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Condition guidelines

Assigning the correct condition to each product you list on Amazon is the first step toward providing a great customer experience. It is important to make a careful assessment of your product before specifying its condition.

For information about selecting a condition for your product, see Selecting Conditions.

General condition guidelines

The following guidelines apply to all product categories unless otherwise indicated in the Category-Specific Condition Guidelines:

Just like it sounds. A brand-new item. Original manufacturer's warranty, if any, still applies, with warranty details included in the listing comments. Original packaging is present for most New items but certain items like shoes may be re-boxed.

A pre-owned product that was inspected and tested to work and look like new by an Amazon-qualified supplier (a seller or vendor) or by Amazon. The product has minimal to no signs of wear, no visible cosmetic imperfections when held 12 inches away, and may arrive in a brown or white box with relevant accessories that may be generic. The product comes with a warranty giving you a replacement or refund within 90 days of purchase if the product does not work as expected. A selection of products are eligible for the Amazon Renewed Guarantee. Any exceptions to this condition description will be mentioned on the product detail page.

A product that was inspected and graded by a qualified supplier (a seller, vendor, or by Amazon) in working condition with no structural imperfections that could impact the functionality. The products may be packaged in a generic box and come with relevant accessories as expected for a new product. Any exceptions to this condition description will be mentioned on the product detail page.

Used - Like New or Open Box:

An item in perfect working condition. Original protective wrapping may be missing, but the original packaging is intact and in good condition with minor damage possible. Instructions are included.

Used - Very Good:

A well-cared-for item that has seen limited use and remains in good working condition. The item may show some limited signs of wear with small scratches or cosmetic blemishes. Item may arrive with damaged packaging or be repackaged and could be missing some accessories. Missing accessories are clearly defined for each item.

Used - Good:

The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts or accessories such as screws (in the case of furniture) or an instruction manual.

Used - Acceptable:

The item is fairly worn but continues to function properly. Item may arrive with damaged packaging or be repackaged. Signs of wear can include aesthetic issues such as scratches, dents, and worn corners. The item may have identifying markings on it or show other signs of previous use. Item may be missing some parts or accessories such as screws (in the case of furniture) or a mouse or USB cable (in the case of a laptop).

Unacceptable and prohibited items

Items in any of the following conditions are unacceptable for listing on Amazon:

Item is not clean, including signs of mold, heavy staining, or corrosion. Item is damaged in a way that renders it difficult to use. Item is missing essential accompanying material or parts. This does not necessarily include instructions. Item requires repair or service. Item was not created by the original manufacturer or copyright holder. This includes copies, counterfeits, replicas, and imitations. Item was originally distributed as a promotional copy, promotional bundle, product sample, or advance reading copy. This includes uncorrected proofs of in-print or not-yet-published books. Item has passed the expiration date (includes "best by" and "sell by" dates), has an unacceptable portion of its shelf life remaining, or the expiration date has been tampered with or removed. Item is prohibited for sale on Amazon.

For more information about prohibited products, see Restricted Products.

Only full retail versions of software may be sold on Amazon. See Software & Computer Games for a list of software products that are prohibited for sale on Amazon.

Category-specific condition guidelines

The following category-specific condition guidelines should be used as indicated in addition to or in place of the general condition guidelines.

Acceptable rental condition means:

No water damage (wavy, swollen, discolored, crinkled, stains, or rings) No broken spine or binding Cover is not torn or taped No missing, torn, or loose pages No burns, fire, or smoke damage No strong odor of any kind (including musty odor, cigar or cigarette odor) No excessive writing or highlighting

Musical instrument rentals:

Acceptable rental condition means:

No functional imperfections that could impact instrument's playability Carrying case and accessories are not missing May not be in original packaging

Books – New and Used

In addition to the general condition guidelines, apply the following guidelines to new and used books:

New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached may not be listed as New condition. Used - Like New: Item may have minor cosmetic defects (such as marks, wears, cuts, bends, or crushes) on the cover, spine, pages, or dust cover. Dust cover is intact and pages are clean and not marred by notes. Item may contain remainder marks on outside edges. Item may be missing bundled media. Used - Very Good: Item may have minor cosmetic defects (such as marks, wears, cuts, bends, or crushes) on the cover, spine, pages, or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media. Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media. Unacceptable: Has missing pages and obscured or unreadable text. We also do not permit the sale of advance reading copies, including uncorrected proofs, of in-print or not-yet-published books.

Books – Collectible

To be considered collectible, a book should be unique in a way that could reasonably be assumed to increase the book's value to a collector:

First editions and first printings Signed, inscribed, or scarce copies Advance reading copies and uncorrected proofs of out-of-print books

Collectible books do not include the following:

Uncorrected proofs of in-print or not-yet-published books Former library books Remaindered books Book club editions

The General Condition Gu >Collectible - Like New: All pages and the cover are intact. The dust jacket is intact, if applicable, with no noticeable or very minor nicks or flaws. Spine has no signs of creasing. Book may have very small but virtually unnoticeable flaws. Collectible - Very Good: Pages are intact and not marred by notes or highlighting. Spine shows no sign of creasing. Dust jacket, if applicable, shows signs of some rubbing or chipping. Collectible - Good: All pages and the cover are intact, including the dust jacket, if applicable. Spine may show signs of wear. Generally, books in Good condition are not considered to be collectible grade. Collectible - Acceptable: A readable copy showing significant wear. Dust jacket may be missing. For all but the rarest items, books in Acceptable condition are not considered to be collectible grade.

Music – New and Used

Music formats include vinyl, magnetic tape, and disc.

If you are listing a club edition against the detail page for the standard edition, use the listing comments to indicate that your item is a club edition. For more about listing club editions, see the exception under Matching product offers inaccurately in Prohibited Seller Activities and Actions.

CDs and cassettes must be sold with a protective jewel or cassette case. You may substitute newer packaging when a jewel or cassette case is damaged, but you may not substitute copied cover art or liner notes for the originals.

In addition to the general condition gu >Used - Like New: The jewel case, cassette case, or album cover has no scratches or scuffing. Cover art, liner notes, and inclusions are in perfect condition. Packaging may have a remainder cut-out, which should be noted in the listing comments. Used - Very Good: The packaging, cover art, liner notes, or inclusions may show limited signs of wear. Used - Good: The item or packaging may have identifying markings from its owner. Used - Acceptable: The item plays perfectly but is otherwise the worse for wear. Packaging and inclusions may be damaged, marked, or missing. Note any missing items in the listing comments.

Music – Collectible

To be considered collectible, the item should be unique in a way that increases value for a collector, such as signed, inscribed, scarce, or unique characteristics such as special pressings, unusual aesthetics (colored vinyl), or limited edition packaging.

Seller comments for collectible music should include the following:

Further detail on condition or completeness of item and packaging Notes about the presence of signatures, inscriptions, or other personalization

Make sure you describe your CDs, MCs, and records accurately. An accurate product description increases buyer satisfaction. Should an item have an obvious cosmetic flaw, sellers are strongly encouraged to make a note in the comments field. The presence of remainder marks or cut-outs should always be noted in comments. Recopied media is not permitted. CDs with surface scratches may be listed as Good or Acceptable, subject to the above guidelines, as long as the quality of the playback is not affected.

Electronics, Camera & Photo, and PC

You may be required to obtain approval to list certain products in the Electronics category. For more information, see Categories Requiring Approval.

See Selling International Camera & Photo Products for specific listing policies on international version products.

Software & Computer Games

You may be required to obtain approval to list certain products in the Software & Computer Games categories. To submit a request to sell restricted products in Software & Computer Games, please contact us.

Only full retail versions of software may be sold on Amazon. The following types of software are prohibited for sale:

Copied or duplicated software, in any format OEM software Back-up copies Fulfillment software Promotional software Beta (pre-release) copies Unauthorized freeware or shareware Academic software requiring pre-purchase verification

In addition to the General Condition Guidelines, please apply the following guidelines to Software & Computer Games.

New: Includes the original Universal Product Code (UPC). Used - Like New: The box and jewel case are pristine, with no signs of wear. UPC should be visible. Used - Very Good: Outer box may be damaged or come repackaged. Jewel case shows no signs of wear. Disc may have up to 1cm marking but is in great working condition. Used - Good: Outer box may be damaged or come repackaged. Jewel case may have small cosmetic damages. Disc may have up to 1.5cm marking but is in great working condition. Used - Acceptable: Original UPC, the original jewel case, or both are missing. Disc may have markings greater than 1.5cm but is in great working condition. Unacceptable: See the list of prohibited software and computer games earlier in this section.

For more information about listing software for sale on Amazon, see Selling Software.

Cell Phones & Accessories

For more information on listing products in this category, see Selling Cell Phones & Accessories.

Before shipping a used or renewed cell phone to a buyer, you must do the following:

Cancel the existing account associated with the phone. Remove the SIM card from the phone, if present. Clear the phone's memory and restore the default settings.

Personal Computers

Before selling a computer on Amazon, you must restore the computer's hard drive and any software on it to its original state in one of the following ways:

Use the Restore discs included with the computer. Reformat the computer's hard drive and reinstall the original software.

Include in your shipment any documentation provided with the computer itself and any software installed on the computer.

You must comply with the terms of any software licenses or other agreements governing any software on the computer. This includes any restrictions on transferring software or retaining copies of any software.

Consumer Electronics

You may be required to obtain approval to list certain products in the Electronics category. For more information, see Categories Requiring Approval.

Toys & Games - Collectible

Collectible toys and games must be rare, exclusive, one-of-a-kind, or otherwise unique.

The general condition guidelines do not apply to Collectible Toys & Games.

Use the following condition types for Collectible Toys & Games:

Collectible - Like New: An apparently untouched item in perfect condition. The original protective wrapping, if any, may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift. Collectible - Very Good: A well-cared-for item that has seen limited use but remains in great condition. Item and instructions are complete and undamaged but may show some signs of wear. Collectible - Good: Item shows wear from consistent use, but it remains in good condition. The original instructions are included and in acceptable condition. The item may be marked, identified, or show other signs of previous use. The item works perfectly and is in good shape overall.

Home & Garden

All Home, Kitchen, Garden and Large Appliances equipment, whether new or used, must be safe (that is, there is no risk that the equipment will cause death, personal injury, or damage to property) and, where applicable, come with the standard plug for the country where they are sold. The seller must have used and renewed equipment tested by an expert prior to listing to verify that it is safe. You must not list any product that has been the subject of a product safety recall.

What we will not accept for sale on Amazon:

Items that do not work perfectly in every regard or are damaged in ways that render them difficult to use Items not manufactured or printed by the original manufacturer and for which essential accompanying material is missing (this does not necessarily include instructions) Consumable items where any part has been used Products that require repair or service Products whose commercialization is prohibited under the applicable law (for example, some cutlery products) Unclean items are not acceptable

Ink and Toner Cartridges

All ink and toner cartridges should be listed as New, with "Remanufactured," "Compatible," or "Refilled" in the Title field.

See also Office Products.

Video, DVD & Blu-ray Discs -- New and Used

We suggest that you list videos and DVDs at a price that is the same as or lower than the Amazon price.

Collectible videos and DVDs

Must be rare, out of print or otherwise unique--you will have an opportunity to say why your copy is collectible.

New videos and DVDs

A brand-new, unused, unopened video or DVD in perfect condition in its original packaging and with all original packaging materials included.

What we will not accept for sale at Amazon: Video or DVD recordings not created by the copyright holder, including recopied media in any form. In addition, promotional media is prohibited for sale through Amazon, as are recordings in which any aspect of the film is missing or obscured.

Please note: 18-certificate videos or DVDs can only be listed if the seller is at least 18 years of age.

Rental DVD and Blu-ray discs are only permitted for sale on Amazon in Used condition. If you are listing a rental DVD or Blu-ray disc edition against the detail page for the standard edition, use the listing comments to indicate that your item is a rental edition. For more information about listing rental editions, see the exception under Matching product offerings inaccurately in Prohibited Seller Activities and Actions.

In addition to the general condition gu >Used - Like New: Any codes for digital copies or downloadable content must be included and unused. Used - Very Good: Case may be damaged or come repackaged. Disc may have up to 1cm marking but is in great working condition. Used - Good: Case may be damaged or come repackaged. Disc may have up to 1.5cm marking but is in great working condition. Used - Acceptable: A product with extensive external signs of wear, but is in great working condition. The case may be damaged. The cover art, liner notes, or other inclusions may be marked, or one or all of these items may be missing.

Video, DVD & Blu-ray Discs -- Collectible

To be cons >Signed or inscribed Scarce

Seller comments for collectible media may include the following:

Further detail on condition or completeness of item and packaging Presence of signatures, inscriptions, or other personalization

Video Games

You may be required to obtain approval to list certain products in the Video Games category. For more information, see Categories Requiring Approval.

In addition to the general condition gu >New: Unless specified in the product title, all new video game items are assumed to be in full retail packaging. Bulk, plain white box, or other types of packaging are not allowed unless specifically called out in the product title. Used - Like New: Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Used - Very Good: Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Used - Good: Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Used - Acceptable: It must be noted whether the box or instructions are missing in the condition notes field. Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Unacceptable: Video games without essential accompanying material are not permitted. This does not necessarily include the box or instructions.

Tools & Hardware

To sell a product as New in the Tools & Hardware category, the product must be unopened in its original packaging. All original accessories must be intact in the package, and manuals included.

If the original packaging is missing or opened, you must list the product as Used even if the product appears unused. You can clarify the condition of the product and packaging in the condition comments.

Used - Like New: Item will come in pristine, original packaging. No cosmetic damages are present. All parts and accessories are present and item is functioning. Used – Very Good: Item may be repackaged. Packaging may have slight cosmetic damage. Glass housing or wrist strap may have scratches that are less than 4”. Parts and accessories are present and item is functioning. Used – Good: Item may be repackaged. Packaging may have slight cosmetic damage. Glass housing or wrist strap may have scratches that are less than 10”. Some parts and accessories are missing but item is functioning.

To ensure that customers are able to buy with confidence from all sellers on Amazon, sellers must be pre-approved to sell products in the Watches category. For more information see Categories Requiring Approval.

Miss Piggy Latest News, Photos, and V > Main > Miss Piggy

V >

The 90-year-old singer was wrapping up a performance with the star of The Muppets when the float they were standing on started to move and he lost his footing.

Tony grabbed onto the side of the float, but Miss Piggy was also right there to help him catch his balance. Watch below!

Don’t worry about Tony, though, because his rep says he is doing just fine. “Tony is great and thanks the crowd along the parade route for their warmth and he wishes everyone a very happy Thanksgiving,” the rep told the NY Post.

TONY BENNETT ALMOST FELL OFF THE FLOAT BUT MISS PIGGY CAUGHT HIM pic. twitter. com/CVItoV99Rs

FYI: Sarah is wearing an Eliza J sequin top & jacket.

Miss Piggy Channels Adele in The Muppets' 'Hello' Spoof!

Miss Piggy stars in a spoof of Adele‘s smash hit song “Hello” in this new promo for The Muppets, which aired during the 2015 American Music Awards on Sunday night (November 22).

The funny clip features the famous pig channeling the British singer in a recreation of the music video with Kermit the Frog playing her ex.

Make sure to watch new episodes of The Muppets on Tuesday nights at 8/7c on ABC and also check out Adele‘s new album 25, now on iTunes.

This Miss Piggy & Kermit the Frog Adele Promo is GENIUS! #AMAs http://goo. gl/ILESgd

Posted by The Wrap on Sunday, November 22, 2015

Miss Piggy Channels Adele in The Muppets’ ‘Hello’ Spoof!

Miss Piggy Photo Gallery

Kermit the Frog Has a New Girlfriend - Meet Denise!

Kermit the Frog has a new girlfriend less than a month after splitting from Miss Piggy following a four decade relationship!

The new romance with a “head of marketing at ABC” named Denise will be documented on ABC’s new series The Muppets.

“She’s always stopping by the set of Up Late with Miss Piggy,” a source told People about Denise. “He calls her his girlfriend.”

Just yesterday, Miss Piggy seemed to show no sign of stress over her ex’s new girlfriend (who she is pictured with below) as she has a new man in her life – Liam Hemsworth!

Liam Hemsworth Joins Instagram, Posts First Photo with Miss Piggy!

“Spent Friday with the most beautiful girl in the world. Kermit, #SorryNotSorry. #TheMuppets #misspiggy” the 25-year-old actor captioned the photo.

“Loved @LiamHemsworth, our latest guest coming to #TheMuppets. Although, I had to explain that hunger is NEVER a game!” Miss Piggy added on her Twitter account. The Muppets TV show will debut on September 22 on ABC!

As you may know, Miss Piggy has been going through a rough time lately after her breakup with Kermit the Frog.

Kermit the Frog & Miss Piggy Split, Release Joint Statement

After years and years together, Miss Piggy and Kermit the Frog are calling it quits!

Miss Piggy announced the news on her Facebook page with a joint statement.

“After careful thought, thoughtful consideration and considerable squabbling, Kermit the Frog and moi have made the difficult decision to terminate our romantic relationship. We will continue to work together on television (“The Muppets”/Tuesdays 8pm this fall on ABC) and in all media now known or hereafter devised, in perpetuity, throughout the universe. However, our personal lives are now distinct and separate, and we will be seeing other people, pigs, frogs, et al. This is our only comment on this private matter… unless we get the right offer. Thank you for your understanding,” Miss Piggy wrote.

Kermit posted a similar statement on his Facebook.

“After careful thought, thoughtful consideration and considerable squabbling, Miss Piggy made the difficult decision to terminate our romantic relationship. We will continue to work together on television (“The Muppets”/Tuesdays 8pm this fall on ABC) and in all media now known or hereafter devised, in perpetuity, throughout the universe. However, our personal lives are now distinct and separate, and we will be seeing other people, pigs, frogs, et al. This is our only comment on this private matter. Thank you for your understanding,” he wrote.

See recent photos of Kermit the Frog and Miss Piggy below… More Here! »

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Home / Tips & Tricks / Photo Backup How to Download Photos and Videos from Amazon Cloud Drive to iPad? -->

How to Download Photos and V >

Amazon Cloud Drive is a web storage application which allows you to upload, download, access and share photos, videos and documents with other people in the world. It offers automatic photo backup, secure online storage, accessing photos and videos from anywhere and much more. It provides you world class security and protection to keep your photos and videos safe, even if your phone, tablet or computer is lost or damaged. To learn how to download photos and videos from Amazon Cloud Drive to iPad, check out steps below.

Here are the steps to Download Photos and Videos from Amazon Cloud Drive to iPad:

Go to https://www. amazon. com/clouddrive & sign in to your account. If you don't have an account, then create one. Download "Amazon Cloud Drive" app on iPad from the Apple App store & launch it. Tap "Amazon Cloud Drive" app on your iPad. Tap "Menu" button. You will see your photo and video albums. Tap "Select" icon (a checkbox located at the top right corner on the screen). Select the photos or videos which you want to download. Tap "Download" icon (cloud with an arrow pointing down). This is how you can download photos and videos from Amazon Cloud Drive to iPad.

Quick Tip to ensure your Photos never go missing

Photos are precious memories and all of us never want to ever lose them to hard disk crashes or missing drives. PicBackMan is the easiest and simplest way to keep your photos safely backed up in one or more online accounts. Simply download PicBackMan (it's free!), register your account, connect to your online store and tell PicBackMan where your photos are - PicBackMan does the rest, automatically. It bulk uploads all photos and keeps looking for new ones and uploads those too. You don't have to ever touch it.

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Everyone else gets 5 GB for photos and videos. Use the Groups feature to privately pool and share full-resolution photos and videos. You can view and share your photos on nearly any phone, tablet, or computer, and you can set a screensaver on your Fire TV, Echo Show, or Echo Spot.

AUTO-SAVE AND BACK UP YOUR PHOTOS

Set the app to Auto-Save your photos and videos from your phone so they get backed up automatically. Once your photos are stored in Amazon Photos, you can delete them from your device to make room on your phone. This free photo storage app can help you keep your photos and videos safe, even if your phone is lost or damaged.

PRIME MEMBERS

Amazon Prime members have unlimited photo storage + 5 GB video storage. They can also share their storage with five others by adding them to their Family Vault, and search for photos by keyword, location, or the name of the person in the photo.

SEARCH FOR PHOTOS BY KEYWORD

Your photos are easy to find, because the app organizes your photos automatically. Prime members can quickly find any specific photos by searching for the things in their images, like "dog," "sunset," or "Seattle."

SHARE YOUR PHOTOS WITH GROUPS

Collaborate and share photos and albums with your friends and family by inviting them to a private, invitation-only Amazon Photos Group. You can pool everyone’s photos together from your latest family vacation, soccer team season, birthday party, friend’s wedding, or knitting club--or just share goofy photos with a collection of your favorite people.

ACCESS PHOTOS ON ALL YOUR DEVICES

Once your photos have been saved to Amazon Photos, you can access them from nearly any device. Finally move those family photos from your old laptop, your phone, and your desktop so they’re all together in one safe place.

Features:

- Auto-save photos for easy backup and to free up memory on your phone.

- Back up your photos and videos securely with Amazon.

- Share photos and albums via SMS, email, other apps, or privately with Groups.

- See your photos on your Fire TV, tablet, computer, or on the Echo Show, where available.

- Prime members can search photos by keyword, location, and more.

Amazon Photos offers secure online backup for your photos and videos. This free online storage app lets you store, view, and share your important photos right on your phone.