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How to Use Amazon Prime



Updated: June 13, 2019



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Using Amazon Prime is easy, and membership allows you to access plenty of excellent benefits. First, sign up for Prime by activating a 30-day free trial or purchasing a membership plan. Have eligible products shipped within two days for free, and stream or download TV and movies from Prime Video. In addition to these popular benefits, you can explore a variety of lesser known features, such as Prime Pantry, Prime Music, and unlimited photo storage.



Important Update: Amazon Local has Stopped Selling Daily Deals



Effective December 18, 2015, Amazon Local stopped selling daily deals at local. amazon. com and on the Amazon Local app. Deals you have already purchased are not affected by this change.



What this means:

    The promotional and paid value of any new or unused vouchers remain valid as specified on the vouchers. You will still be able to redeem valid vouchers even after December 18, 2015.



You can continue to access your used and unused vouchers by visiting local. amazon. com/purchases.



Please see below the answers to Frequently Asked Questions:



What happened? Is there a different Amazon deals service?

    Effective December 18, 2015, we have stopped selling Amazon Local daily deals. Merchants will no longer be able to sell deals and customers will no longer be able to buy deals at www. local. amazon. com and on the Amazon Local app. We are only going to stop selling daily deals for local merchants at local. amazon. com and on the Amazon Local app. Amazon’s Deal of the Day, Gold Box Deals, and Kindle Daily Deals are not affected by this announcement.



Can I still use my voucher?

    Deals you have already purchased will not be affected by this change. The promotional and paid value of any new or unused vouchers remain valid as specified on the vouchers. You will still be able to redeem valid vouchers even after December 18, 2015.



Can I just get a refund?

    We encourage you to use your voucher as intended whenever possible, but please let us know if you encounter any issues. To review our complete refund policy, please see the Refund Policy section of this page.



What if the merchant won't honor my voucher?

    If you encounter any issues redeeming your voucher, please contact us about your experience so we can take the appropriate action.



Will my Amazon Local account page go away? Can I still access my vouchers?

    You can access your used and unused vouchers by visiting local. amazon. com/purchases.



Is Amazon getting out of local commerce?

    Amazon still helps connect customers to local businesses through a variety of offerings - including Amazon Home Services and Prime Now Restaurants.



What if I have a problem with my voucher after December 18, 2015? Who will help me?

    If you have any questions or need any assistance, you may continue to email us or request a call back in the Contact us section.



What will happen to my account credit?

    As of December 18, 2015, we have stopped selling Amazon Local Daily Deals, and unused promotional credits are no longer valid.



Where is my daily email?

    As of October 30, 2015, we have stopped sending you daily deal emails.



Deals & Vouchers



About Vouchers



When you bought a deal on the website, we sent you a voucher redeemable for the goods or services listed. You can check the What You Need to Know section of individual deals for redemption instructions, merchant and ticket provider contact information, purchase limits, expiration dates, and more.



Most vouchers require that you use the entire value in a single visit, but some businesses allow partial uses of vouchers. There are often different expiration terms for the paid and promotional values of a deal. The paid value, or dollar amount you paid, usually expires after the promotional value. The promotional value is the amount listed next to Savings on the deal. If the promotional value has expired but the paid value hasn't, the merchant must still honor use of the paid value. You may need to pay the difference between the paid value and the full price, though.



In all states, the paid value will remain valid for up to five years. Due to state requirements that prohibit expiration periods, the paid value won't expire in California, Connecticut, Florida, Maine, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, North Dakota, Oregon, Rhode Island, and Washington.



Note: If you've redeemed a coupon on Amazon Local instead of a voucher, the entire offer will expire at the time listed when you redeemed the coupon.



If you have any questions about your voucher, please contact the merchant. If you have any questions about seating or the pick-up name on your ticket for an event deal, you can contact the ticket provider.



Refund Policy



About Our Refund Policy



Most unused vouchers are eligible for a refund within 30 days of purchase. If a business closes permanently, we will always refund any unused vouchers. Your refund request will be processed to the original payment method instantly. However, it may take 2-3 business days for it to display on your credit card statement.



Refunds are subject to the business's policy, which can be found in the "What You Need to Know" section of every travel offer. If you have met the conditions and would like a refund, fill out either the phone or email contact information in the "Contact us" section on this page.



Gifts & Gifting



Redeem a Gift Voucher



If you received an Amazon Local voucher as a gift, you can add it to Your Account by signing in or setting up an account.



To add your voucher to Your Account:



Click Get your gift now in the Amazon Local e-mail you received. Follow the on-screen instructions. View your gift in Your Orders.



Once you've added your voucher to Your Account, you can check the redemption instructions, scheduling requirements, available locations, and expiration dates.



Note: We won't disclose if or when you've used a gift with the gift giver; they'll only know if the gift has been claimed. If you want to return a gift for a refund, you'll need to contact the gift giver.



Manage Amazon Local on Mobile



You can use the Amazon Local app to redeem your vouchers.



    Redeem Your Vouchers: Go to Your Vouchers and click on your deal to open your voucher code. Show the voucher code to the business so they can scan it.


Note:

    Some businesses require a printed copy of your voucher. If this is the case, it will be stated on your voucher so you will know in advance. If you're unable to redeem your voucher and can't resolve the issue with a manager at the business, please Contact Us.



Passcode Lock: Set up a 4-digit code to add an extra layer of protection by doing the following:

Go to Settings. Click on Passcode Lock. Click Turn on Passcode Lock. Enter a 4-digit passcode. Re-enter your passcode to confirm.



Amazon. com. au Privacy Notice



Last updated: 5 December, 2017. To see what has changed, click here.



Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice applies to information collected by Amazon Commercial Services Pty Limited or its affiliates ("Amazon") in connection with amazon. com. au and other sites and services operated by Amazon as we disclose to you.



What Personal Information About Customers Does Amazon Gather?



The information we learn from customers helps us personalize and continually improve your Amazon experience. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services, for marketing communications, to update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and to recommend merchandise and services that might be of interest to you. We also use this information to improve our services, store, websites and applications (together "sites"), prevent or detect fraud or abuses of our sites and enable third parties to carry out technical, logistical or other functions on our behalf.



Here are the types of information we gather.



Information You Give Us: We receive and store any information you enter on our sites or give us in any other way. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your browser accesses sites or advertisements and other content served by or on behalf of Amazon on other websites. Click here to see examples of the information we receive. Mobile: When you download or use apps from Amazon Appstore, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services. For more information about how to do this, click here. E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mails from Amazon if your device supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. Information from Other Sources: We might receive information about you from other sources and add it to our account information. Click here to see examples of the information we receive.



What About Cookies?



Does Amazon Share the Information It Receives?



Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Amazon. com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. These Amazon entities may be located in other countries.



Third-Party Businesses We Do Not Control: We work closely with other businesses. In some cases, such as third-party sellers, these businesses operate stores at Amazon. com. au or sell offerings to you at Amazon. com. au. When you place an order from a third-party seller, information related to the order will be provided to the seller, and such information will be subject to the seller's privacy policy. In other cases, we operate stores, provide services, or sell or market product lines jointly with these businesses or make available third party features or services you may choose to use on Amazon. com. au. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party. These third parties may be located in other countries. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. These service providers may be located in other countries. Marketing Communications: Sometimes and with the required consent we send communications to selected groups of Amazon customers on behalf of other businesses. When we do this, we do not give that business your name and address. You can manage the types of communications you receive, and opt out of certain communications, by adjusting your Customer Communication Preferences Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Amazon. com, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. Protection of Amazon and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Amazon, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.



How Secure Is Information About Me?



What About Third-Party Advertisers and Links to Other Websites?



Our sites may include third-party advertising and links to other websites. For more information about third-party advertising at Amazon. com. au, including personalized or interest-based ads, please read our Cookies and Internet Advertising policy.



Which Information Can I Access?



Amazon gives you access to a broad range of information about your account and your interactions with Amazon for the limited purpose of viewing and, in certain cases, updating that information. Click here to see some examples, the list of which will change as our sites evolve.



What Choices Do I Have?



Are Children Allowed to Use Amazon. com. au?



Amazon. com. au does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Amazon. com. au only with the involvement of a parent or guardian.



Complaints, Contact Information and Changes



If you have any concern or complaint about privacy at Amazon. com. au, please contact us with a thorough description, and we will try to resolve the issue for you. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.



Examples of Information Collected



Information You Give Us



You provide us information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order through Amazon. com. au or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us ) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services such as Amazon Prime Video; participate in community features; provide and rate Reviews; and use product availability alerts. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in 1-Click settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; financial information; and driver's license numbers or other information used to verify your identity.



Automatic Information



Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Best Sellers and recommended products; the full Uniform Resource Locator (URL) clickstream to, through, and from our sites, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our customer support. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our sites for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.



Mobile



Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. For information about specific devices, click here. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.



Information from Other Sources



Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services; search term and search result information from some searches conducted through the web search features offered by our affiliate, Alexa Internet; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain services to some customers.



Co-branded and Joint Offerings



We may from time to time offer joint or co-branded products, offerings and services in conjunction with third party businesses.



Information You Can Access



Creating a MySQL DB Instance and Connecting to a Database on a MySQL DB Instance



The easiest way to create a DB instance is to use the AWS Management Console. After you have created the DB instance, you can use standard MySQL utilities such as MySQL Workbench to connect to a database on the DB instance.



Before you can create or connect to a DB instance, you must complete the tasks in Setting Up for Amazon RDS.



Topics



Creating a MySQL DB Instance



The basic building block of Amazon RDS is the DB instance. This environment is where you run your MySQL databases.



A new console interface is available for database creation. Choose either the New Console or the Original Console instructions based on the console that you are using. The New Console instructions are open by default.



You can create a DB instance running MySQL with the AWS Management Console with Easy Create enabled or disabled. With Easy Create enabled, you specify only the DB engine type, DB instance size, and DB instance identifier. Easy Create uses the default setting for other configuration options. With Easy Create not enabled, you specify more configuration options when you create a database, including ones for availability, security, backups, and maintenance.



In this example, you use Easy Create to create a DB instance running the MySQL database engine with a db. t2.micro DB instance class.



For information about creating a MySQL DB instance with Easy Create not enabled, see Creating a DB Instance Running the MySQL Database Engine.



To create a MySQL DB instance with Easy Create enabled



Sign in to the AWS Management Console and open the Amazon RDS console at https://console. aws. amazon. com/rds/.



In the upper-right corner of the Amazon RDS console, choose the AWS Region in which you want to create the DB instance.



In the navigation pane, choose Databases.



Choose Create database and make sure that Easy Create is chosen.





In Configuration, choose MySQL.



For DB instance size, choose Free tier.



For DB instance identifier, enter a name for the DB instance, or leave the default name.



For Master username, enter a name for the master user, or leave the default name.



The Create database page should look similar to the following image.





To use an automatically generated master password for the DB instance, enable Auto generate a password.



To enter your master password, disable Auto generate a password, and then enter the same password in Master password and Confirm password.



(Optional) Open View default settings for Easy create.





You can examine the default settings used when Easy Create is enabled. If you want to change one or more settings during database creation, choose Standard Create to set them. The Editable after database creation column shows which options you can change after database creation. To change a setting with No in that column, use Standard Create. For settings with Yes in that column, you can either use Standard Create or modify the DB instance after it is created to change the setting.



Choose Create database.



If you chose to use an automatically generated password, the View credential details button appears on the Databases page.



To view the master username and password for the DB instance, choose View credential details.





You can use the username and password that appears to connect to the DB instance as the master user.



You won't be able to view master user password again. If you don't record it, you might have to change it. If you need to change the master user password after the DB instance is available, you can modify the DB instance to do so. For more information about modifying a DB instance, see Modifying a DB Instance Running the MySQL Database Engine.



In the Databases list, choose the name of the new MySQL DB instance.



On the RDS console, the details for new DB instance appear. The DB instance has a status of Creating until the DB instance is ready to use. When the state changes to Available, you can connect to the DB instance. Depending on the DB instance class and the amount of storage, it can take up to 20 minutes before the new instance is available.





In this example, you create a DB instance running the MySQL database engine called mysql-instance1, with a db. m1.small DB instance class, 20 GiB of storage, and automated backups enabled with a retention period of one day.



To create a MySQL DB instance



Sign in to the AWS Management Console and open the Amazon RDS console at https://console. aws. amazon. com/rds/.



In the top right corner of the Amazon RDS console, choose the AWS Region in which you want to create the DB instance.



In the navigation pane, choose Databases.



If the navigation pane is closed, choose the menu icon at the top left to open it.



Choose Create database. The Select engine page opens.





Choose MySQL, and then choose Next.



The Choose use case page asks if you are planning to use the DB instance you are creating for production. Choose Dev/Test and then choose Next.



On the Specify DB Details page, specify your DB instance information. The following table shows settings for an example DB instance. When the settings are as you want them, choose Next.



For This Parameter Do This

Choose the default, general-public-license , to use the general license agreement for MySQL. MySQL has only one license model.



DB engine version



Choose the default version of MySQL. Amazon RDS supports multiple versions of MySQL in some AWS Regions.



DB instance class



Choose Yes to have a standby replica of your DB instance created in another Availability Zone for failover support. We recommend Multi-AZ for production workloads to maintain high availability. For development and testing, you can choose No .



Choose the storage type General Purpose (SSD) . For more information about storage, see Amazon RDS DB Instance Storage.



Enter 20 to allocate 20 GiB of storage for your database. In some cases, allocating a higher amount of storage for your DB instance than the size of your database can improve I/O performance. For more information about storage allocation, see Amazon RDS Features.



DB instance identifier



Enter a name for the DB instance that is unique for your account in the AWS Region you chose. You can add some intelligence to the name, such as including the AWS Region and DB engine you chose, for example mysql-instance1 .



Enter a name using alphanumeric characters to use as the master user name to log on to your DB instance. This is the user name you use to log on to your database on the DB instance for the first time.



Master password and Confirm password



Enter a password that contains from 8 to 41 printable ASCII characters (excluding /,", and @) for your master user password. This is the password to use when you use the user name to log on to your database. Then type the password again in the Confirm Password box.





On the Configure advanced settings page, provide additional information that RDS needs to launch the MySQL DB instance. The table shows settings for an example DB instance. Specify your DB instance information, then choose Create database.



Storage type
For This Parameter Do This

Virtual Private Cloud (VPC)



Choose Create new VPC.



Choose Create new DB subnet group.



Choose No Preference.



VPC security groups



Choose Create new VPC security group.



Enter a name for your default database that is 1 to 64 alpha-numeric characters. If you don't provide a name, Amazon RDS doesn't automatically create a database on the DB instance you are creating.



To create additional databases, connect to the DB instance and use the SQL command CREATE DATABASE. For more information about connecting to the DB instance, see Connecting to a DB Instance Running the MySQL Database Engine.



Leave the default value of 3306 unless you have a specific port you want to access the database through. MySQL installations default to port 3306.



DB parameter group



Leave the default value unless you created your own DB parameter group. For more information about parameter groups, see Working with DB Parameter Groups.



Choose the default value because this option group is used with the MySQL version you chose on the previous page.



Copy tags To snapshots



Choose this option to have any DB instance tags copied to a DB snapshot when you create a snapshot. For more information, see Tagging Amazon RDS Resources.



IAM DB authentication



Choose Enable encryption to enable encryption at rest for this DB instance. For more information, see Encrypting Amazon RDS Resources.



Backup retention period



Set the number of days you want automatic backups of your database to be retained. For testing purposes, you can set this value to 1 .



Unless you have a specific time that you want to have your database backup, use the default of No Preference .



Unless you want to enable gathering metrics in real time for the operating system that your DB instance runs on, use the default of Disable enhanced monitoring.



Select General log. For more information, see MySQL Database Log Files.



Auto minor version upgrade



Choose Enable auto minor version upgrade to enable your DB instance to receive preferred minor DB engine version upgrades automatically when they become available.



Choose No preference.



Choose Create database.



Choose View DB instance details.



On the RDS console, the details for new DB instance appear. The DB instance has a status of Creating until the DB instance is ready to use. When the state changes to Available, you can connect to the DB instance. Depending on the DB instance class and the amount of storage, it can take up to 20 minutes before the new instance is available.





Connecting to a Database on a DB Instance Running the MySQL Database Engine



Once Amazon RDS provisions your DB instance, you can use any standard SQL client application to connect to a database on the DB instance. In this example, you connect to a database on a MySQL DB instance using MySQL monitor commands. One GUI-based application you can use to connect is MySQL Workbench; for more information, go to the Download MySQL Workbench page. For more information on using MySQL, go to the MySQL documentation. For information about installing MySQL (including the MySQL client), see Installing and Upgrading MySQL.



To connect to a database on a DB instance using MySQL monitor



Find the endpoint (DNS name) and port number for your DB Instance.



Open the RDS console and then choose Databases to display a list of your DB instances.



Choose the MySQL DB instance name to display its details.



On the Connectivity & security tab, copy the endpoint. Also, note the port number. You need both the endpoint and the port number to connect to the DB instance.





Download a SQL client that you can use to connect to the DB instance.



You can connect to an Amazon RDS MySQL DB instance by using tools like the MySQL command line utility. For more information on using the MySQL client, go to mysql - The MySQL Command Line Tool in the MySQL documentation. One GUI-based application you can use to connect is MySQL Workbench. For more information, go to the Download MySQL Workbench page.



Connect to the a database on a MySQL DB instance. For example, enter the following command at a command prompt on a client computer to connect to a database on a MySQL DB instance using the MySQL client. Substitute the DNS name for your DB instance for, the master user name you used for, and provide the master password you used when prompted for a password.



After you enter the password for the user, you should see output similar to the following.



If you can't connect to your MySQL DB instance, two common causes of connection failures to a new DB instance are:



The DB instance was created using a security group that does not authorize connections from the device or Amazon EC2 instance where the MySQL application or utility is running. If the DB instance was created in a VPC, it must have a VPC security group that authorizes the connections. If the DB instance was created outside of a VPC, it must have a DB security group that authorizes the connections. For more information, see Amazon Virtual Private Cloud VPCs and Amazon RDS.



The DB instance was created using the default port of 3306, and your company has firewall rules blocking connections to that port from devices in your company network. To fix this failure, recreate the instance with a different port.



For more information about connecting to a MySQL DB instance, see Connecting to a DB Instance Running the MySQL Database Engine.



Deleting a DB Instance



After you have connected to the sample DB instance that you created, you should delete the DB instance so you are no longer charged for it.



To delete a DB instance with no final DB snapshot



Sign in to the AWS Management Console and open the Amazon RDS console at https://console. aws. amazon. com/rds/.



In the navigation pane, choose Databases.



Choose the DB instance that you want to delete.



For Actions, choose Delete.



For Create final snapshot?, choose No, and select the acknowledgment.

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