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Amazon. com Help Seller Shipping Times

октября 10, 2019

Amazon. com Help: Seller Shipping Times



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Use Buy Shipping services



With Amazon's Buy Shipping, you can buy shipping labels individually or in bulk, ship and confirm your orders, and track your shipments.



For instructions on purchasing shipping through Buy Shipping, see Buy shipping through Seller Central, Buy shipping in bulk, and Merchant Fulfillment API.



Buy Shipping benefits and features:

Table 1. Benefits:
Offer shipping solutions that can meet the customer delivery promise Buy Shipping automatically suggests shipping services based on services that can meet the delivery promise to the customer, your carrier preference, and lowest available cost.
Help safeguard your performance metrics Negative Customer Feedback: If you ship on time with tracking via Buy Shipping, and the buyer leaves seller feedback solely related to delayed or undelivered packages, you can request to have the feedback reviewed. If approved, the impact of the feedback is removed from your Order Defect Rate, and the buyer’s comment will display with a strike-through and the statement: The fulfillment issues associated with this order were not due to the seller. To learn more, see Can Amazon remove feedback I received?



The customer feedback policy ensures sellers are only responsible for shipping their products on time and are not penalized for delays out of their control.



Prepare for Seller Fulfilled Prime You must use Buy Shipping for at least 98% of Seller Fulfilled Prime products. For more info, see Seller Fulfilled Prime. Using Buy Shipping for all of your orders can help you transition to Seller Fulfilled Prime faster. For more information, see Seller Fulfilled Prime.


Table 2. Features:
Save time when buying shipping Bulk Shipping: Buy labels in bulk up to 100 orders at once.



Amazon Print Connect: Use Amazon Print Connect to purchase shipping and send labels directly to your preferred thermal or laser printer with just one click. Go to Amazon Print Connect to learn more.



Shipping Preferences: Set predefined shipping preferences such as prioritizing carrier shipping methods, creating custom packaging types, and selecting confirmation options. To know more about shipping preferences, see Buy Shipping preferences.



Start selling online



Frequently Asked Questions





Amazon has built a base of millions of satisfied customers by being responsive to their concerns and acting quickly to resolve problems. We extend this valuable customer trust to sellers through the A-to-z Guarantee program.



The A-to-z Guarantee Program is for situations where a customer never received a product or received a product that is materially different from what was ordered or expected. We ask customers to first contact the seller when they have a problem. If the seller fails to resolve the problem, the customer can file an A-to-z claim. When Amazon receives the claim, we send the seller an automated email detailing the claim and requesting basic information from the seller about the order and the fulfillment process. Amazon will then determine how the claim will be settled, which may include reimbursement of the order to the customer, at the seller's expense.



You can register today for the selling account of your choice, without the need to contact a sales person by clicking on the Sell as a Professional or Sell as Individual buttons on this page.



Before you begin the self-service registration process, be sure to have the following information available.



• Your business name, address, and contact information

• An internationally-chargeable credit card with valid billing address

• A phone number where you can be reached during this registration process

• Your tax identity information



If you want to close your account permanently, Seller Support can assist you. Keep in mind that you can use our Listings Status feature to suspend your listings, or you can remove your listings entirely but hold on to your account for future use.



Before you close your account permanently, please cancel and remove your listings and resolve all transactions. Find out more about how to close your account ›



We have videos, webinars, web pages, and more to help you find what you need.



When you sign up as a Professional Seller, you will have access to sell on our US, Canadian, and Mexican marketplaces through a North America Unified Account. This will enable you more easily to share product listing information and manage your inventory consistently across all three marketplaces. For all per-item transaction fees, sellers will pay the fees applicable to the marketplace in which the item was sold. If you're a Professional Seller, you will only be charged one monthly subscription fee for selling in North America.



If you already sell on Amazon in the US, Canada, or Mexico, you can use your existing bank account to receive disbursements in your local currency with the Amazon Currency Converter for Sellers (ACCS). If you are a new seller registering to sell in the US, Canada, or Mexico, you can be paid directly in your local bank account in the local currency, provided you have a bank account in a country supported by Amazon.



Amazon offers two selling plans. The Professional selling plan is available for a $39.99 monthly subscription fee plus per-item selling fees, which vary by category.



If you plan to sell fewer than 40 items a month, the Individual plan may be best for you. There is no monthly subscription fee. Instead, Individuals pay $0.99 per item sold plus other selling fees, which vary by category.



Learn more about Selling on Amazon pricing ›

Additional fees apply when you use Fulfillment by Amazon to pick, pack, ship, and provide customer service for your products. Learn more about FBA pricing ›



Amazon Seller Central Software



Amazon Seller Central Tools



Veeqo for Amazon is an all-in-one orders, inventory, shipping and reporting app for your Amazon marketplaces.




    Sync all your orders from across your stores every 10 minutes. Mark orders as shipped in Amazon from Veeqo and send e-mail confirmations to keep your customers up to date. Keep your Amazon inventory up to date with your eBay, Shopify, Magento and WooCommerce stores. Print invoices, packaging slips, shipping labels and picking lists with a single click. List your products on Amazon straight from any of your stores. Create, edit and list products in one place and reach more customers.



Ship Amazon orders using multiple couriers



Integrate your Amazon Seller Central marketplaces with Veeqo and ship using multiple courier options including Royal Mail, DHL, DPD and UPS - all in one shipping tool.

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