hands-on experience with machine learning; and the AWS DeepRacer League is the world’s first global autonomous racing league, open to everyone, allowing developers to put their skills to the test and race their cars and models against one another for a chance at prizes and glory. AWSannounced AWS Outposts, fully managed and configurable compute and storage racks that allow customers to run compute and storage on-premises, while seamlessly connecting to the rest of AWS’s broad array of services in the cloud. AWS Outposts come in two variants; first, an extension of the fast-growing VMware Cloud on AWS service that runs on AWS Outposts; second, AWS Native Outposts that allow customers to run compute and storage on-premises using the same native AWS APIs and control plane used in the AWS cloud. At re:Invent, AWS announced two purpose-built database services, Amazon Timestream, a fast, scalable, and fully managed time series database for IoT, industrial telematics, application monitoring, and DevOps applications, and Amazon Quantum Ledger Database (QLDB), a highly scalable, immutable, and cryptographically verifiable ledger. AWS also announced Amazon DocumentDB, a fast, scalable, highly available, and fully managed document database service that supports MongoDB workloads. Developers can use the same MongoDB application code, drivers, and tools as they do today to run, manage, and scale workloads on Amazon DocumentDB and enjoy improved performance, scalability, and availability without having to worry about managing the underlying infrastructure. AWS introduced Amazon Managed Blockchain a new service to help companies build applications where multiple parties can execute transactions without the need for a trusted, central authority. Amazon Managed Blockchain makes it easy to create and manage scalable blockchain networks using the popular, open source Ethereum and Hyperledger Fabric frameworks. With a few clicks in the AWS Management Console, customers can set up a blockchain network that can span multiple AWS accounts and scale to support thousands of applications and millions of transactions. AWS announced six new instance offerings for Amazon Elastic Compute Cloud (Amazon EC2): A1 instances, which are powered by custom-designed AWS Graviton processors, based on the Arm architecture, for scale-out workloads; P3dn GPU instances, which are ideal for distributed machine learning and high performance computing applications, feature 100 gigabits per second (Gbps) network bandwidth, and give customers the most powerful and capable machine learning instances in the cloud; C5n instances, which deliver 100 Gbps network bandwidth, the most in the public cloud, for running advanced compute-intensive workloads; as well as new general purpose (M5 and T3) and memory-optimized (R5) instance types with AMD EPYC processors that are 10% less expensive than the current M5, T3, and R5 instances. The AMD-based instances provide additional options for customers who are looking to achieve cost savings on their Amazon EC2 compute environment for a variety of workloads, such as microservices, low-latency interactive applications, small and medium databases, virtual desktops, development and test environments, code repositories, and business applications. AWS announced two custom chips: AWS Inferentia and AWS Graviton. AWS Inferentia is a high performance machine learning inference chip, custom designed by AWS, to help customers improve performance and lower the cost of running their inference workloads. AWS Inferentia will provide hundreds of teraflops per chip and thousands of teraflops per Amazon EC2 instance for multiple frameworks (including TensorFlow, Apache MXNet, and PyTorch), and multiple data types (including INT-8 and mixed precision FP-16 and bfloat16). AWS Graviton is a custom designed general purpose processor that uses the Arm instruction set. Offered in the new A1 instance family, AWS Graviton leverages AWS’s expertise in building hyperscale cloud systems, and is ideal for customers with scale out workloads. AWS announced four new services that provide automation and prescriptive guidance to help customers build more quickly on AWS: AWS Control Tower, AWS Security Hub, AWS Lake Formation, and AWS Backup. AWS Control Tower gives customers an automated “landing zone” that makes it easy to set up their multi-account environment and continuously govern their AWS workloads with rules for security, operations, and compliance; AWS Security Hub is a central place to manage security and compliance across an AWS environment so that customers can quickly see their AWS security and compliance state in one comprehensive view; AWS Lake Formation makes it much easier for customers to build a secure data lake by simplifying and automating many of the complex manual steps usually required, including collecting, cleaning, and cataloging data; and AWS Backup is a centralized backup service that makes it faster and simpler for customers to back up their data across AWS services and on-premises, helping them more easily meet their business and regulatory backup compliance requirements. AWS continued to expand on the industry’s broadest and most capable set of storage offerings with the introduction of the Amazon FSx family and additional storage classes for Amazon Simple Storage Service (S3). Amazon FSx for Windows File Server and Amazon FSx for Lustre are fully managed file system services that provide cost effective, scalable file storage for Windows and compute-intensive workloads. Amazon S3 Intelligent-Tiering automatically optimizes customers’ storage costs for data with unknown or changing access patterns by moving data to the most cost-effective storage tier; Amazon S3 Glacier Deep Archive delivers the lowest cost storage from any cloud provider at just $0.00099 per GB per month, making it ideal for customers who have large data sets they want to retain for a long time, letting them eliminate the cost and management of tape infrastructure, while ensuring that their data is well preserved for future use and analysis.



Financial Guidance



The following forward-looking statements reflect Amazon. com’s expectations as of January 31, 2019 , and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic conditions and customer spending, world events, the rate of growth of the Internet, online commerce, and cloud services, and the various factors detailed below.



First Quarter 2019 Guidance




    Net sales are expected to be between $56 billion and $60 billion, or to grow between 10% and 18% compared with first quarter 2018. This guidance anticipates an unfavorable impact of approximately 210 basis points from foreign exchange rates. Operating income is expected to be between $2.3 billion and $3.3 billion, compared with $1.9 billion in first quarter 2018. This guidance assumes, among other things, that no additional business acquisitions, investments, restructurings, or legal settlements are concluded.



A conference call will be webcast live today at 2:30 p. m. PT / 5:30 p. m. ET, and will be available for at least three months at amazon. com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.



These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon. com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income or other taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of legal proceedings and claims, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains, and develops commercial agreements, proposed and completed acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, system interruptions, government regulation and taxation, and fraud. In addition, the current global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon. com’s financial results is included in Amazon. com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.



Our investor relations website is amazon. com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases, which may contain material information about us, and you may subscribe to be notified of new information posted to this site.



About Amazon



Amazon is gu >Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit amazon. com/about and follow @AmazonNews.




AMAZON. COM, INC.
Consolidated Statements of Cash Flows
(in millions)
Three Months Ended

December 31,
Twelve Months Ended

December 31,
2017 2018 2017 2018
(unaudited)
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, BEGINNING OF PERIOD $ 13,960 $ 21,032 $ 19,934 $ 21,856
OPERATING ACTIVITIES:
Net income 1,856 3,027 3,033 10,073
Adjustments to reconcile net income to net cash from operating activities:
Depreciation of property and equipment and other amortization, including capitalized content costs 3,498 4,262 11,478 15,341
Stock-based compensation 1,179 1,417 4,215 5,418
Other operating expense, net 56 72 202 274
Other expense (income), net (5 ) 197 (292 ) 219
Deferred income taxes (308 ) 173 (29 ) 441
Changes in operating assets and liabilities:
Inventories (2,255 ) (1,350 ) (3,583 ) (1,314 )
Accounts receivable, net and other (2,764 ) (1,395 ) (4,780 ) (4,615 )
Accounts payable 8,904 6,882 7,100 3,263
Accrued expenses and other 2,061 2,665 283 472
Unearned revenue 136 528 738 1,151
Net cash provided by (used in) operating activities 12,358 16,478 18,365 30,723
INVESTING ACTIVITIES:
Purchases of property and equipment (3,619 ) (3,733 ) (11,955 ) (13,427 )
Proceeds from property and equipment incentives 583 614 1,897 2,104
Acquisitions, net of cash acquired, and other (81 ) (331 ) (13,972 ) (2,186 )
Sales and maturities of marketable securities 3,485 1,938 9,677 8,240
Purchases of marketable securities (2,349 ) (2,060 ) (12,731 ) (7,100 )
Net cash provided by (used in) investing activities (1,981 ) (3,572 ) (27,084 ) (12,369 )
FINANCING ACTIVITIES:
Proceeds from long-term debt and other 109 406 16,228 768
Repayments of long-term debt and other (1,142 ) (134 ) (1,301 ) (668 )
Principal repayments of capital lease obligations (1,472 ) (1,906 ) (4,799 ) (7,449 )
Principal repayments of finance lease obligations (66 ) (126 ) (200 ) (337 )
Net cash provided by (used in) financing activities (2,571 ) (1,760 ) 9,928 (7,686 )
Foreign currency effect on cash, cash equivalents, and restricted cash 90 (5 ) 713 (351 )
Net increase (decrease) in cash, cash equivalents, and restricted cash 7,896 11,141 1,922 10,317
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH, END OF PERIOD $ 21,856 $ 32,173 $ 21,856 $ 32,173
SUPPLEMENTAL CASH FLOW INFORMATION:
Cash paid for interest on long-term debt $ 174 $ 121 $ 328 $ 854
Cash paid for interest on capital and finance lease obligations 84 156 319 575
Cash paid for income taxes, net of refunds 92 171 957 1,184
Property and equipment acquired under capital leases 2,770 3,680 9,637 10,615
Property and equipment acquired under build-to-suit leases 843 1,143 3,541 3,641


______________________________
As a result of the adoption of new accounting guidance, we retrospectively adjusted our consolidated statements of cash flows to add restricted cash to cash and cash equivalents.


AMAZON. COM, INC.
Consolidated Statements of Operations
(in millions, except per share data)
Three Months Ended

December 31,
Twelve Months Ended

December 31,
2017 2018 2017 2018
(unaudited)
Net product sales $ 41,325 $ 44,700 $ 118,573 $ 141,915
Net service sales 19,128 27,683 59,293 90,972
Total net sales 60,453 72,383 177,866 232,887
Operating expenses:
Cost of sales 38,494 44,786 111,934 139,156
Fulfillment 8,974 10,028 25,249 34,027
Marketing 3,440 4,911 10,069 13,814
Technology and content 6,314 7,669 22,620 28,837
General and administrative 1,044 1,117 3,674 4,336
Other operating expense, net 60 86 214 296
Total operating expenses 58,326 68,597 173,760 220,466
Operating income 2,127 3,786 4,106 12,421
Interest income 66 150 202 440
Interest expense (339 ) (387 ) (848 ) (1,417 )
Other income (expense), net 18 (199 ) 346 (183 )
Total non-operating income (expense) (255 ) (436 ) (300 ) (1,160 )
Income before income taxes 1,872 3,350 3,806 11,261
Provision for income taxes (16 ) (327 ) (769 ) (1,197 )
Equity-method investment activity, net of tax 4 (4 ) 9
Net income $ 1,856 $ 3,027 $ 3,033 $ 10,073
Basic earnings per share $ 3.85 $ 6.18 $ 6.32 $ 20.68
Diluted earnings per share $ 3.75 $ 6.04 $ 6.15 $ 20.14
Weighted-average shares used in computation of earnings per share:
Basic 483 490 480 487
Diluted 496 501 493 500


AMAZON. COM, INC.
Consolidated Statements of Comprehensive Income
(in millions)
Three Months Ended

December 31,
Twelve Months Ended

December 31,
2017 2018 2017 2018
(unaudited)
Net income $ 1,856 $ 3,027 $ 3,033 $ 10,073
Other comprehensive income (loss):
Foreign currency translation adjustments, net of tax of $10, $(13), $5, and $6 47 (25 ) 533 (538 )
Net change in unrealized gains (losses) on available-for-sale debt securities:
Unrealized gains (losses), net of tax of $4, $0, $5, and $0 (29 ) 5 (39 ) (17 )
Reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $0, $0, $0, and $0 (1 ) 2 7 8
Net unrealized gains (losses) on available-for-sale debt securities (30 ) 7 (32 ) (9 )
Total other comprehensive income (loss) 17 (18 ) 501 (547 )
Comprehensive income $ 1,873 $ 3,009 $ 3,534 $ 9,526




Segment Information


AMAZON. COM, INC.
(in millions)
Three Months Ended

December 31,
Twelve Months Ended

December 31,
2017 2018 2017 2018
(unaudited)
North America
Net sales $ 37,302 $ 44,124 $ 106,110 $ 141,366
Operating expenses 35,610 41,873 103,273 134,099
Operating income $ 1,692 $ 2,251 $ 2,837 $ 7,267
International
Net sales $ 18,038 $ 20,829 $ 54,297 $ 65,866
Operating expenses 18,957 21,471 57,359 68,008
Operating income (loss) $ (919 ) $ (642 ) $ (3,062 ) $ (2,142 )
AWS
Net sales $ 5,113 $ 7,430 $ 17,459 $ 25,655
Operating expenses 3,759 5,253 13,128 18,359
Operating income $ 1,354 $ 2,177 $ 4,331 $ 7,296
Consolidated
Net sales $ 60,453 $ 72,383 $ 177,866 $ 232,887
Operating expenses 58,326 68,597 173,760 220,466
Operating income 2,127 3,786 4,106 12,421
Total non-operating income (expense) (255 ) (436 ) (300 ) (1,160 )
Provision for income taxes (16 ) (327 ) (769 ) (1,197 )
Equity-method investment activity, net of tax 4 (4 ) 9
Net income $ 1,856 $ 3,027 $ 3,033 $ 10,073
Segment Highlights:
Y/Y net sales growth:
North America 42 % 18 % 33 % 33 %
International 29 15 23 21
AWS 45 45 43 47
Consolidated 38 20 31 31
Net sales mix:
North America 62 % 61 % 60 % 61 %
International 30 29 30 28
AWS 8 10 10 11
Consolidated 100 % 100 % 100 % 100 %



Consolidated Balance Sheets



ASSETS



LIABILITIES AND STOCKHOLDERS’ EQUITY


AMAZON. COM, INC.
(in millions, except per share data)
December 31, 2017 December 31, 2018
Current assets:
Cash and cash equivalents $ 20,522 $ 31,750
Marketable securities 10,464 9,500
Inventories 16,047 17,174
Accounts receivable, net and other 13,164 16,677
Total current assets 60,197 75,101
Property and equipment, net 48,866 61,797
Goodwill 13,350 14,548
Other assets 8,897 11,202
Total assets $ 131,310 $ 162,648
Current liabilities:
Accounts payable $ 34,616 $ 38,192
Accrued expenses and other 18,170 23,663
Unearned revenue 5,097 6,536
Total current liabilities 57,883 68,391
Long-term debt 24,743 23,495
Other long-term liabilities 20,975 27,213
Commitments and contingencies
Stockholders’ equity:
Preferred stock, $0.01 par value:
Authorized shares — 500
Issued and outstanding shares — none
Common stock, $0.01 par value:
Authorized shares — 5,000
Issued shares — 507 and 514
Outstanding shares — 484 and 491 5 5
Treasury stock, at cost (1,837 ) (1,837 )
Additional paid-in capital 21,389 26,791
Accumulated other comprehensive loss (484 ) (1,035 )
Retained earnings 8,636 19,625
Total stockholders’ equity 27,709 43,549
Total liabilities and stockholders’ equity $ 131,310 $ 162,648



Y/Y %

Change


AMAZON. COM, INC.
Supplemental Financial Information and Business Metrics
(in millions, except per share data)
(unaudited)
Q3 2017 Q4 2017 Q1 2018 Q2 2018 Q3 2018 Q4 2018
Cash Flows and Shares
Operating cash flow -- trailing twelve months (TTM) (1) $ 16,996 $ 18,365 $ 18,194 $ 21,793 $ 26,604 $ 30,723 67 %
Operating cash flow -- TTM Y/Y growth 13 % 7 % 4 % 22 % 57 % 67 % N/A
Purchases of property and equipment, net of proceeds from property and equipment incentives -- TTM $ 9,027 $ 10,058 $ 10,924 $ 11,372 $ 11,239 $ 11,323 13 %
Principal repayments of capital lease obligations -- TTM $ 4,331 $ 4,799 $ 5,981 $ 6,037 $ 7,016 $ 7,449 55 %
Principal repayments of finance lease obligations -- TTM $ 175 $ 200 $ 235 $ 244 $ 277 $ 337 69 %
Property and equipment acquired under capital leases -- TTM $ 8,905 $ 9,637 $ 10,020 $ 9,631 $ 9,704 $ 10,615 10 %
Free cash flow -- TTM (1) (2) $ 7,969 $ 8,307 $ 7,270 $ 10,421 $ 15,365 $ 19,400 134 %
Free cash flow less lease principal repayments -- TTM (1) (3) $ 3,463 $ 3,308 $ 1,054 $ 4,140 $ 8,072 $ 11,614 251 %
Free cash flow less finance lease principal repayments and assets acquired under capital leases -- TTM (1) (4) $ (1,111 ) $ (1,530 ) $ (2,985 ) $ 546 $ 5,384 $ 8,448 N/A
Invested capital (5) $ 52,690 $ 60,368 $ 68,377 $ 76,600 $ 85,059 $ 90,849 50 %
Common shares and stock-based awards outstanding 503 504 504 506 507 507 1 %
Common shares outstanding 482 484 485 487 489 491 1 %
Stock-based awards outstanding 21 20 19 19 18 16 (21 )%
Stock-based awards outstanding -- % of common shares outstanding 4.4 % 4.2 % 3.9 % 3.9 % 3.7 % 3.2 % N/A
Results of Operations
Worldwide (WW) net sales $ 43,744 $ 60,453 $ 51,042 $ 52,886 $ 56,576 $ 72,383 20 %
WW net sales -- Y/Y growth, excluding F/X 33 % 36 % 39 % 37 % 30 % 21 % N/A
WW net sales -- TTM $ 161,154 $ 177,866 $ 193,194 $ 208,125 $ 220,958 $ 232,887 31 %
WW net sales -- TTM Y/Y growth, excluding F/X 27 % 31 % 34 % 36 % 35 % 30 % N/A
Operating income $ 347 $ 2,127 $ 1,927 $ 2,983 $ 3,724 $ 3,786 78 %
F/X impact -- favorable (unfavorable) $ (39 ) $ (33 ) $ (29 ) $ 42 $ 90 $ 123 N/A
Operating income -- Y/Y growth (decline), excluding F/X (33 )% 72 % 95 % 369 % 948 % 72 % N/A
Operating margin -- % of WW net sales 0.8 % 3.5 % 3.8 % 5.6 % 6.6 % 5.2 % N/A
Operating income -- TTM $ 3,234 $ 4,106 $ 5,028 $ 7,384 $ 10,762 $ 12,421 203 %
Operating income -- TTM Y/Y growth (decline), excluding F/X (17 )% 1 % 25 % 115 % 231 % 197 % N/A
Operating margin -- TTM % of WW net sales 2.0 % 2.3 % 2.6 % 3.5 % 4.9 % 5.3 % N/A
Net income $ 256 $ 1,856 $ 1,629 $ 2,534 $ 2,883 $ 3,027 63 %
Net income per diluted share $ 0.52 $ 3.75 $ 3.27 $ 5.07 $ 5.75 $ 6.04 61 %
Net income -- TTM $ 1,926 $ 3,033 $ 3,938 $ 6,275 $ 8,902 $ 10,073 232 %
Net income per diluted share -- TTM $ 3.94 $ 6.15 $ 7.90 $ 12.63 $ 17.85 $ 20.14 228 %


(1) As a result of the adoption of new accounting guidance, we retrospectively adjusted our consolidated statements of cash flows to add restricted cash to cash and cash equivalents.
(2) Free cash flow is cash flow from operations reduced by “Purchases of property and equipment, net of proceeds from property and equipment incentives,” which both are included in cash flow from investing activities.
(3) Free cash flow less lease principal repayments is free cash flow reduced by “Principal repayments of capital lease obligations,” and “Principal repayments of finance lease obligations,” which are included in cash flow from financing activities.
(4) Free cash flow less finance lease principal repayments and assets acquired under capital leases is free cash flow reduced by “Principal repayments of finance lease obligations,” which is included in cash flow from financing activities, and property and equipment acquired under capital leases. In this measure, property and equipment acquired under capital leases is reflected as if these assets had been purchased with cash, which is not the case as these assets have been leased.
(5) Average Total Assets minus Current Liabilities (excluding current portion of Long-Term Debt and current portion of capital lease obligations and finance lease obligations) over five quarter ends.



Y/Y %

Change


AMAZON. COM, INC.
Supplemental Financial Information and Business Metrics
(in millions)
(unaudited)
Q3 2017 Q4 2017 Q1 2018 Q2 2018 Q3 2018 Q4 2018
Segments
North America Segment:
Net sales $ 25,446 $ 37,302 $ 30,725 $ 32,169 $ 34,348 $ 44,124 18 %
Net sales -- Y/Y growth, excluding F/X 35 % 42 % 46 % 44 % 35 % 18 % N/A
Net sales -- TTM $ 95,048 $ 106,110 $ 115,843 $ 125,642 $ 134,545 $ 141,366 33 %
Operating income $ 112 $ 1,692 $ 1,149 $ 1,835 $ 2,032 $ 2,251 33 %
F/X impact -- favorable (unfavorable) $ (12 ) $ (8 ) $ (10 ) $ 1 $ 9 $ 17 N/A
Operating income -- Y/Y growth (decline), excluding F/X (51 )% 108 % 95 % 321 % N/A 32 % N/A
Operating margin -- % of North America net sales 0.4 % 4.5 % 3.7 % 5.7 % 5.9 % 5.1 % N/A
Operating income -- TTM $ 1,960 $ 2,837 $ 3,390 $ 4,788 $ 6,708 $ 7,267 156 %
Operating margin -- TTM % of North America net sales 2.1 % 2.7 % 2.9 % 3.8 % 5.0 % 5.1 % N/A
International Segment:
Net sales $ 13,714 $ 18,038 $ 14,875 $ 14,612 $ 15,549 $ 20,829 15 %
Net sales -- Y/Y growth, excluding F/X 28 % 22 % 21 % 21 % 15 % 19 % N/A
Net sales -- TTM $ 50,224 $ 54,297 $ 58,111 $ 61,239 $ 63,074 $ 65,866 21 %
Operating income (loss) $ (936 ) $ (919 ) $ (622 ) $ (494 ) $ (385 ) $ (642 ) (30 )%
F/X impact -- favorable (unfavorable) $ (13 ) $ 20 $ 70 $ 86 $ 47 $ 55 N/A
Operating income/loss -- Y/Y growth (decline), excluding F/X 71 % 93 % 44 % (20 )% (54 )% (24 )% N/A
Operating margin -- % of International net sales (6.8 )% (5.1 )% (4.2 )% (3.4 )% (2.5 )% (3.1 )% N/A
Operating income (loss) -- TTM $ (2,629 ) $ (3,062 ) $ (3,202 ) $ (2,971 ) $ (2,420 ) $ (2,142 ) (30 )%
Operating margin -- TTM % of International net sales (5.2 )% (5.6 )% (5.5 )% (4.9 )% (3.8 )% (3.3 )% N/A
AWS Segment:
Net sales $ 4,584 $ 5,113 $ 5,442 $ 6,105 $ 6,679 $ 7,430 45 %
Net sales -- Y/Y growth, excluding F/X 42 % 44 % 48 % 49 % 46 % 46 % N/A
Net sales -- TTM $ 15,882 $ 17,459 $ 19,240 $ 21,244 $ 23,339 $ 25,655 47 %
Operating income $ 1,171 $ 1,354 $ 1,400 $ 1,642 $ 2,077 $ 2,177 61 %
F/X impact -- favorable (unfavorable) $ (14 ) $ (45 ) $ (89 ) $ (45 ) $ 34 $ 51 N/A
Operating income -- Y/Y growth, excluding F/X 38 % 51 % 67 % 84 % 75 % 57 % N/A
Operating margin -- % of AWS net sales 25.5 % 26.5 % 25.7 % 26.9 % 31.1 % 29.3 % N/A
Operating income -- TTM $ 3,903 $ 4,331 $ 4,840 $ 5,567 $ 6,473 $ 7,296 68 %
Operating margin -- TTM % of AWS net sales 24.6 % 24.8 % 25.2 % 26.2 % 27.7 % 28.4 % N/A



Y/Y %

Change


AMAZON. COM, INC.
Supplemental Financial Information and Business Metrics
(in millions, except employee data)
(unaudited)
Q3 2017 Q4 2017 Q1 2018 Q2 2018 Q3 2018 Q4 2018
Net Sales:
Online stores (1) $ 26,392 $ 35,383 $ 26,939 $ 27,165 $ 29,061 $ 39,822 13 %
Online stores - Y/Y growth, excluding F/X 22 % 17 % 13 % 12 % 11 % 14 % N/A
Physical stores (2) $ 1,276 $ 4,522 $ 4,263 $ 4,312 $ 4,248 $ 4,401 (3 )%
Physical Stores - Y/Y growth, excluding F/X N/A N/A N/A N/A N/A (3 )% N/A
Third-party seller services (3) $ 7,928 $ 10,523 $ 9,265 $ 9,702 $ 10,395 $ 13,383 27 %
Third-party seller services - Y/Y growth, excluding F/X 40 % 38 % 39 % 36 % 32 % 28 % N/A
Subscription services (4) $ 2,441 $ 3,177 $ 3,102 $ 3,408 $ 3,698 $ 3,959 25 %
Subscription services - Y/Y growth, excluding F/X 59 % 47 % 56 % 55 % 52 % 26 % N/A
AWS $ 4,584 $ 5,113 $ 5,442 $ 6,105 $ 6,679 $ 7,430 45 %
AWS - Y/Y growth, excluding F/X 42 % 44 % 48 % 49 % 46 % 46 % N/A
Other (5) $ 1,123 $ 1,735 $ 2,031 $ 2,194 $ 2,495 $ 3,388 95 %
Other - Y/Y growth, excluding F/X 58 % 60 % 132 % 129 % 123 % 97 % N/A
Stock-based Compensation Expense
Cost of sales $ 13 $ 14 $ 15 $ 19 $ 19 $ 21 54 %
Fulfillment $ 230 $ 256 $ 244 $ 320 $ 269 $ 287 12 %
Marketing $ 135 $ 148 $ 161 $ 190 $ 201 $ 217 46 %
Technology and content $ 595 $ 637 $ 631 $ 788 $ 719 $ 750 18 %
General and administrative $ 112 $ 124 $ 132 $ 151 $ 142 $ 142 14 %
Total stock-based compensation expense $ 1,085 $ 1,179 $ 1,183 $ 1,468 $ 1,350 $ 1,417 20 %
Other
WW shipping costs $ 5,401 $ 7,368 $ 6,069 $ 5,990 $ 6,568 $ 9,041 23 %
WW shipping costs -- Y/Y growth 39 % 31 % 38 % 31 % 22 % 23 % N/A
WW paid units -- Y/Y growth (6) 25 % 23 % 22 % 17 % 15 % 14 % N/A
WW seller unit mix -- % of WW paid units (6) 50 % 51 % 52 % 53 % 53 % 52 % N/A
Employees (full-time and part-time; excludes contractors & temporary personnel) 541,900 566,000 563,100 575,700 613,300 647,500 14 %
Employees (full-time and part-time; excludes contractors & temporary personnel) -- Y/Y growth 77 % 66 % 60 % 51 % 13 % 14 % N/A



(1) Includes product sales and digital media content where we record revenue gross. We leverage our retail infrastructure to offer a wide selection of consumable and durable goods that includes media products available in both a physical and digital format, such as books, music, videos, games, and software. These product sales include digital products sold on a transactional basis. Digital product subscriptions that provide unlimited viewing or usage rights are included in Subscription services.
(2) Includes product sales where our customers physically select items in a store.
(3) Includes commissions and any related fulfillment and shipping fees, and other third-party seller services.
(4) Includes annual and monthly fees associated with Amazon Prime memberships, as well as audiobook, digital video, e-book, digital music, and other non-AWS subscription services.
(5) Primarily includes sales of advertising services, as well as sales related to our other service offerings.
(6) Excludes the impact of Whole Foods Market.



Amazon. com, Inc.

Certain Definitions




    References to customers mean customer accounts, which are unique e-mail addresses, established either when a customer places an order or when a customer orders from other sellers on our websites. Customer accounts exclude certain customers, including customers associated with certain of our acquisitions, Amazon Payments customers, AWS customers, and the customers of select companies with whom we have a technology alliance or marketing and promotional relationship. Customers are considered active when they have placed an order during the preceding twelve-month period.




    References to sellers means seller accounts, which are established when a seller receives an order from a customer account. Sellers are considered active when they have received an order from a customer during the preceding twelve-month period.




    References to AWS customers mean unique AWS customer accounts, which are unique customer account IDs that are eligible to use AWS services. This includes AWS accounts in the AWS free tier. Multiple users accessing AWS services via one account ID are counted as a single account. Customers are considered active when they have had AWS usage activity during the preceding one-month period.




    References to units mean physical and digital units sold (net of returns and cancellations) by us and sellers at Amazon domains worldw >Amazon - owned items sold through non - Amazon domains. Units sold are pa >Amazon gift cards.



New Linux Releases: “Beautiful” feren OS 2017.10 And “Anonymous” Tails 3.2





Feren OS 2017.10



Feren OS, a Linux Mint-based distro, is one of the most beautiful options around for a distro hopper. feren OS ships with Cinnamon desktop environment, WPS productivity suite, and Vivaldi web browser. The developers of this operating system have just launched the new snapshot for 32-bit and 64-bit devices.



Compared to the last release, which took place in August, feren OS 2017.10 comes with new desktop background wallpapers, modified Cinnamon’s System Settings, one-paged Themes, Maximum for tablet mode, and other minor improvements.



In the future releases, feren OS developers are planning to change the layout of icon set’s structure and make other changes as well.





Find more details about feren OS 2017.10 here.



Also Read: 8 Most Secure Linux Distros For Complete Privacy & Anonymity


Following its usual release schedule, Tails 3.2 operating system for complete anonymity is out. As usual, this release fixes many security issues, so the users are advised to update their machines soon.



Talking about the changes, Tails 3.2 Linux distro brings the support for PPPoE and dial-up internet connections. BookletImposer has been installed to help you convert PDF documents into booklets. GNOME Screen Keyboard has now replaced Florence virtual keyboard.



Tails 3.2 is now powered by Linux kernel 4.12.2, which ensures better hardware support. Thunderbird has also been upgraded to 52.3.



Find more details and download links of Tails 3.2 here.



It’s also worth mentioning that Ubuntu 17.10 Artful Aardvark also witnessed its final beta release a couple of days ago. As this Ubuntu release is making a shift from Unity to GNOME desktop, feel free to know the details and try it out.



Did you find these latest Linux distro releases interesting? Don’t forget to share your views and experiences with us.



Amazon and AWS paths converge am >



As Amazon's retail side turns toward consumer-oriented AI devices, its AWS subsidiary is linked more directly to the parent company's business objectives -- a win for enterprises.





Amazon and AWS have generally maintained separate profiles and agendas within the company. But a clear separation of Amazon's retail and businesses is blurring, as the business continues to thrive and the parent company increasingly aligns to AWS' tech-oriented direction.



In 2015, Amazon broke out AWS' numbers separately from the rest of the business, and the success of its public cloud arm is clear: Sales are now $3.7 billion per quarter, and it contributes nearly all of the company's $1 billion operating income.



But the distinction between Amazon and AWS, which itself blurs the lines between platform, software and infrastructure as a service, is fading. Some newer AWS capabilities connect back to the host retail company, as Amazon experiments with different technologies to target new consumer markets, such as smart devices and media, and improve its retail business.



"About a year ago, I would've felt really comfortable saying there is the retail business, and there is AWS," said Meaghan McGrath, analyst at Technology Business Research Inc., based in Hampton, N. H. "While they share some of the same infrastructure -- that is how AWS was born -- there were still some very clear lines [of differentiation]."



As Amazon endeavors to become more profitable across different markets, and as its cash-cow AWS becomes more robust and appeals to more use cases, the Amazon and AWS trajectories could align, and more overlaps are inevitable, she said.



Amazon's blurring lines serve as something of a polar opposite to one of its fiercest cloud rivals, Google Cloud Platform, which has struggled to differentiate its cloud business from other holdings, McGrath said.



"Google is sort of the perfect mirror image as a company that has had a much harder time distinctly decoupling its enterprise cloud services with its other tangential businesses," she said. "[Google has] been moving in that direction, but I don't think they're ever going to make the clean break because of what we're seeing with Amazon now."



The AWS IoT Button has the same design of the Amazon Dash Button, so developers can code unique commands to interact with smart objects. Amazon Lumberyard is a platform for video game developers, including those working on games for Amazon Game Studios.



Recent additions to Amazon business productivity tools also shorten the divide. Amazon Chime runs on AWS software, but carries little of its branding as a video conferencing communications service. Amazon Connect opens up call-center capabilities that integrate with AWS tools.



And as Amazon ventures further into online streaming media, recent AWS acquisitions seem applicable across both AWS cloud and its media wings. Elemental Technologies -- rolled out as AWS Elemental -- is a software-defined service for media and entertainment customers' content and delivery workflows; Thinkbox Software is a render management software provider. Both could benefit Amazon Studios, the company's movie and TV business, as well as expand AWS capabilities.



Alexa, the voice recognition software behind the Amazon Echo smart home, has been opened up to developers as part of a suite of artificial intelligence (AI) services. And the new Amazon Echo Look hands-free camera and style assistant uses AWS' machine learning capabilities to provide wardrobe feedback to consumers. The ways in which developers use those AI tools could influence how Amazon adapts the Echo in the future.



Amazon has also increasingly turned to AWS' computing capabilities in its retail strategy.



"They continue to advance their AI technology for intelligently deciding how to ship goods," said Mike Russell, CTO of Curiosity, an educational media content provider based in Chicago, and a former software development manager at Amazon. com. "Their back-end processing is probably the most advanced part of what they do -- their fulfillment services. That incredibly advanced AI they built determines the best way to get you products."



Russell's team at Amazon. com was one of the first to use Elastic Compute Cloud (EC2) internally for production applications. And Amazon executives pushed the pace of innovation to regularly develop features for internal use, in addition to those offered to customers. "That was the first time I got to see how Amazon's technical initiatives were starting to merge with its business needs," he said.



A few years ago, Amazon-related technologies like Fire and Echo didn't quite overlap into areas for AWS customers. Today, however, more enterprises accept Amazon's technology push, which includes drones and other smart devices, said David Linthicum, senior vice president at Boston-based Cloud Technology Partners and a TechTarget contributor.



Within AWS, there's a danger of too much focus on consumer products and not what enterprises really want.



"They could. dilute their brand in terms of being pure-play IT, if they buy or build too many things that are off core strategy," Linthicum said. "However, I don't see them doing that."



Curiosity turns to both Amazon and AWS



As a side project, Curiosity built an Alexa skill to provide spoken-word content through the Amazon Echo. Once an end user enables the skill and interacts with the device, Alexa calls an API hosted in AWS, with the user's speech transcribed to text. AWS Lambda functions direct the request to the appropriate content and return it to the end user. To build the Alexa skill, Curiosity CTO Mike Russell's team familiarized itself with Lambda, one of several AWS pathways for an enterprise to connect with users through Alexa.



"That was really exciting to build an app based on speech recognition that interacts with a fairly sophisticated back end," Russell said. But Curiosity's primary audience comes from its mobile application, so Alexa development is on the back burner for the company's six-person engineering staff.



Russell said he sees more potential for the Alexa service itself, such as more direct marketing for retail products within Alexa skills. As an example, he mentioned how a Curiosity topic -- such as chemistry -- could feature a brief interruption from an Amazon retailer selling a children's chemistry set.



Russell's team at Curiosity uses about a dozen services from AWS' portfolio, including EC2 instances in an Amazon Virtual Private Cloud, Simple Storage Service for large file assets, Amazon CloudFront as a content delivery network and Amazon Simple Queue Service.



"A lot of what we built, we deploy and host ourselves on AWS," Russell said. "We try to build in a layer between us and AWS, so maybe one day we could host our applications in a different way. That said, I have no intention of leaving AWS anytime soon."



And Russell, too, envisions Amazon integrating more deeply with AWS, which serves to benefit enterprises looking for more content platforms.



"I can certainly picture a world where some of their consumer services, especially around shopping, are going to be integrated with their computing services," he said. "It only makes sense that the AWS part of the business is merging with the consumer side."



David Carty is the site editor for SearchAWS. Contact him at Dcarty@techtarget. com.



AWS unveils new tools at San Francisco summit



Perfect Selling Named to USA TODAY Best Seller List



Richardson’s Perfect Selling Book Reaches USA Today Best Seller List



Philadelphia, PA — July 22, 2008 – Richardson, a leading sales training and consulting firm, today announced that Perfect Selling, written by Founder Linda Richardson, has reached the Best Seller List for USA Today.



In Perfect Selling, Linda Richardson defines the 5-step process to the “perfect” sales call to enable salespeople to achieve their call objectives. Perfect Selling is a fast read, with a 5-day, twenty minutes a day plan. It gives salespeople a competitive edge and packs three decades of sales training experience into one compact source. This small sales call “bible” takes readers through the full sales call so connecting and closing are second nature.



“We are very excited to see the book on the USA Today Best Seller List. Perfect Selling is an ambitious title, but it suits the many salespeople out there who strive every day to be the very best,” says Linda Richardson, Founder of Richardson. “The book maps out a practical, quick 5-step plan for transforming the sales call into closed sales.”



“It is an honor and privilege to be associated with a USA Today Best Selling Author,” says David DiStefano, CEO of Richardson. “After 30 years of dedication to improving sales force effectiveness for many of the world’s most prestigious companies, Linda’s newest work, Perfect Selling, brings together all of those years of experience in a powerful and practical approach to closing more sales.”



About Linda Richardson



Linda Richardson is the Founder and Executive Chairwoman of Richardson, a global sales training company. As a recognized leader in the industry, she has won the coveted Stevie Award for Lifetime Achievement in Sales Excellence and she was identified by Training Industry, Inc. as one of the “Top 20 Most Influential Training Professionals.”



Ms. Richardson is credited with the movement to Consultative Selling and is the author of ten books on selling and sales management, including Sales Coaching — Making the Great Leap from Sales Manager to Sales Coach and Stop Telling, Start Selling. She teaches sales and management at the Wharton Graduate School of the University of Pennsylvania and the Wharton Executive Development Center. Linda is a frequent speaker at industry and client conferences, has been published extensively in industry and training journals, and has been featured in numerous publications, including The Wall Street Journal, Forbes, Nation’s Business, Selling Power, Success, and The Conference Board Magazine.



About Richardson



Richardson is a leading, global sales training company that is dedicated to accelerating the productivity of sales professionals by ensuring they have the skills, strategies, and processes to achieve their objectives and implement their organization’s strategy. Utilizing a comprehensive curriculum, coaching, consulting, diagnostic testing tools, and a proprietary customization process, Richardson helps develop the critical skills sales organizations need to win. Richardson’s curriculum includes sales, sales management, strategy, negotiations, and service training delivered through seminars, one-on-one and team coaching, interactive eLearning, and podcasts.



Perfect Selling: Open the Door, Close the Deal by Linda Richardson; McGraw Hill; July 2008; Hardcover: $19.95; 174 pages; ISBN-13: 978-007154989-9; ISBN-10: 0-071549897

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