Amazon. com Help: Key by Amazon In-Car Delivery

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Volvo Cars adds in-car delivery by Amazon Key to its expanding range of connected services

Volvo Cars, the premium car maker, is partnering with Amazon to bring in-car delivery of packages to customers in the United States.

The collaboration represents a considerable scaling-up and maturing of Volvo’s digital consumer services via the Volvo On Call service platform, available via an easy-to-use app on your smartphone. These and other services will change the way Volvo customers interact with their car.

The service is available now across 37 cities and surrounding areas in the United States, with more cities rolling out over time. The service is available to millions of Amazon Prime members and the majority of all Volvo owners in the country.

“Simplifying the customer experience is central to Volvo’s digital vision. Receiving a package securely and reliably in your car, without you having to be there, is something we think many people will appreciate. This mix of car and commerce is starting the next wave of innovation and we intend to be at the forefront,” said Atif Rafiq, chief digital officer at Volvo Cars.

The in-car delivery service is easy and convenient. Customers download the Amazon Key App and link their Amazon account with their Volvo On Call account. Once setup is complete and a delivery location is registered, customers can shop on Amazon. com and select the “In-Car” delivery option at checkout.

The Amazon Key and Volvo On Call apps will notify customers when the delivery is about to happen. On the day of delivery, customers should park within range of their delivery address and a delivery driver will deliver the package during the scheduled time window. Customers will be notified when the delivery is completed and the car is safely locked.

“We’re excited to partner with Volvo Cars to bring Amazon Key in-car delivery to our customers across the U. S. Starting today, Prime members can order tens of millions of items sold on Amazon. com and have them delivered to their car, at no extra cost,” said Peter Larsen, Vice President of Delivery Technology, Amazon. “With Amazon Key In-Car, we’re fuelling another convenient and secure way to get packages to our customers—and we know our customers are going to love it.”

“We have offered in-car delivery in Europe since 2015 through programs in the Nordics and Switzerland, and we believe that receiving packages should be as easy and convenient as ordering them online,” said Anders Tylman-Mikiewicz, vice president of consumer connectivity services at Volvo Cars.

In-car delivery is one of several digital consumer services offered by Volvo via the Volvo On Call platform. Volvo owners can already send calendar-based navigation destinations directly to their car, find nearby fuel stations and even get help finding their car in large car parks or on unfamiliar city streets.

Volvo also offers its digital key technology for car-sharing feature in selected markets, enabled via Volvo On Call. The platform allows Volvo XC40 owners to easily share their car with family and friends without having to hand over a physical key.

Volvo On Call was the first mobile connected car platform when it launched and is currently available in around 50 countries, covering over 90 per cent of Volvo Cars’ global sales.

To check eligibility and to sign up for Amazon Key In-Car, visit www. amazon. com/keyincar.

Volvo Car Group in 2017

For the 2017 financial year, Volvo Car Group recorded an operating profit of 14,061 MSEK (11,014 MSEK in 2016). Revenue over the period amounted to 210,912 MSEK (180,902 MSEK). For the full year 2017, global sales reached a record 571,577 cars, an increase of 7.0 per cent versus 2016. The results underline the comprehensive transformation of Volvo Cars’ finances and operations in recent years, positioning the company for its next growth phase.

About Volvo Car Group

Volvo has been in operation since 1927. Today, Volvo Cars is one of the most well-known and respected car brands in the world with sales of 571,577 cars in 2017 in about 100 countries. Volvo Cars has been under the ownership of the Zhejiang Geely Holding (Geely Holding) of China since 2010. It formed part of the Swedish Volvo Group until 1999, when the company was bought by Ford Motor Company of the US. In 2010, Volvo Cars was acquired by Geely Holding.

In 2017, Volvo Cars employed on average approximately 38,000 (30,400) full-time employees. Volvo Cars head office, product development, marketing and administration functions are mainly located in Gothenburg, Sweden. Volvo Cars head office for China is located in Shanghai. The company’s main car production plants are located in Gothenburg (Sweden), Ghent (Belgium), Chengdu and Daqing (China), while engines are manufactured in Skövde (Sweden) and Zhangjiakou (China) and body components in Olofström (Sweden).

Honda to offer Key by Amazon in-car delivery for eligible HondaLink remote services subscribers

Honda is offering Key by Amazon In-Car Delivery service for subscribers of its HondaLink Remote Services connected-car system. Through the Key by Amazon app, owners of select Honda vehicles with compatible HondaLink Remote Package and Amazon Prime membership can now opt to have their packages delivered to their vehicles.

How Key by Amazon In-Car Delivery Works

Key by Amazon In-Car Delivery is available at no additional cost to owners of select trims of Accord, Accord Hybrid and Insight sedans, Passport and Pilot SUVs, and Odyssey minivan with a HondaLink Remote Package subscription. Customers must also be Prime members and located in one of 50 cities and surrounding areas supported by the Key service.

Members download the Key by Amazon app to their smartphone, log-in with their Amazon. com account information, and then select the year, make, and model of their Honda. The Key by Amazon app requests the user’s HondaLink credentials, which enables Amazon delivery agents limited use of the remote features through HondaLink. Once setup is complete and a delivery location is registered, customers can shop on Amazon. com and select the “In-Car” delivery option at checkout.

On delivery day, customers should park within two blocks of their selected delivery address. Customers will receive a 4-hour delivery window and an “Arriving Now” notification when the delivery driver is headed to their vehicle. Once Amazon determines that the customer’s car is within range of the delivery address, the driver will locate the car using its GPS location. After the vehicle is identified, the driver scans the package and requests for the vehicle to be unlocked. The driver then places the package inside the car and requests for the vehicle to be relocked. Once the in-car delivery is completed, customers receive a notification from the Key by Amazon app letting them know that their car is locked and their package is waiting inside.

In-Car Delivery

In collaboration with Key by Amazon

Shopping on Amazon Prime Day made easier

Whether you’re at home or at work, Volvo and Amazon make it seamless and easy to receive packages safely and on your terms. With the Volvo On Call and Key by Amazon apps, you can now get your Amazon packages delivered straight to your vehicle, during Amazon Prime Day or anytime. As the first European premium car manufacturer to offer in-car delivery in the US, Volvo gives you the opportunity to unlock convenience. Download the Key by Amazon App and get started today.