Amazon. com Help Amazon Warehouse Product Conditions

Are Amazon Warehouse Deals Any Good?

I love searching for bargains in yard sales, thrift stores and charity shops. As fast as I donate items, I acquire new ones.

What Are Amazon Warehouse Deals?

Amazon is a major global online store. It offers a huge selection of goods: books, beauty supplies, groceries, garden tools, vehicles, and video games. Their success is due not only to competitive pricing but also to their no quibble 30-day return policy. They have large fulfillment centers (or warehouses) that send out goods and also check and resell the returned items.

It's common for online retailers to experience a high rate of returns. Buying after viewing a webpage photo is not the same as actually handling goods before making a purchase. As a result, many customers change their mind and return their purchase for a refund. Some of the goods can be restocked into the main inventory as the original packaging is undamaged. However, many items have to be resold as used because a customer has opened the wrapper to examine the goods.

How to Find Big Savings on Amazon

Use an App to Find Warehouse Deals

I use the Warehouse Deal Tracker app as it takes all the legwork out of finding Amazon bargains. You can also find warehouse deals by following the steps below.

How to Find Bargains on Amazon

From the department menu select "Warehouse Deals." Use key words to search for a brand or product. Narrow your search by selecting "Prime delivery eligible." Check the description of the condition of your chosen item. Order your bargain, if the price is right. Make sure you inspect it on arrival and return immediately if unsatisfactory.

Some Returns Are Great Bargains

Amazon Warehouse Deals are goods sold at a reduced price on the main Amazon website. Warehouse deals are a shipping division of Amazon, not an independent marketplace seller. They are listed in their own category on the drop-down menu of departments.

There are several reasons for items being sold as an open box or warehouse deal.

Damaged outer packaging Lost instruction manuals Small scratches or other insignificant damage Short expiration dates on food

Amazon gives a detailed description of each item sold as a warehouse deal so you are aware of its condition before you buy. Worst case scenario: if you are not happy with a deal when you receive the item, you can return it under Amazon’s 30-day return policy.

Behind the Scenes at an Amazon Fulfilment Center

My Review of Amazon Warehouse Deals

These online bargains get the thumbs-up from me. I recently moved house and bought all my new curtains as Warehouse Deals. The packaging was slightly damaged but the fabric was unmarked. They cost me one-third less than the usual retail price.

I bought a kitchen table and chairs which were described as having a slight mark on the inside of one of the legs. I had to search really hard to find a tiny scratch. It was less than half-an-inch long. Who looks under the table when having a meal anyway? The damage meant the set was marked down to half-price.

I’ve had a negative experience too. I bought some short-dated biscuits, but when they arrived the expiry date was actually five weeks previous. However, Amazon’s excellent customer service meant that once I emailed them a photo of the poor expiry date, my money was refunded immediately.

What Does Good Condition Mean on Amazon?

Amazon places its warehouse deals into one of four categories.

Used - Like New Used - Very Good Used - Good Used – Acceptable

These descriptors are only as good as the human that places them into a category. What they consider “good”, I may find to be only “acceptable”. On the other hand, their “very good” may be “like new” in my eyes.

I find it is more useful to read and take note of the accompanying detailed description of the item’s defects. Remember, you get what you pay for. Unless you want to be regularly disappointed, I recommend you only buy warehouse deals that are marked as “Used - Very Good” or “Used - Like New. ”

Great Deals on Quality Used Products

The screenshots above demonstrate the kind of savings that can be achieved. The Samsung S8 smartphone is shown as retailing for US $724 if bought new, but priced at just US $538.81 if bought via a Warehouse Deal.

In this particular example, no damage is listed and it comes in its original packaging. This is a bargain and represents a considerable saving on the normal retail price. The usual Amazon returns policy applies which means you have 30-days to examine the item and return if unsatisfactory. In addition, if you are an Amazon Prime member, all their Warehouse Deals are eligible for next day delivery just like any other Amazon item.

N. B. To find these bargain buys make sure the seller is listed as “Amazon Warehouse Deals. ” Do not confuse them with used items sold by other market-place sellers. Other sellers use their own definitions of an item’s condition and they also will not offer a no-quibble return guarantee of satisfaction.

What Does "Used - Like New", "Very Good", and "Acceptable" Mean on Amazon?

These definitions are from the Amazon. com website.

Used - Like New

A "like new" item sold on Amazon Warehouse is in perfect condition, however, due to the condition of the packaging, it does not meet Amazon. com standards for new product. Returned items with minor packaging defects are classified as "Used-Like New."

If an item has cosmetic damage or blemishes, shows slight signs of use, has minor accessories missing, or the packaging has been replaced to better protect the item, we will assign the condition of "very good."

Good

If an item has large cosmetic damage or blemishes and/or missing accessories, we will assign the condition of "good." It's possible the packaging has been replaced to better protect the item.

Acceptable

If an item shows signs of wear including scratches, dents, and other aesthetic problems, we will assign the condition of "acceptable." It's possible the packaging has been replaced to better protect the item, manuals may be missing, and the item may contain third-party attachments.

A Customer's Review of Amazon Warehouse Deals

Extra 20% Discount Sale for Prime Members

About twice a year Amazon offers an extra 20% discount to Prime members. This sale applies to all goods sold directly by Amazon including their Warehouse Deals. So, if you time it right, a good buy becomes an exceptional buy.

One thing to be aware of is that prices of deals can fluctuate. I have no inside knowledge of how or why the prices change, but it seems to be tied to the time of day as well as day of the week. Amazon monitors when most sales occur and alters its prices to encourage you to spend. For example, I find that if I log onto the site in the middle of the night, prices on deals are lower than if I view them the following morning. If I'm patient, the price has usually dropped down again by the evening.

Are Smartphones Included in the Amazon 30-Day Return Policy?

Yes, any item offered by Amazon as a warehouse deal is covered by their 30-day returns policy. This gives you time to examine your purchase properly and make sure the damage (if any) is no more than was described on the product page.

You have the choice to either accept it, or if you are not happy with the item, you can return it in the same condition as it was received.

The date by which you need to return it will be marked on the email you received confirming your order. If you have deleted this, you can check the order details in your online Amazon account.

Smartphones are included in this generous return policy. However, you should check that all the phone's functions work properly as soon as you can. You will not be able to get a refund if you find the phone is faulty once the 30-day return period has passed.

This content is accurate and true to the best of the author’s knowledge and is not meant to substitute for formal and individualized advice from a qualified professional.

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I didn't realise that 'warehouse deals' existed, but it seems like a smart way to save money! Thanks for sharing!

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Condition guidelines

Assigning the correct condition to each product you list on Amazon is the first step toward providing a great customer experience. It is important to make a careful assessment of your product before specifying its condition.

For information about selecting a condition for your product, see Selecting Conditions.

General condition guidelines

The following guidelines apply to all product categories unless otherwise indicated in the Category-Specific Condition Guidelines:

Just like it sounds. A brand-new item. Original manufacturer's warranty, if any, still applies, with warranty details included in the listing comments. Original packaging is present for most New items but certain items like shoes may be re-boxed.

A pre-owned product that was inspected and tested to work and look like new by an Amazon-qualified supplier (a seller or vendor) or by Amazon. The product has minimal to no signs of wear, no visible cosmetic imperfections when held 12 inches away, and may arrive in a brown or white box with relevant accessories that may be generic. The product comes with a warranty giving you a replacement or refund within 90 days of purchase if the product does not work as expected. A selection of products are eligible for the Amazon Renewed Guarantee. Any exceptions to this condition description will be mentioned on the product detail page.

A product that was inspected and graded by a qualified supplier (a seller, vendor, or by Amazon) in working condition with no structural imperfections that could impact the functionality. The products may be packaged in a generic box and come with relevant accessories as expected for a new product. Any exceptions to this condition description will be mentioned on the product detail page.

Used - Like New or Open Box:

An item in perfect working condition. Original protective wrapping may be missing, but the original packaging is intact and in good condition with minor damage possible. Instructions are included.

Used - Very Good:

A well-cared-for item that has seen limited use and remains in good working condition. The item may show some limited signs of wear with small scratches or cosmetic blemishes. Item may arrive with damaged packaging or be repackaged and could be missing some accessories. Missing accessories are clearly defined for each item.

Used - Good:

The item shows wear from consistent use, but it remains in good condition and functions properly. Item may arrive with damaged packaging or be repackaged. It may be marked, have identifying markings on it, or have minor cosmetic damage. It may also be missing some parts or accessories such as screws (in the case of furniture) or an instruction manual.

Used - Acceptable:

The item is fairly worn but continues to function properly. Item may arrive with damaged packaging or be repackaged. Signs of wear can include aesthetic issues such as scratches, dents, and worn corners. The item may have identifying markings on it or show other signs of previous use. Item may be missing some parts or accessories such as screws (in the case of furniture) or a mouse or USB cable (in the case of a laptop).

Unacceptable and prohibited items

Items in any of the following conditions are unacceptable for listing on Amazon:

Item is not clean, including signs of mold, heavy staining, or corrosion. Item is damaged in a way that renders it difficult to use. Item is missing essential accompanying material or parts. This does not necessarily include instructions. Item requires repair or service. Item was not created by the original manufacturer or copyright holder. This includes copies, counterfeits, replicas, and imitations. Item was originally distributed as a promotional copy, promotional bundle, product sample, or advance reading copy. This includes uncorrected proofs of in-print or not-yet-published books. Item has passed the expiration date (includes "best by" and "sell by" dates), has an unacceptable portion of its shelf life remaining, or the expiration date has been tampered with or removed. Item is prohibited for sale on Amazon.

For more information about prohibited products, see Restricted Products.

Only full retail versions of software may be sold on Amazon. See Software & Computer Games for a list of software products that are prohibited for sale on Amazon.

Category-specific condition guidelines

The following category-specific condition guidelines should be used as indicated in addition to or in place of the general condition guidelines.

Acceptable rental condition means:

No water damage (wavy, swollen, discolored, crinkled, stains, or rings) No broken spine or binding Cover is not torn or taped No missing, torn, or loose pages No burns, fire, or smoke damage No strong odor of any kind (including musty odor, cigar or cigarette odor) No excessive writing or highlighting

Musical instrument rentals:

Acceptable rental condition means:

No functional imperfections that could impact instrument's playability Carrying case and accessories are not missing May not be in original packaging

Books – New and Used

In addition to the general condition guidelines, apply the following guidelines to new and used books:

New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached may not be listed as New condition. Used - Like New: Item may have minor cosmetic defects (such as marks, wears, cuts, bends, or crushes) on the cover, spine, pages, or dust cover. Dust cover is intact and pages are clean and not marred by notes. Item may contain remainder marks on outside edges. Item may be missing bundled media. Used - Very Good: Item may have minor cosmetic defects (such as marks, wears, cuts, bends, or crushes) on the cover, spine, pages, or dust cover. Shrink wrap, dust covers, or boxed set case may be missing. Item may contain remainder marks on outside edges, which should be noted in listing comments. Item may be missing bundled media. Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media. Unacceptable: Has missing pages and obscured or unreadable text. We also do not permit the sale of advance reading copies, including uncorrected proofs, of in-print or not-yet-published books.

Books – Collectible

To be considered collectible, a book should be unique in a way that could reasonably be assumed to increase the book's value to a collector:

First editions and first printings Signed, inscribed, or scarce copies Advance reading copies and uncorrected proofs of out-of-print books

Collectible books do not include the following:

Uncorrected proofs of in-print or not-yet-published books Former library books Remaindered books Book club editions

The General Condition Gu >Collectible - Like New: All pages and the cover are intact. The dust jacket is intact, if applicable, with no noticeable or very minor nicks or flaws. Spine has no signs of creasing. Book may have very small but virtually unnoticeable flaws. Collectible - Very Good: Pages are intact and not marred by notes or highlighting. Spine shows no sign of creasing. Dust jacket, if applicable, shows signs of some rubbing or chipping. Collectible - Good: All pages and the cover are intact, including the dust jacket, if applicable. Spine may show signs of wear. Generally, books in Good condition are not considered to be collectible grade. Collectible - Acceptable: A readable copy showing significant wear. Dust jacket may be missing. For all but the rarest items, books in Acceptable condition are not considered to be collectible grade.

Music – New and Used

Music formats include vinyl, magnetic tape, and disc.

If you are listing a club edition against the detail page for the standard edition, use the listing comments to indicate that your item is a club edition. For more about listing club editions, see the exception under Matching product offers inaccurately in Prohibited Seller Activities and Actions.

CDs and cassettes must be sold with a protective jewel or cassette case. You may substitute newer packaging when a jewel or cassette case is damaged, but you may not substitute copied cover art or liner notes for the originals.

In addition to the general condition gu >Used - Like New: The jewel case, cassette case, or album cover has no scratches or scuffing. Cover art, liner notes, and inclusions are in perfect condition. Packaging may have a remainder cut-out, which should be noted in the listing comments. Used - Very Good: The packaging, cover art, liner notes, or inclusions may show limited signs of wear. Used - Good: The item or packaging may have identifying markings from its owner. Used - Acceptable: The item plays perfectly but is otherwise the worse for wear. Packaging and inclusions may be damaged, marked, or missing. Note any missing items in the listing comments.

Music – Collectible

To be considered collectible, the item should be unique in a way that increases value for a collector, such as signed, inscribed, scarce, or unique characteristics such as special pressings, unusual aesthetics (colored vinyl), or limited edition packaging.

Seller comments for collectible music should include the following:

Further detail on condition or completeness of item and packaging Notes about the presence of signatures, inscriptions, or other personalization

Make sure you describe your CDs, MCs, and records accurately. An accurate product description increases buyer satisfaction. Should an item have an obvious cosmetic flaw, sellers are strongly encouraged to make a note in the comments field. The presence of remainder marks or cut-outs should always be noted in comments. Recopied media is not permitted. CDs with surface scratches may be listed as Good or Acceptable, subject to the above guidelines, as long as the quality of the playback is not affected.

Electronics, Camera & Photo, and PC

You may be required to obtain approval to list certain products in the Electronics category. For more information, see Categories Requiring Approval.

See Selling International Camera & Photo Products for specific listing policies on international version products.

Software & Computer Games

You may be required to obtain approval to list certain products in the Software & Computer Games categories. To submit a request to sell restricted products in Software & Computer Games, please contact us.

Only full retail versions of software may be sold on Amazon. The following types of software are prohibited for sale:

Copied or duplicated software, in any format OEM software Back-up copies Fulfillment software Promotional software Beta (pre-release) copies Unauthorized freeware or shareware Academic software requiring pre-purchase verification

In addition to the General Condition Guidelines, please apply the following guidelines to Software & Computer Games.

New: Includes the original Universal Product Code (UPC). Used - Like New: The box and jewel case are pristine, with no signs of wear. UPC should be visible. Used - Very Good: Outer box may be damaged or come repackaged. Jewel case shows no signs of wear. Disc may have up to 1cm marking but is in great working condition. Used - Good: Outer box may be damaged or come repackaged. Jewel case may have small cosmetic damages. Disc may have up to 1.5cm marking but is in great working condition. Used - Acceptable: Original UPC, the original jewel case, or both are missing. Disc may have markings greater than 1.5cm but is in great working condition. Unacceptable: See the list of prohibited software and computer games earlier in this section.

For more information about listing software for sale on Amazon, see Selling Software.

Cell Phones & Accessories

For more information on listing products in this category, see Selling Cell Phones & Accessories.

Before shipping a used or renewed cell phone to a buyer, you must do the following:

Cancel the existing account associated with the phone. Remove the SIM card from the phone, if present. Clear the phone's memory and restore the default settings.

Personal Computers

Before selling a computer on Amazon, you must restore the computer's hard drive and any software on it to its original state in one of the following ways:

Use the Restore discs included with the computer. Reformat the computer's hard drive and reinstall the original software.

Include in your shipment any documentation provided with the computer itself and any software installed on the computer.

You must comply with the terms of any software licenses or other agreements governing any software on the computer. This includes any restrictions on transferring software or retaining copies of any software.

Consumer Electronics

You may be required to obtain approval to list certain products in the Electronics category. For more information, see Categories Requiring Approval.

Toys & Games - Collectible

Collectible toys and games must be rare, exclusive, one-of-a-kind, or otherwise unique.

The general condition guidelines do not apply to Collectible Toys & Games.

Use the following condition types for Collectible Toys & Games:

Collectible - Like New: An apparently untouched item in perfect condition. The original protective wrapping, if any, may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift. Collectible - Very Good: A well-cared-for item that has seen limited use but remains in great condition. Item and instructions are complete and undamaged but may show some signs of wear. Collectible - Good: Item shows wear from consistent use, but it remains in good condition. The original instructions are included and in acceptable condition. The item may be marked, identified, or show other signs of previous use. The item works perfectly and is in good shape overall.

Home & Garden

All Home, Kitchen, Garden and Large Appliances equipment, whether new or used, must be safe (that is, there is no risk that the equipment will cause death, personal injury, or damage to property) and, where applicable, come with the standard plug for the country where they are sold. The seller must have used and renewed equipment tested by an expert prior to listing to verify that it is safe. You must not list any product that has been the subject of a product safety recall.

What we will not accept for sale on Amazon:

Items that do not work perfectly in every regard or are damaged in ways that render them difficult to use Items not manufactured or printed by the original manufacturer and for which essential accompanying material is missing (this does not necessarily include instructions) Consumable items where any part has been used Products that require repair or service Products whose commercialization is prohibited under the applicable law (for example, some cutlery products) Unclean items are not acceptable

Ink and Toner Cartridges

All ink and toner cartridges should be listed as New, with "Remanufactured," "Compatible," or "Refilled" in the Title field.

See also Office Products.

Video, DVD & Blu-ray Discs -- New and Used

We suggest that you list videos and DVDs at a price that is the same as or lower than the Amazon price.

Collectible videos and DVDs

Must be rare, out of print or otherwise unique--you will have an opportunity to say why your copy is collectible.

New videos and DVDs

A brand-new, unused, unopened video or DVD in perfect condition in its original packaging and with all original packaging materials included.

What we will not accept for sale at Amazon: Video or DVD recordings not created by the copyright holder, including recopied media in any form. In addition, promotional media is prohibited for sale through Amazon, as are recordings in which any aspect of the film is missing or obscured.

Please note: 18-certificate videos or DVDs can only be listed if the seller is at least 18 years of age.

Rental DVD and Blu-ray discs are only permitted for sale on Amazon in Used condition. If you are listing a rental DVD or Blu-ray disc edition against the detail page for the standard edition, use the listing comments to indicate that your item is a rental edition. For more information about listing rental editions, see the exception under Matching product offerings inaccurately in Prohibited Seller Activities and Actions.

In addition to the general condition gu >Used - Like New: Any codes for digital copies or downloadable content must be included and unused. Used - Very Good: Case may be damaged or come repackaged. Disc may have up to 1cm marking but is in great working condition. Used - Good: Case may be damaged or come repackaged. Disc may have up to 1.5cm marking but is in great working condition. Used - Acceptable: A product with extensive external signs of wear, but is in great working condition. The case may be damaged. The cover art, liner notes, or other inclusions may be marked, or one or all of these items may be missing.

Video, DVD & Blu-ray Discs -- Collectible

To be cons >Signed or inscribed Scarce

Seller comments for collectible media may include the following:

Further detail on condition or completeness of item and packaging Presence of signatures, inscriptions, or other personalization

Video Games

You may be required to obtain approval to list certain products in the Video Games category. For more information, see Categories Requiring Approval.

In addition to the general condition gu >New: Unless specified in the product title, all new video game items are assumed to be in full retail packaging. Bulk, plain white box, or other types of packaging are not allowed unless specifically called out in the product title. Used - Like New: Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Used - Very Good: Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Used - Good: Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Used - Acceptable: It must be noted whether the box or instructions are missing in the condition notes field. Activation codes for bonus online content may be missing or expired. Product may not include downloadable content. Unacceptable: Video games without essential accompanying material are not permitted. This does not necessarily include the box or instructions.

Tools & Hardware

To sell a product as New in the Tools & Hardware category, the product must be unopened in its original packaging. All original accessories must be intact in the package, and manuals included.

If the original packaging is missing or opened, you must list the product as Used even if the product appears unused. You can clarify the condition of the product and packaging in the condition comments.

Used - Like New: Item will come in pristine, original packaging. No cosmetic damages are present. All parts and accessories are present and item is functioning. Used – Very Good: Item may be repackaged. Packaging may have slight cosmetic damage. Glass housing or wrist strap may have scratches that are less than 4”. Parts and accessories are present and item is functioning. Used – Good: Item may be repackaged. Packaging may have slight cosmetic damage. Glass housing or wrist strap may have scratches that are less than 10”. Some parts and accessories are missing but item is functioning.

To ensure that customers are able to buy with confidence from all sellers on Amazon, sellers must be pre-approved to sell products in the Watches category. For more information see Categories Requiring Approval.

Conditions of Use & Sale

Last updated on 5 December 2017.

To see changes to the Conditions of Use & Sale click here.

Welcome to Amazon. com. au

Amazon Commercial Services Pty Ltd (ABN 30 616 935 623) and its affiliates ("Amazon") prov >Conditions of Use Conditions of Sale

Conditions of Use

Please read these conditions carefully before using Amazon Services. By using Amazon Services, you agree to be bound by these conditions. We offer a wide range of Amazon Services, and sometimes additional terms may apply. When you use an Amazon Service (for example Amazon applications for mobile), you will also be subject to the terms and conditions and policies applicable to that Amazon Service ("Service Terms"). Our help pages contain Service Terms and other important information relating to your use of the Amazon Services. For example you can access the Kindle Store Terms of Use here. If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

1. PRIVACY

Please review our Privacy Notice and Cookies & Internet Advertising Policy, which also govern your use of Amazon Services, to understand our practices.

2. ELECTRONIC COMMUNICATIONS

When you use any Amazon Service or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the website or through the other Amazon Services, such as our Message Centre. You consent to receive communications from us electronically and agree that communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

3. COPYRIGHT AND OTHER RIGHTS

All content included in or made available through any Amazon Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Amazon or its content suppliers and is protected by Australian and international copyright and authors' rights laws and (where applicable) database right laws.

Other than to the extent necessary to use any Amazon Service for its permitted purpose and in accordance with these Conditions of Use and the applicable Service Terms, you may not copy, extract and/or re-utilise any content of any Amazon Service without our express written consent, including, without limitation, any product listings, descriptions, prices and account information. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of any Amazon Service or its content, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Amazon Service or its content without our express written consent.

4. TRADEMARKS

Click here to see a non-exhaustive list of Amazon trademarks. Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Amazon Service are trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear in any Amazon Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon. You may not frame or use framing techniques to enclose any trademark or logo (including images and text) of Amazon without our express written consent. You may not use any meta tags or any other "hidden text" utilising Amazon's names or trademarks without our express written consent.

5. PATENTS

One or more patents owned by Amazon apply to the Amazon Services and to the features and services accessible via the Amazon Services. Portions of the Amazon Services operate under license of one or more patents. Click here to see a non-exhaustive list of applicable Amazon patents and applicable licensed patents

6. RIGHTS OF ACCESS AND USE

Amazon or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and make personal and non-commercial use of the Amazon Services. The right granted to you does not include any license or permission to use the Amazon Service or any part thereof for the benefit of any third party, or to resell or make any commercial or derivative use of any Amazon Service or any part thereof.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Amazon or its licensors, suppliers, publishers, rights holders, or other content providers.

You may not misuse the Amazon Services. You may use the Amazon Services only as permitted by the relevant Service Terms and in accordance with law. Without limiting any other rights we have at law and under these Conditions of Use or the relevant Service Terms, the access and use rights granted by Amazon under these Conditions of Use terminate if you do not comply with this Section 6.

7. YOUR ACCOUNT

You are responsible for maintaining the confidentiality of your account and password. Except to the extent caused by our breach of this Agreement, you are responsible for all activities that occur under your account regardless of whether the activities are authorized by you or undertaken by you, and we are not responsible for unauthorized access to or use of your password or account. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be used in an unauthorised manner. You must ensure that the details you provide to us are correct and complete, and inform us of any changes. You can access and update certain information you have provided to us, and your account settings, in the Your Account area of the website.

You may not use any Amazon Service: (i) in any way that causes, or is likely to cause, any Amazon Service, or any access to it to be interrupted, damaged or impaired in any way, (ii) in any way that may interfere with or harm any other user of an Amazon Service; (iii) for fraudulent purposes, or in connection with a criminal or other unlawful activity, or (iv) in any manner that is not permitted under these Conditions of Use and the relevant Service Terms.

If we have concerns with your account, or activity relating to your account, or if you are in breach of applicable laws, these Conditions of Use, or the relevant Service Terms, we reserve the right to take action on your account in accordance with these Conditions of Use, and the relevant Service Terms, including without limitation by (i) refusing service, (ii) suspending or restricting access to your account, (iii) terminating your account; or (iv) removing or editing content you post using your account. The action we elect to take and any notice you may receive will vary depending on the Amazon Service, the circumstances and our assessment of relevant factors. Suspension or termination of an Amazon Service may occur in connection with, or result in suspension or termination of other Amazon Services. At any time, you may, in accordance with the applicable Service Terms and using the tools and settings we make available to you for each Amazon Service, cease using any Amazon Service, terminate your account or the Amazon Service, or remove or edit certain content and material you post (each as permitted by that Amazon Service).

8. REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

Visitors may post reviews, comments and other content; send communications; and submit suggestions, ideas, questions or other material, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. You must not post or send any content that contains software viruses, or that comprises political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any such content or communication. We reserve the right (but not the obligation) to remove or edit such content. .

If you post content or submit material, and unless we indicate otherwise, you grant: (a) Amazon a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and (b) Amazon, its sublicensees and transferees the right to use the name that you submit in connection with such content, if they choose.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. To the extent permitted by law, as applicable, you: (i) consent to any infringement of; and (ii) agree to waive, any right you have to be identified as the author of such content and any right you have to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon, at our request.

You are responsible for your content and you represent and warrant that you own or otherwise control all of the rights to the content and material that you post and that, as at the date that the content or material is posted it: (i) is accurate; (ii) complies with these Conditions of Use and any applicable Service Terms; and (iii) does not breach any applicable laws. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to remove the content or material when we receive from a relevant party a valid Notice Form as described in these conditions relating to the content or material.

9. INTELLECTUAL PROPERTY CLAIMS

Amazon respects the intellectual property of others. If you believe that an item or information on any Amazon Service infringes your intellectual property rights, please follow our Notice and Procedure for Making Claims of Right Infringements.

10. SANCTIONS AND EXPORT POLICY

You may not use any Amazon Service if you are the subject of U. S. sanctions or of sanctions consistent with U. S. law imposed by the governments of the country where you are using Amazon Services. You must comply with all U. S. or other export and re-export restrictions that may apply to goods, software, technology, and services.

11. AMAZON SOFTWARE TERMS

In addition to these Conditions of Use, the terms found here ("Software Terms") apply to any software (and any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Services (the "Amazon Software").

12. OTHER BUSINESSES

Parties other than Amazon operate stores, provide services, or sell products on this website and we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or accept any responsibility or liability for the actions or offerings of, any other party or the content of their websites. You can tell when a third party is involved in your transactions, and we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

13. AMAZON'S ROLE

Amazon, through Amazon Marketplace, allows third party sellers to list and sell their products on Amazon. com. au. The relevant seller is indicated on the respective product detail page. While Amazon helps facilitate transactions that are carried out on the Amazon Marketplace, Amazon is neither the buyer nor the seller of the seller's items. Amazon provides a venue for sellers and buyers to negotiate and complete transactions. Accordingly, the contract formed at the completion of a sale for these third party products is solely between the buyer and seller. Amazon is not a party to this contract nor assumes any responsibility arising out of or in connection with it nor is it the seller's agent. The seller is responsible for the sale of their products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller. Because Amazon wants the buyer to have a safer buying experience, Amazon provides to the buyer the Amazon A-to-z Guarantee in addition to any contractual or other rights or remedies that the buyer may have against the seller or any other party.

14. DISCLAIMER AND LIABILITY

Unless otherwise specified in writing, Amazon disclaims, and does not make, any representation or warranty of any kind in respect of the Amazon Services including without limitation any representation or warranty (i) that they are free of viruses or other harmful components; (ii) that your use of the Amazon Services will be uninterrupted or error-free; or (iii) as to the suitability or availability of the Amazon Services.

Amazon will not be responsible for: (i) losses arising from the unavailability of, or your inability to use any Amazon Services), (ii) losses that are not directly caused by any breach on our part; (iii) any business loss, loss of sales, profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure; (iv) any indirect or consequential losses; (v) any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. For any other loss relating to an Amazon Services, we limit our liability to the amount you have paid to us for the relevant Amazon Service.

Nothing in these conditions is intended to (i) override any express commitments Amazon gives to you for particular Amazon Services (for example, commitments Amazon gives to provide a refund of fees in certain circumstances) or (ii) exclude, restrict or modify any right or remedy you have in statute including under the Australian Consumer Law or otherwise to the extent that that right or remedy cannot be excluded, restricted or modified under law. Any disclaimer, exclusion, or limitation in these conditions applies as provided for in these conditions to the full extent permitted by law and subject to any such non excludable right or remedy.

15. APPLICABLE LAW

The laws of New South Wales govern this Agreement and any dispute of any sort that might arise between the parties. Any dispute relating in any way to this Agreement will only be adjudicated in the courts of New South Wales. Each party consents to the exclusive jurisdiction and venue in these courts. Notwithstanding the foregoing, either party may seek injunctive relief in any state, federal, or national court of competent jurisdiction for any actual or alleged infringement of such party's, its affiliates' or any third party's intellectual property or other proprietary rights. The United Nations Convention on Contracts for the International Sale of Goods, and any local laws implementing the Convention on Contracts for the International Sale of Goods, do not apply to this Agreement. If you would like to bring a matter to our attention, please contact us.

16. AMAZON SERVICES

We reserve the right to cease providing any Amazon Service to you, to discontinue any Amazon Service and to make changes to any Amazon Services at any time. Your access to Amazon Services may be suspended or restricted in accordance with these Conditions of Use and the applicable Service Terms, and as necessary for our business operations including without limitation to allow for repairs, maintenance or the introduction of new features or services.

17. AMENDMENTS

We reserve the right to make changes to any Conditions of Use and Service Terms at any time by posting the changes on our website. You will be subject to the Conditions of Use and Service Terms made available on the website at the time that you use the Amazon Services. You may at any time, cease using any Amazon Services, terminate your account or the relevant Amazon Service (in accordance with Section 7) including in the event of any such change.

18. SEVERABILITY

If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

19. WAIVER

If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.

20. CHILDREN

We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may use the Amazon Services only with the involvement of a parent or guardian.

21. OUR CONTACT DETAILS

For general inquiries:Contact us Address for service of notices for Amazon Commercial Services Pty Ltd: Legal Department Amazon Commercial Services Pty Ltd Level 37, 2 Park Street Sydney NSW 2000

If you would like to contact us about Kindle Store, Kindle Content, or Kindle Applications contact information is here

Contact information relating to other Amazon Services or the Affiliate that provides the Service may differ and can be found in the relevant Service Terms.

22. NOTICE AND PROCEDURE FOR MAKING CLAIMS OF RIGHTS INFRINGEMENTS

If you believe that your rights are being infringed, you may fill out and submit the Notice Form. We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.

Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defences, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the submission of a Notice Form.

Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on Amazon. com. au and are posted solely at the direction of Third Party Sellers who may be contacted via their Seller Information page, accessible from any of their listings.

ASIN and ISBN-10, Defined: "ASIN" stands for Amazon Standard Item (or Identification) Number and is a ten (10) character identifier. It can be found below any listing under Product Details. "ISBN-10" stands for International Standard Book Number and is a ten (10) digit identifier that can be found on some book listings under Product Details.

Important Warning: giving false, misleading or inaccurate information in the Notice Form to Amazon may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.

Kindle Content: information on how to lodge a notice relating to Kindle Content is available here

23. ADDITIONAL AMAZON SOFTWARE TERMS

1. Use of the Amazon Software. You may use Amazon Software solely to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. You may not use the Amazon Software for any illegal purpose. We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software may be terminated without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain Amazon Software that are specifically identified in related documentation may apply to that Amazon Software (or software incorporated with the Amazon Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Amazon Service is the property of Amazon or its software suppliers and protected by applicable laws protecting copyright and other intellectual property rights.

2. Use of Third Party Services. When you use the Amazon Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

3. No Reverse Engineering. Unless explicitly permitted under applicable mandatory law, you may not, and you will not encourage, assist or authorise any other person to copy, modify, reverse engineer, decompile or disassemble, otherwise tamper with, or bypass any security associated with the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.

4. Updates. In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

Conditions of Sale

These Conditions of Sale govern the sale of products on amazon. com. au by Amazon Commercial Services Pty Ltd (ABN 30 616 935 623) (trading as "Amazon AU" or "Amazon Australia") to you.

Please read these conditions carefully before placing an order for products sold by Amazon AU, by placing an order you agree to be bound by these conditions.

1. OUR CONTRACT

These Conditions of Sale do not apply to any products sold by, and any transaction between you and a third party seller on the Amazon Marketplace. Section 13 the Conditions of Use applies to those products and transactions.

With respect to products sold by Amazon AU, your order is an offer to us for you to buy the product(s) in your order. When you place an order to purchase the product(s) from us, we will send you a message confirming receipt of your order and containing the details of your order (the "Order Confirmation"). If you are using certain Amazon Services (e. g. Amazon mobile applications) the Order Confirmation may be posted on a Message Centre on the website. The Order Confirmation is acknowledgement that we have received your order, and does not confirm our acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product(s) to you and send e-mail or post a message on the Message Centre of the website confirming that we've dispatched the product to you (the "Dispatch Confirmation"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation. Your contract of sale is with Amazon Commercial Services Pty Ltd.

You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For each delivery, we will inform you in our Dispatch Confirmation if an electronic invoice is available. For further information about electronic invoices and instructions on how to receive a paper copy please refer to our help pages.

Please note that we sell products only in quantities which correspond to the typical needs of an average household and may refuse orders fro quantities that exceed this. This applies both to the number of products ordered within a single order and the placing of several orders for the same product.

2. CANCELLATION AND RETURNS POLICIES

Unless one of the exceptions listed below applies, you can cancel your order for a product at no cost any time before we send the Shipment Confirmation relating to that product.

You may submit your cancellation request using the Your Orders section of the website.

EXCEPTIONS TO THE RIGHT OF CANCELLATION

The right of cancellation does not apply to:

the supply of goods made to your specifications or clearly personalized; the supply of goods which may deteriorate or expire rapidly; a service if Amazon has fully performed it and you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started; the supply of digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e. g. on a CD or DVD) once download or use (whichever is earlier) has begun; and the delivery of newspapers, journals or magazines with the exception of subscription contracts.

RETURNS POLICY

You may return most new, unopened items sold and fulfilled by Amazon within 30 days of receipt of delivery for a full refund of the purchase cost of the item. Please see About Our Returns Policies for more details.

STATUTORY RIGHTS AND REMEDIES

Our cancellation and returns policies apply in addition to other rights and remedies a person may have under law including under the Australian Consumer Law.

3. PRICING AND AVAILABILITY

All prices are inclusive of GST.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail or by posting a message on the Message Centre of the website as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

4. DELIVERY TIMES

Unless otherwise stated on the website, delivery estimates and dates are just estimates. They are not guaranteed delivery times and should not be relied upon as such. Where we provide a guaranteed delivery date and a delivery attempt is not made for the relevant shipment by that date, we will refund any delivery fees associated with that shipment, and otherwise we are not liable to you for late deliveries. Where estimated delivery times apply, you are still entitled have the products sent to you within a reasonable time. If the delay occurs before the products are dispatched, you may cancel your order at any time prior to dispatch in accordance with Section 2.

5. PRODUCT INFORMATION

Unless expressly indicated otherwise, Amazon is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, products and any product packaging and materials may be different from that displayed on our website. All information about the products on our website is provided for information purposes only and our sole liability in the event any incorrect product information will be to accept a return of the product in accordance with our returns policies and your statutory rights. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use.

In the event of any safety concerns or for any other information about a product, please carefully read the information provided with the product, contact the manufacturer, or report the concern to us.

For healthcare products, content on this site is not intended to substitute for advice given by a medical practitioner, pharmacist or other licensed healthcare professional. Contact your healthcare provider immediately if you suspect that you have a medical problem. Information and statements about products are not intended to be used to diagnose, treat, cure or prevent any disease or health condition.

Amazon accepts no liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.

6. CUSTOMS

When ordering products from Amazon for delivery outside of Australia you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you, we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Amazon for delivery outside of Australia, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

7. SANCTIONS AND EXPORT POLICY

You may not use any Amazon Service if you are the subject of U. S. sanctions or of sanctions consistent with U. S. law imposed by the governments of the country where you are using Amazon Services. You must comply with all U. S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology, and services.

8. DISCLAIMER AND LIABILITY

Unless otherwise stated in writing, Amazon disclaims, and does not make, any representation or warranty of any kind in respect of any product we offer on the website or that you may order from us. Amazon will not be responsible for (i) any loss arising from the unavailability of any product; (ii) losses that were not caused by any breach on our part; (iii) any business loss, loss of sales, profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure; (iv) any indirect or consequential losses; or (v) any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This Section 8 does not affect your rights under Section 4.

Unless otherwise stated in writing, our liability to you for any loss arising from or relating to the offer or sale of any product by us on the website is limited to a refund of the relevant amount paid for the product (including applicable shipping fees).

The disclaimers, exclusions, and any other limitations on Amazon's liability in this Section do not override any express commitments Amazon gives to you (for example, in respect of Guaranteed Delivery as described in Section 4).

Nothing in these conditions is intended to exclude, restrict or modify any non-excludable right or remedy you have under law including the Australian Consumer Law. Any disclaimer, exclusion, or limitation as provided for in these conditions applies to the full extent permitted by law and subject to any non-excludable right or remedy.

9. APPLICABLE LAW

The laws of New South Wales govern this Agreement and any dispute of any sort that might arise between the parties. Any dispute relating in any way to this Agreement will only be adjudicated in the courts of New South Wales. Each party consents to exclusive jurisdiction and venue in these courts. Notwithstanding the foregoing, either party may seek injunctive relief in any state, federal, or national court of competent jurisdiction for any actual or alleged infringement of such party's, its affiliates' or any third party's intellectual property or other proprietary rights. The United Nations Convention on Contracts for the International Sale of Goods, and any local laws implementing the Convention on Contracts for the International Sale of Goods, do not apply to this Agreement. If you would like to bring a matter to our attention, please contact us.

10. AMENDMENTS

We reserve the right to make changes to our website, these Conditions of Sale, our policies, and our listings at any time by posting the changes on our website. You will be subject to the Conditions of Sale and policies available on the site at the time that you order products from us.

11. SEVERABILITY

If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

12. WAIVER

If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.

13. CHILDREN

We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may only use Amazon. com. au with the involvement of a parent or guardian.

14. OUR CONTACT DETAILS

Our contact details are:

For general inquiries:Contact us Address for service of notices for Amazon Commercial Services Pty Ltd: Legal Department Amazon Commercial Services Pty Ltd Level 37, 2 Park Street Sydney NSW 2000

How To Ship Product To Amazon FBA Warehouse

So, you’ve made the decision to become an Amazon FBA seller – you’ve researched what to sell, you’ve done your research and you’ve sourced your product; now what?

The next stage is, of course, shipping your product to Amazon so that you can begin selling.

Amazon FBA (Fulfilment By Amazon) is the online giant’s fulfillment and logistics arm and, is designed to make selling easier for Amazon sellers. By signing up to Amazon FBA, sellers ship the product they wish to sell to one of Amazon’s fulfillment center and then, for a fee, Amazon’s staff will pick, pack and deliver orders to the customer on the seller’s behalf.

There are a number of advantages to using Amazon FBA, including:

Huge time savings as the seller does not need to pack and post items themselves. Cost savings due to the fact that, due to its enormous size, Amazon receives discounts on packaging and delivery. Amazon FBA will handle all customer queries and returns, saving the customer considerable hassle. Amazon FBA sellers can earn ‘Prime Badges’ which means that their product, on listing, is instantly visible to Amazon’s VIP customers who tend to make regular orders and thereby qualify for incentives such as fast delivery options.

How much does Amazon FBA cost?

The Amazon FBA service incurs two separate costs which are dependent on the volume of stock and the length of time the stock is held. The first cost is a Fulfilment Fee – this is a charge per unit, or per item, and varies by product type, dimensions and weight. The second cost is a storage fee which is charged by daily average volume and relates to the physical storage of a seller’s product on Amazon’s shelves. As well as standard costs, seller’s may incur extra fees for product which is on the shelves longer than six months and this is referred to a Long Term Storage Fee.

Step By Step Guide To Shipping To An Amazon Warehouse

So, how does it work? Although shipping your product to an Amazon warehouse may seem complicated at first, our step by step guide will help you to get started – and get selling!

First and foremost, you’ll need to set up an Amazon Seller Account in order to begin shipping your product.

Once your account is set up, you can follow the following instructions:

Select ‘Manage FBA Inventory’ from the ‘Inventory’ tab on our Amazon seller dashboard. Click on the tickbox to the left of your product then click on ‘Action On 1 Selected’ which you’ll find above the listing. Select ‘Send / Replenish Inventory’.

If your product is already an FBA listing, all you have to do now is click on ‘Send Inventory’. If your product is Merchant-Fulfilled, you will first need to convert this to an FBA listing before you can proceed – don’t worry, you will be prompted to do this by Amazon if necessary.

When you reach the next screen, ensure that the ‘Create A New Shipping Plan’ option is selected as well as ‘Case-packed products’ which is the option you’ll need to use when sending more than one unit of the same product to Amazon. Click on ‘Continue To Shipping Plan’.

On the next screen, you will be given the option to enter the number of units and cases that you will be sending to Amazon, for example, if you are sending 10 samples in one box, you will need to enter the number 10 into the ‘Units Per Case’ box and the number 1 into the ‘Number Of Cases’ box. Click on ‘Continue’.

Now it’s time to prepare your products. Each product must be packed into an individual poly bag with a safety warning label clearly shown. Poly bags can be purchased HERE.You can also check the tutorial video below:

Once your product is correctly prepared, click on ‘Continue’. Nearly there – you’re now ready to label your products for which, there are a couple of options. If you have a label printer, you can do this yourself at home. If not, Amazon will do this for you but, for this, Fees will apply. If you wish Amazon to label the products for you, select ‘Who labels?’ then ‘Apply To All’, making sure that ‘Amazon’ is selected. Next, click on ‘Print Labels For This Page’ and follow the instructions in this video:

Place your printed labels on the front of your product. Once you have your labels printed off, place them on the front of your product. If you have a barcode scanner, you can use this to check that the label is scannable. Click on ‘Continue’.

You can now decide to keep the default name for your shipment or choose something more memorable of your own. Once you’re happy with the details, click on ‘Approve Shipment’. Your shipment has now been created and you’re ready to print your shipping label. Click “Work on shipment” to be taken to the next page. You will now be given an option of courier services – UPS or FedEx. Next, select ‘Everything In One Box’ from the ‘Shipment Packing’ option (this is a drop down box underneath the text ‘How Will This Shipment Be Packed?’ Next, you’ll need weigh the complete package to be sent and measure its dimensions (Height, Width and Depth) in order to accurately input these into the system. You can use either a shipping scale or regular scale and, your box should have the dimensions marked on it. Click on ‘Confirm’ to move to the next section.

Select ‘Shipping Charges’ and then click on the ‘Calculate’ button to see the charge for shipping your products. Click the checkmark next to ‘I agree to the terms and conditions’ and then ‘Accept charges’. You will now have 24 hours during which you can cancel the transaction, after which the charges will be added to your Amazon FBA Seller Account.

Next, click on ‘Print Box Labels’ in order to download the shipping label which will look like the image below. This now needs to be placed securely onto your shipping box – ensure that this is placed on the side of the box, not the top as per Amazon’s guidelines.

Once you’ve got your box labelled up and ready to go, click on ‘Complete shipment’ and your package is ready to be delivered to your local Fedex or UPS outlet (you can find this by visiting the courier’s webpage).

On receipt, Amazon will confirm by email and your products will be added to your inventory which you can view from your Dashboard – don’t worry if this isn’t immediate as it can take a few business days to be processed by the system.

Shipping Like A Boss – Tricks Of The Trade

When shipping to Amazon, labelling is all-important and should be as clear and accurate as possible. To avoid delays, ensure that your bill of lading clearly shows the following information:

Amazon reference and ID plus Shipment ID (you can find this on the Summary page of your shipment workflow) Seller’s Name Seller’s Address Seller’s Legal Name Carrier Name And SCAC Code (Standard Carrier Alpha Code) Carrier’s Shipping Reference Number Quantity And Type Of Units (pallets, boxes, cartons etc) Markings (seal and container number)

Your freight forwarder/ courier will contact Amazon before delivery and they will need the above information for this – failure to include correct and clear information can lead to delays or to the shipment being refused by Amazon’s warehouse staff.

Common Mistakes To Avoid When Shipping to FBA

When first shipping to an Amazon FBA warehouse, you’re bound to make mistakes but, here we list the most common ones in order to help you avoid them: Mislabelling – it is imperative that you ensure that the product content matches the product label – failure to do this will result in the shipment being rejected. No label – Amazon’s guidelines are fairly strict and, again, a lack of label may result in the package being rejected and being returned to you. Unreadable barcode – It is important that Amazon FBA warehouse staff are able to scan the barcode on your package quickly and easily – make sure that this is displayed prominently on a flat edge of the box, with no wrinkles.

Taking time and care to follow Amazon FBA shipping guidelines will ensure that your package is received and processed quickly – meaning that you can get started with your selling as quickly as possible.