Amazon. com Help Deauthorize a Device

Seller Central sign in help

If you encounter sign-in issues, try the following steps:

Verify that you are using the correct email and password combination. If you have more than one Amazon account with the same email address but different passwords, use the corresponding password for each account. Ensure that there are no extra spaces in your password. This can happen when you copy and paste your password from somewhere else. Verify that you entered the most recent Two-Step Verification code you have received, if you are prompted to enter one. Older codes won't work. For more information, see Two-Step Verification FAQ. Clear your browser cookies and cache or try logging in with a different browser or device. Use our Password assistance page to verify whether the email address you are using is the one registered in our system. Log on to Seller Central using your new email and password combination.

If these steps do not resolve the sign-in issue, it is likely that your email and password combination is not associated with an active Seller Central account. If you did not deactivate your account, Contact Us

Additonal sign-in troubleshooting

I forgot my password.

Use our Password assistance page to change your password. Do not create a new Seller Central account.

How do I access my company's Seller Central account?

If your company has already registered with Seller Central, your company's account administrator can set up a user account for you. If your company has not signed up to use Seller Central, visit www. amazonservices. com to find out how you can get started.

How do I get technical support for my account?

If you already have a Seller Central account, contact us using Seller Central. You must sign in first.

What happens if I don't receive my Two-Step Verification code via SMS text message on my cell phone?

Click the "Didn’t receive the code?" link on the webpage where it asks you to enter your code. This will list any back-up methods you designated when you set up your account. If you do not receive the SMS text, you can opt for a voice call to your registered cell phone number. If you do not receive a code during registration, check that the phone number is correct, it contains a region code, and that your cell phone can receive SMS text messages.

Edit Your Device Name

To change the name of your Fire or Kindle device or Kindle reading app:

Go to Manage Your Content and Devices From Your Devices, select the Fire or Kindle device or Kindle reading app you'd like to edit the name of.

Select Edit next to the name of the device or Kindle reading app. Enter the desired name and click Save.

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Amazon Digital and Device Forum

Welcome to the Amazon Community Forums!

These forums provide a community-driven discussion space for help and technical support for Amazon devices such as Fire TV, Echo, Kindle, and Fire Tablets and digital content such as Prime Video, Amazon Music, and Kindle Books.

By participating in these forums you agree to abide by the Amazon Community Guidelines and these simple rules:

Be Friendly

In order to maintain a welcoming environment for all users, your participation in the Community must always be respectful of others. This includes any content (text, images, video, and links) you submit. We ask that discussions be charitable towards the intentions and contributions of all participants.

Be Helpful

The purpose of these community forums is to provide collaborative support, answer questions, and solve common problems experienced by the community. Replies in the forums should provide specific and helpful guidance when possible. Asking clarifying questions to develop a better understanding of the issue is recommended when a solution is not immediately obvious.

Be Relevant

Visitors to these forums seek clear and specific guidance to solve technical issues and should be able to find answers and support quickly and with little effort. The Forum Lounge is reserved for general conversation and discussions not related to technical support.

These forums are monitored by Moderators to ensure everyone is able to receive the technical support needed and to ensure all participants uphold the guidelines. Moderators reserve the right to edit and remove content that is not appropriate or violates our guidelines. Intentional disregard of the Community Guidelines may result in the temporary or permanent suspension of posting privileges.

For your safety and security of all, please do not post any personal account information such as email address, phone number, password, device serial number, order number, etc.

Please use the Report option to notify Moderators of inappropriate posts that violate the Community Guidelines or when Moderator attention is needed to keep discussions organized, helpful, and relevant.