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Amazon. com Help Protect Your System

Amazon. com Help: Protect Your System



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3 Easy Ways to Protect Your Reputation on Amazon







If you buy something in person, you have the chance to get a read on the merchant’s body language and handle the product to check its durability and quality — two factors that affect your decision to buy or not. But in the online world, shoppers don’t have those luxuries and FeedbackExpress knows that your reputation is everything when it comes to making that sale.



Why Your Reputation Matters So Much



We briefly talked about why you should focus so hard on your reputation, but seasoned sellers also know the following: the vast majority of buyers don’t leave feedback, which means you lose out on being able to spread the word to other buyers. And when it comes to shoppers who are on the fence between you and another similarly-priced merchant, that review becomes extra important.



If you think that your time could be better spent in areas other than those one or two swing sales, think again. Each time you pass up a potential sale, you’re directly reducing your chances of winning a Buy Box — and thereby making future sales even easier and faster. And the more exponential you can grow your sales, the bigger and healthier you can grow your business.



So, in a nutshell, reputation matters.



#1. Learn the Rules to Maximise the System’s Use for You



Ever heard of the saying ‘you have to learn the rules to learn how to break them’? Well, the same sort of concept applies here, except you won’t be breaking Amazon’s rules. You’ll just be understanding how to milk each one for all its worth for your own unique needs.



One of the most common mistakes newbies make when wanting to toe Amazon’s line is going overboard in their caution. It’s good to run a business with honesty and integrity and not risk breaking any of the rules, but poor sellers often think something they can’t do is actively ask shoppers for feedback. In fact, Amazon not only allows this but encourages it, underscoring just how important they feel an excellent feedback rating is to becoming a good seller.



So go ahead and drop an email asking for that review (or send one to try and resolve an issue so the feedback can go from negative to positive), but leave it at that. Never offer bribes or incentives for buyers to either leave good feedback or remove bad reviews, as that most definitely goes against Amazon’s rules.



As of 3 October 2016, Amazon no longer allows incentivised reviews for free or discounted products.



#2. Find Your Voice and Set Yourself Apart



You know how the world’s greatest writers — Hemingway, Austen, Plath, Lawrence, Tolstoy — all have styles of writing that are as easily distinguishable as fingerprints? Take the same approach with your reputation. Think hard about what it is that sets you apart from other sellers and put it into written form. If you’re stuck, ask family and friends for an objective opinion. Then, take those qualities and translate them into a general template you’ll use for emails, and balance it with assertiveness, aggressiveness, politeness and professionalism.



After that, schedule in your emails so they go out regularly. There’s no set number as to when you should send them out, but we like something along the lines of once or twice a week — it’s a manageable timescale that keeps your message fresh in buyers’ minds while giving them time to act on your request.



Of course, one exception to this is for fresh orders. Once the buyer has received an item — and if they haven’t automatically left a review — give them about a day before going on Seller Central and choosing the contact buyer option. Select the ‘Feedback Request’ option, keep your email short and sweet, and then reach out again a week later (after the original purchase receipt date) if they still haven’t left feedback.



#3. Don’t Settle for Negative Feedback



Remember how we talked about not letting negative reviews sit on your seller profile? This is where you should act with extra urgency. Think back to every lousy shopping experience you’ve had versus the good ones. Which times were you quicker to share your experience with others? That’s right, the bad ones, and the same goes with your buyers.



Again, remember to learn Amazon’s rules inside out so you can see if the feedback has grounds for removal, or if it’s an instance where you need to try and resolve it on your own. You only have 60 days to get the buyer to change/remove their bad feedback, so act quickly!



How Amazon receives and stores your inventory



When you ship your inventory to Amazon for fulfillment, you can be assured that it will be stored in a secure environment.



When you send your shipments to our fulfillment centers, it is important to follow our preparation, packaging and labeling requirements so your shipments will be received quickly and accurately.



How Amazon stores your inventory



We store inventory either in bulk or in individual "pickable" locations. Media products are stored on library-type shelving in vertical, spine out positions with loose stacking to avoid "shelf wear." Specialty items like food or high-value goods may be placed in specific secure or climate-controlled areas of the fulfillment center as appropriate. .



If inventory is damaged or misplaced while in Amazon's control (in the fulfillment center, during delivery to or from a customer), we will purchase the inventory from you.



Once your inventory is received at a fulfillment center or receive center, it is available for sale. Reconciliation of shipped inventory may take up to 21 days. You can track the status of your shipment in the Shipping Queue with the status cycling through In Transit, Delivered, Checked-In, Receiving and finally Closed. During the Receiving process, your item barcodes are individually scanned and entered into the tracking system, the dimensions (to the nearest 1/10') and weight (to the nearest 1/10 lb) are captured for storage and fulfillment purposes.



Before you ship your products to Amazon, be sure to review FBA Inventory Requirements and FBA Product Restrictions.



Watch this video to see how Amazon receives your inventory



Amazon Simple Queue Service



Полностью управляемые очереди сообщений для микросервисов, распределенных систем и бессерверных приложений



Amazon Simple Queue Service (SQS) – это полностью управляемый сервис очередей сообщений, с помощью которого можно изолировать и масштабировать микросервисы, распределенные системы и бессерверные приложения. SQS позволяет забыть о сложностях и лишних расходах, связанных с управлением промежуточным ПО, и дает разработчикам возможность сосредоточиться на важной работе. С помощью SQS можно отправлять, хранить и получать сообщения компонентов ПО в любом масштабе без потери сообщений и необходимости обеспечивать доступность других сервисов. Начните работу с SQS за считаные минуты с помощью Консоли AWS, интерфейса командной строки или подходящего SDK, а также трех простых команд.



SQS предлагает два типа очередей сообщений. Стандартные очереди обеспечивают максимальную пропускную способность, оптимальное упорядочение и доставку сообщений по принципу «хотя бы один раз». Очереди FIFO SQS с ограниченной пропускной способностью гарантируют, что сообщения будут обрабатываться строго однократно и исключительно в порядке отправления.





Преимущества



Отсутствие административных расходов



AWS управляет всеми текущими операциями и базовой инфраструктурой, которые необходимы для организации работы высокодоступного масштабируемого сервиса очередей сообщений. Для работы с SQS не требуется авансовых платежей, приобретения, установки и настройки ПО для управления сообщениями или трудоемкой разработки и поддержки внутренней инфраструктуры. В SQS очереди создаются динамически и масштабируются автоматически, так что вы можете сосредоточиться на быстрой и эффективной разработке и развитии своих приложений.



Надежная доставка сообщений



Amazon SQS можно использовать для передачи любого объема данных на любом уровне пропускной способности без потери сообщений и необходимости обеспечивать доступность других сервисов. SQS позволяет изолировать отдельные компоненты приложений, чтобы их работа и отказы не влияли на другие компоненты. Таким образом повышается общая надежность системы. Для каждого сообщения создается множество резервных копий, которые хранятся в нескольких зонах доступности до востребования.



Безопасность конфиденциальных данных



Amazon SQS можно использовать для обмена конфиденциальными данными между приложениями с использованием шифрования на стороне сервера (SSE) для шифрования текста каждого сообщения. Благодаря интеграции Amazon SQS SSE с AWS Key Management Service (KMS) можно централизованно управлять ключами, защищающими сообщения SQS, а также ключами, защищающими другие ресурсы AWS. AWS KMS регистрирует каждое использование ключа шифрования в AWS CloudTrail, что помогает обеспечить соответствие нормативным требованиям.



Эластичное и экономичное масштабирование



С помощью облака AWS сервис Amazon SQS динамически масштабируется в зависимости от текущих требований системы. SQS эластично масштабируется в зависимости от нагрузки на приложение, так что вы можете не беспокоиться о планировании мощностей и предварительном выделении ресурсов. Количество используемых сообщений в очереди не ограничено. Кроме того, стандартные очереди обеспечивают практически неограниченную пропускную способность. Стоимость рассчитывается по факту использования, что гораздо экономичнее постоянно активной модели с самоуправляемым промежуточным ПО.

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